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Retail Sales Assistant

Level 5 QLS Endorsed Diploma! 150 CPD Points| 11 Video Lessons| Free ID Card & Assessment| 100% Pass Rate| 24/7 Support

Academy for Health & Fitness


£12 inc VAT
Study method
370 hours · Self-paced
Access to content
12 months
No formal qualification
150 CPD hours / points
  • Certificate of completion - £10
  • Diploma in Retail Sales Assistant at QLS Level 5 - £119
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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According to recent statistics, the retail industry is the largest private sector employer in the UK, with over three million people working in retail sales. Retail sales assistants make up a significant portion of this workforce, and the demand for skilled and knowledgeable sales assistants is on the rise. With an average salary of £15-20k/year, a career as a retail sales assistant is not only financially rewarding but also offers excellent opportunities for career growth and development.

Are you interested in a career in retail sales? Do you have a passion for customer service and a desire to work in a fast-paced environment? If so, our Retail Sales Assistant course is the perfect place to start. This course provides a comprehensive overview of the retail industry, including the skills and knowledge required to succeed as a sales assistant. From selling basics and people management to merchandising and retail food safety, this course covers everything you need to know to excel in a career in retail sales.

Our course is designed for individuals who are looking to start a career in the retail industry or for those who want to improve their knowledge and skills in retail sales. With the demand for skilled sales assistants on the rise, this course will provide you with a competitive advantage in the job market. You will learn how to identify and analyse the retail environment, familiarise yourself with store activities and merchandising techniques, and develop people management and leadership skills.

At the end of this course, you will have a holistic view of retailing as a career option, and you will be equipped with the knowledge and skills to excel as a retail sales assistant. So why wait? Sign up for our Retail Sales Assistant course today and take the first step towards a fulfilling and rewarding career in retail sales!

This Diploma in Retail Sales Assistant at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 150 CPD points) to make your skill development & career progression more accessible than ever!



150 CPD hours / points
Accredited by CPD Quality Standards

Course media


****Course Curriculum****

  • Module 1: An Overview of Retailing
  • Module 10: Merchandising
  • Module 3: Retail Environment
  • Module 4: The Retailing Industry and Sales Occupations
  • Module 5: Selling Basics
  • Module 6: The Skills Required for Sales Assistant
  • Module 7: People Management and Leadership
  • Module 8: Familiarise with the Store Activity
  • Module 9: Introduction to Retail Food Safety Practice
  • Module 10: Merchandising
  • Module 11: Laws Regarding Selling Products

Assessment Process

You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment.

After passing the Diploma in Retail Sales Assistant at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme.

Who is this course for?

This course is designed for individuals who are interested in starting a career in the retail industry, particularly in the role of a sales assistant. It provides an overview of the retailing industry, the skills and knowledge required to succeed as a sales assistant, and the legal requirements of selling products in the UK.

Career path

  • Retail Sales Assistant - £15-20k/year
  • Merchandiser - £18-25k/year
  • Customer Service Assistant - £16-20k/year
  • Assistant Store Manager - £20-25k/year

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


Certificate of completion

Digital certificate - £10

Diploma in Retail Sales Assistant at QLS Level 5

Hard copy certificate - £119

Show off Your New Skills with a Certificate of Completion

After successfully completing the Diploma in Retail Sales Assistant at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of -

  • £119 inside the UK
  • £10 (including postal fees) for International Delivery

Certificate Accredited by CPD QS

  • £29 for Printed Hard Copy Certificate inside the UK
  • £39 for Printed Hard Copy Certificate outside the UK (International Delivery)


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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.