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Real Estate Agent, Property Sales with Customer Service

Level 4, 5 & 7 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

One Education


£399 inc VAT
Or £66.50/mo. for 6 months...
Study method
52 hours · Self-paced
Access to content
Lifetime access
No formal qualification
30 CPD hours / points
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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Imagine the power to unlock a world of opportunities, the power to turn your dreams into reality and the power to achieve success beyond your wildest imaginations. That's exactly what you can get with the Real Estate Agent, Property Sales with Customer Service Bundle.

In this bundle, you'll be equipped with the skills and knowledge to become a real estate agent, handle property sales and provide top-notch customer service. The bundle consists of 3 QLS-endorsed courses, each designed to equip you with the skills you need to succeed in this highly competitive industry. You'll learn about Real Estate Agent Complete Training, Phone-Based Customer Service, and Residential Property Sales.

In today's fast-paced world, customer service skills are more important than ever. People are looking for quick and efficient solutions, and with the Phone-Based Customer Service course, you'll learn how to provide just that. You'll learn how to communicate effectively, handle difficult customers and provide outstanding customer service.

On the other hand, the Residential Property Sales course will teach you all you need to know about the sales process. From identifying potential clients to closing the deal, you'll learn the ins and outs of property sales.

In addition to the 3 QLS-endorsed courses, there are 5 CPD-QS accredited relevant courses and 5 more CPD-QS accredited career development courses. From Property Management to Innovative Customer Service Techniques, you'll get the opportunity to learn about a wide range of topics that will help you build a successful career.

So why wait? Take advantage of this incredible opportunity and start your journey to success today!

QLS Endorsed Courses:

  • Course 01: Advanced Diploma in Real Estate Agent - Complete Training at QLS Level 7
  • Course 02: Diploma in Phone-Based Customer Service Training at QLS Level 5
  • Course 03: Diploma in Residential Property Sales Training at QLS Level 4

CPD QS Accredited Courses:

  • Course 04: Property Management
  • Course 05: Property Law
  • Course 06: Property Development Diploma
  • Course 07: Know the Selling Strategies that Boost Customer Acquisition
  • Course 08: Innovative Customer Service Techniques

Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and career growth.

  • Course 09: Leadership and Management Course
  • Course 10: Career Development and Passion
  • Course 11: Professional CV Writing
  • Course 12: Boost Your Confidence and Self-Esteem
  • Course 13: Public Speaking: Confident Delivery Skills

Learning Outcomes:

  • Acquire a comprehensive understanding of the real estate industry and the role of a real estate agent.
  • Develop effective customer service skills to establish and maintain positive relationships with clients.
  • Learn how to identify clients' needs and match them with the right properties.
  • Gain knowledge of residential property sales, including negotiating and closing deals.
  • Enhance your communication skills, both verbal and written, to effectively communicate with clients.
  • Develop time management and organisation skills to be more productive and efficient.
  • Learn how to keep up to date with the latest industry trends and regulations to remain competitive.



30 CPD hours / points
Accredited by CPD Quality Standards

Course media


Real Estate Agent Complete Training: This comprehensive course covers all aspects of the real estate industry and provides a comprehensive understanding of the role of a real estate agent. It includes modules on marketing, sales, communication skills, and legal requirements.

Phone-Based Customer Service: This course focuses on developing phone-based customer service skills, including effective communication, problem-solving, and conflict resolution. It covers best practices for handling customer inquiries and maintaining positive client relationships.

Residential Property Sales: This course covers the basics of residential property sales, including how to identify potential clients, how to market properties, and how to negotiate and close deals. It covers all the critical aspects of selling residential properties.


QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.
The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.
Upon completion, learners will receive Three QLS Endorsed hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.

Who is this course for?

  • Individuals who are looking to start a career in the real estate industry.
  • Real estate agents looking to expand their skills and knowledge.
  • Sales professionals who want to learn more about the real estate industry.
  • Customer service professionals who want to improve their phone-based customer service skills.
  • Property managers and developers who want to expand their knowledge of the real estate industry.

Career path

  • Real Estate Agent: £20,000 - £60,000
  • Property Manager: £25,000 - £50,000
  • Customer Service Representative: £20,000 - £30,000
  • Sales Executive (Real Estate): £20,000 - £60,000
  • Property Developer: £35,000 - £80,000

Questions and answers

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Certificate of completion

Hard copy certificate - Included


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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.