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Personal Assistant, Communication Skills with Self-esteem and Assertiveness
Skills Boost

CPD Accredited | 3 Courses Bundle | Free 3 PDF Certificate | 24/7 Tutor Support | Lifetime Access | Money Back Guarantee

Summary

Price
£19 inc VAT
Study method
Online, On Demand
Duration
8.6 hours · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free
  • CPD Accredited Certificate: - £4.99
Assessment details
  • Personal Assistant, Communication Skills with Self-esteem and Assertiveness (included in price)
Additional info
  • Tutor is available to students

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Overview

Personal Assistant, Communication Skills with Self-esteem and Assertiveness

  • [2026 Updated Course]
  • 14 Day Money Back Guarantee

Bundle Courses with this Personal Assistant, Communication Skills with Self-esteem and Assertiveness Course

  • Course 01: Personal Assistant Diploma
  • Course 02: Level 3 Communication Skills
  • Course 03: Self-esteem and Assertiveness

Unlock your full potential with our Personal Assistant, Communication Skills with Self-Esteem and Assertiveness course – a powerful combination designed to prepare you for a dynamic and successful career as a Personal Assistant (PA) or Executive Assistant (EA) in any professional setting.

This comprehensive training package focuses on the core competencies every top-tier PA needs: strong communication skills, confidence, emotional intelligence, time management, and professional assertiveness. Whether you're supporting executives, managing schedules, handling confidential information, or acting as the first point of contact in a business, these skills are essential.

The course is structured to enhance both interpersonal and professional communication, helping you develop clarity, confidence, and the ability to express yourself effectively in a fast-paced work environment. You’ll learn how to set boundaries, manage tasks assertively, and respond to challenges with professionalism and calm.

Join now and master the perfect blend of professionalism, confidence, and communication to stand out in any workplace.

Key Highlights of the Personal Assistant, Communication Skills with Self-Esteem and Assertiveness Course

  • CPD accredited Course
  • Free e-certificate available instantly upon successful course completion
  • 24/7 tutor support to guide you whenever needed
  • No hidden costs – fully transparent pricing
  • Lifetime access for flexible, self-paced study
  • 100% learning satisfaction guarantee included

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD Accredited Certificate:

Digital certificate - £4.99

After the successful accomplishment of this course, you will be awarded with a verified CPD Accredited Certificate from Skills Boost in PDF format only for $4.99 and printed version only for $14.99.

Assessment details

Personal Assistant, Communication Skills with Self-esteem and Assertiveness

Included in course price

Curriculum

5
sections
24
lectures
8h 36m
total

    • 1: Intro Video 01:14

    • 2: Module 1 Relationship Management 28:00
    • 3: Module 2 Communication Skills 25:00
    • 4: Module 3 Confidence, Self-belief and Goal setting 34:00
    • 5: Module 4 Dealing With Difficult People and Managing Conflict 34:00
    • 6: Module 5 Time, Organising and Stress Management 25:00
    • 7: Module 6 Organising Meetings and Events 15:00
    • 8: Module 7 Presentations 13:00
    • 9: Module 8 Ergonomics Your Health and Safety 11:00
    • 10: Module 9 Networking 30:00

    • 11: Module 1 Nature and Scope of Communication 46:00
    • 12: Module 2 Communication Barriers 12:00
    • 13: Module 3 Listening Skills 33:00
    • 14: Module 4 Oral Communication 22:00
    • 15: Module 5 Presentation Skills 35:00
    • 16: Module 6 Non-verbal Communication 20:00
    • 17: Module 7 Written Communication 24:00
    • 18: Module 8 Feedback and Counselling Skills 25:00

    • 19: Module 1 Describe Self-esteem In-depth 21:00
    • 20: Module 2 Describe Assertiveness In-depth 18:00
    • 21: Module 3 The Role of Assertiveness in Communication 19:00
    • 22: Module 4 The Role of Assertiveness in Workplace 17:00

    • 23: Final Assessment 05:00
    • 24: Get Your CPD Accredited Certificate [Optional] 02:00

Course media

Description

Personal Assistant, Communication Skills with Self-esteem and Assertiveness

This Personal Assistant course is your gateway to becoming a highly skilled and confident administrative professional. It’s designed for individuals seeking to improve their PA skills while mastering the art of effective communication and assertiveness in the workplace.

You’ll cover essential topics such as verbal and written communication, active listening, meeting management, calendar organization, and office administration, alongside personal development modules in confidence building, assertive behavior, and self-esteem development.

The course also dives into conflict resolution, emotional resilience, and how to communicate clearly and professionally under pressure – key attributes for any successful PA or office professional.

Certificate of Achievement

Upon successful completion of the Personal Assistant, Communication Skills with Self-esteem and Assertiveness course, you will receive a Certificate of Achievement. This certificate is provided as a downloadable PDF completely free of charge.

Who is this course for?

Ideal for personal assistants, administrative staff, office managers, and anyone seeking to improve communication skills, self-esteem, and assertiveness in a professional setting.

Requirements

No prior experience needed. Basic English proficiency and computer skills recommended. Fully online, self-paced course with tutor support available throughout.

Career path

Career options include Personal Assistant, Administrative Assistant, Office Manager, Executive Assistant, and Customer Service Coordinator.

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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