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PowerShell for IT Support
LearnITAchieveIT

Build useful scripting skills for Windows checks, reports and everyday technical tasks.

Summary

Price
£19.99 inc VAT
Study method
Online, On Demand 
Duration
0.5 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

PowerShell for IT Support introduces learners to one of the most useful tools for working with Windows devices and support information.

The course explains how to use commands, filters, reports and simple scripts to collect evidence, check system details, review services, test connectivity and organise technical findings. Learners work through clear examples, realistic scenarios, reusable templates and guided activities.

This course is suitable for learners who want to become more confident using PowerShell in a safe, structured and workplace-focused way.

Certificates

Curriculum

6
sections
8
lectures
0h 28m
total

Description

This beginner to intermediate course helps learners understand how PowerShell can be used to make routine technical work faster and more consistent.

Learners will explore the basics of running commands, using parameters, reading command output, filtering results and exporting information into useful reports. The course also covers safer working habits, including read-only checks, comments, transcripts, WhatIf, approval notes and testing before making changes.

The course includes examples for common Windows tasks such as checking device information, reviewing disk space, listing processes, collecting event log evidence, testing network connections, checking services and building a small reusable toolkit.

Rather than focusing on advanced programming, this course is designed around real workplace situations. Learners are encouraged to practise in a safe test environment and build confidence step by step.

By the end of the course, learners should be able to run basic PowerShell commands, create simple reports, understand common support outputs and use scripts more safely.

This is an independent skills course and does not include an official Microsoft qualification or exam.

Who is this course for?

This course is suitable for:

  • New learners building technical confidence
  • Junior technicians
  • Service desk learners
  • First line support staff
  • Windows users moving into technical roles
  • Administrators who want to save time on routine checks
  • Learners interested in scripting, reporting and troubleshooting basics

It is not designed for advanced developers or learners looking for an official Microsoft certification.

Requirements

Learners should have basic computer skills and access to a Windows device. No previous PowerShell experience is required. Basic knowledge of Windows folders, settings and common troubleshooting will be helpful. Learners should practise commands in a safe test environment.

Career path

This course can support learners interested in roles such as:

  • IT Support Technician
  • Service Desk Analyst
  • Helpdesk Technician
  • First Line Support Technician
  • Windows Support Technician
  • Technical Support Assistant
  • Junior Systems Administrator
  • IT Administrator

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: IT, Coding, Powershell
Related searches: IT support courses, Online courses

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