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Recognizing & Dealing with Bad Behavior
ZandaX

NEW YEAR DEAL: Recognizing & Dealing with Bad Behavior with ZandaX workbook & Action Plan

Summary

Price
£19 inc VAT
Study method
Online
Course format
Video
Duration
4 hours · Self-paced
Access to content
12 months
Qualification
No formal qualification
Additional info
  • Tutor is available to students

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Overview

Do you want to be assertive? Do you sometimes lack the confidence (or the self esteem) to stand up for yourself in a strong but reasonable way? Our Assertiveness course shows you how to deal with other people's demands, and behaviour, and how it's easier than you think.

DEVELOPMENT course option, with your own ZandaX Recognizing & Dealing with Bad Behavior workbook

The price includes a fully interactive online Recognizing & Dealing with Bad Behavior course, delivered in 0 targeted modules, along with your own ZandaX Recognizing & Dealing with Bad Behavior workbook and Action Plan.

Support: this course has 60-day tutor email support, with response within 24 hours/one working day.

The ZandaX Assertiveness course enables you to improve your self-esteem and general confidence so you'll be more effective, and relaxed, in your working and personal life.

Learn how to use proven assertiveness techniques to manage bad behavior in others, and how to say 'no' in an appropriate manner to unreasonable demands.

Course media

Description

Assertiveness: Change Your Life and Learn How to Be More Assertive

Being assertive doesn't involve learning a 'magic formula', or adopting a whole new personality either!

This course will probably change the way you think! You'll be able to spot the main types of behavior, and know how to deal with them. You'll carry out a short self analysis aimed at boosting your self confidence. And you'll learn how to behave, and improve your communications with body language, assertive words and phrase, and how to put all this into action.

This truly is a basis for changing your life, so enjoy!

ABOUT THE ZANDAX WORKBOOK: You get the special ZandaX workbook which gives a course summary and space for your notes, as well as our unique ACTION PLAN that enables you to relate the content to your own life, and to monitor and manage your ongoing development. How does that sound?

Here's what you'll learn in our Recognizing & Dealing with Bad Behavior course:

Recognizing & Dealing with Bad Behavior
* What You Will Learn * Your Objectives * Recognizing & Dealing with Passive Behavior * Recognizing & Dealing with Aggressive Behavior * Recognizing & Dealing with Passive Aggressive Behavior * Key Takeaways * Module Test * Interactive Workbook Download

Who is this course for?

Anyone who wants to develop more productive working relationships with colleagues, managers/staff and clients, in a positive way that makes life easier for everybody.

Requirements

All concepts and tools are explained simply and helpfully, so there are no pre-course requirements. All you need is a desire to learn how to identify and deal with the bad behavior that people often display.

Career path

Learning to be assertive is all about adopting a balanced, non-confrontational approach that creates smoother outcomes, and respect in other people.

We'd say that must be one of the best ways to give your career a boost. Wouldn't you agree?

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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