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Providing Customer Service and Support to Patients

3 Free Gift Courses | Free CPD QS Accredited PDF Certificate | FREE Assessment | 24/7 Support | Lifetime Access


LEARNING PATH LTD

Summary

Price
£23 inc VAT
Study method
Online
Duration
6 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • CPD PDF Certificate of Completion - Free
  • CPD Hardcopy Certificate of Completion - £7.99
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Add to basket or enquire

Overview

Are you an aspiring individual seeking a sound knowledge of Providing Customer Service and Support to Patients? Then, hey, you got a helpful course!

Deep dive into the bits and pieces of Providing Customer Service and Support to Patients and develop the skills necessary to boost your confidence in this industry with the help of our comprehensive Providing Customer Service and Support to Patients course from Learning Paths.

Our in-depth course is meticulously crafted, and each lesson is planned from easy to intermediate levels. As a result of becoming more conscious of who you are, what you do in this Providing Customer Service and Support to Patients field, and the effects it has on others, this course will aid you in the process of personal growth.

If you want to help yourself to manage stress and develop persistence in your respective Providing Customer Service and Support to Patients work, our course is the ideal one-stop solution for you. What you just need to do is simply enrol in our Providing Customer Service and Support to Patients course and we will take care of the rest.

Learning Outcome

Providing Customer Service and Support to Patients course, you will be able to:

  • Dig deeply into the concept of Providing Customer Service and Support to Patients.
  • Learn to concentrate on reaching a given Providing Customer Service and Support to Patients objective.
  • Develop your self-confidence in the Providing Customer Service and Support to Patients sector.
  • Enhance your Providing Customer Service and Support to Patients field effectiveness and problem-solving abilities.
  • Increase your ability to reason and think critically.
  • Acquire the capacity to come up with concepts and do a certain action in the Providing Customer Service and Support to Patients.

This self-paced Providing Customer Service and Support to Patients course is made convenient for you regardless of your location on this planet and whatever time is suitable for you. You can also mention the skills that you will acquire from our helpful course in your resume and give a noticeable change.

So what are you waiting for? Click on the “Add to basket” button right now and bring a change to you your Providing Customer Service and Support to Patients future with Learning Paths as your right hand. We cannot wait to welcome you.

★★★ Get 3 Additional Courses As A Gift! ★★★

  • Course 01: Phone-Based Customer Service
  • Course 02: Customer Service & Environment
  • Course 03: Customer Service Fraud Officer

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Learn how to help patients and provide good customer service with the Providing Customer Service and Support to Patients course. It has interactive lessons that cover the main points of this topic. The lessons are well-made by people who care about helping you learn. They worked hard to create this course for you.

This Providing Customer Service and Support to Patients course will teach you many things about how to take care of patients. You will learn how to provide great support and service to them. If you want to improve your skills and knowledge in this area, this Providing Customer Service and Support to Patients course is a great choice. It will show you what you need to know and how to do it right.

Course Curriculum:

Providing Customer Service and Support to Patients

  • Module 01: Introduction to Patient Customer Service
  • Module 02: Effective Patient Customer Service Training
  • Module 03: Areas of Patient Customer Service
  • Module 04: Customer Service Operative Skills
  • Module 05: Organising Schedules
  • Module 06: Medical Jargon and Terminology
  • Module 07: Effective Filing Systems in Medical Offices
  • Module 08: Patient Customer Service Soft Skills
  • Module 09: What Customer Service Is to Different Medical Professionals
  • Module 10: Providing Customer Service and Support to Colleagues
  • Module 11: Handling Difficult Customers

Who is this course for?

This in-depth course is for those who wish to expand their knowledge in the Providing Customer Service and Support to Patients field or an individual working in this industry. In short, there are no constraints on who can enrol on the course.

Requirements

There is no prerequisite to enrol on this course.

Career path

If you don't like your current job, you can also consider making a complete 180-degree turn with the help of this course. This course can help you explore various career options available in the market.

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Certificates

CPD PDF Certificate of Completion

Digital certificate - Included

This course comes with CPD Quality Standards Accredited Certificate.
CPD - 4 PDF Certificate [ Free ]

CPD Hardcopy Certificate of Completion

Hard copy certificate - £7.99

This course comes with CPD Quality Standards Accredited Certificate. The pricing schemes are —

  • Hard Copy Certificate: £7.99 (Inside the UK)
  • Hard Copy Certificate: £15 (for international students)

Reviews

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.