- Tutor is available to students
Personal Effectiveness
Practical Training for Professionals
Summary
Location & dates
Temple Street
BIRMINGHAM
West Midlands
B25DP
United Kingdom
Clifton Down
Bristol
Avon
BS83NB
United Kingdom
Cheadle Royal Business Park
Cheadle
Cheshire
SK83FS
United Kingdom
150 Minories
City of London
London
EC3N1LS
United Kingdom
Overview
CPD
Description
09.30 Introductions and course objectives: what do you want to achieve today? An opportunity for delegates to add their own objectives to the day.
The rest of the day will be flexible around the needs of delegates, but the following is a typical day:
What does ‘personal effectiveness’ mean to you? What do you achieve by it? What are the benefits to you, your colleagues and your business?
10.45 Image and why it is important.
Why you never get a second chance to make a first impression. How others see us.
How the four areas of ‘self’ affect communication and relationships
The relationship between attitude, skills and knowledge.
Coffee / Tea
Exploring our own values, attitudes, beliefs and behaviours.
Self-esteem and behaviour.
What drives your behaviour and your motivation? What drives others?
Communicating successfully - how to have effective communications, how to improve your communication style.
Understanding why it sometimes goes wrong
Managing emotions in self / others
12.30 Lunch
13.15 Assertiveness as a business skill
Managing your time to be most effective
14.30 Tea / coffee
Exercise – how we are influenced and how we influence others
Summary and Action Plans Agreed
16.00 Evaluation and Close.
Personal Effectiveness - Benefits
Areas covered include:
- First impressions and their importance
- The relationship between values, attitudes, beliefs and behaviours
- How our beliefs influence others' perception of us
- Communication - styles and psychology
- Emotional Intelligence
- The role of assertive behaviour as a business skill
- Influencing skills
Questions and answers
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Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.