Partnership with parents

Essential information for people working with young children

Laser Learning


£30 inc VAT
Study method
Online, self-paced
2 Hours
Access to content
Lifetime access
No formal qualification
Endorsed by CACHE.
Additional info
  • Certificate of completion available and is included in the price

6 students purchased this course

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This CACHE endorsed short course introduces the importance of the partnership practitioners create with parents and carers in a childcare setting.

You will be introduced to how to make the partnership work effectively, how to engage with new parents and carers, and how to deal with conflict when it arises.


Endorsed by CACHE.


Learning outcomes

  • You will learn the importance of partnership with parents and the many references to how childcare practitioners should engage with parents
  • You will learn about seeking new ways of bringing the home into the settings and enabling the setting to reach into the home
  • You will learn the reasons why people complain, together with practical skills to deal with concerns when they are received

Advantages of this course

  • The course looks at the importance of the two-way process that is a partnership with parents in childcare. The Early Years Foundation Stage (EYFS) stresses the importance of this partnership, which means not only giving information to the parents but asking for and listening to the parent’s views and knowledge.
  • Parents ‘are the child’s first and most enduring educators’ (to quote the EYFS), have a unique knowledge of their child, and are also a great potential resource for setting
  • The course also looks at how to deal with occasions where parents express a concern or raise a complaint about something that has made them unhappy. Communicating well with parents and managing complaints in such a way that they do not damage the partnership with parents is important.
  • Additional activities encourage you to reflect on your learning
  • There is also suggested extended reading that gives both practical information and links to websites to expand knowledge

On successful completion of this course, you will receive a Laser e-Certificate (included in the course price). You will also have the option of purchasing a CACHE certificate for an additional £21. This certificate must not be confused with nationally regulated qualification achievement.

Endorsement statement: This programme has been reviewed by a Subject Specialist in childcare and is endorsed by CACHE, this is not a regulated qualification.

After purchasing this course on Reed, a customer service representative from Laser Learning will email you with an access code and instructions on how to redeem it on the Laser Short Course website. You will need to register on the Laser Short Course website if you have not done so already.

If the purchase was made within business hours, you should expect your access code email within 1-2 hours. If your purchase was made outside of business hours, you should expect your access code email the next working day.

Who is this course for?

Early years practitioners working in a range of settings.


A computer, mobile, or tablet and an internet connection

Questions and answers

No questions or answers found containing ''.

Louise Thorpe asked:

Can I please see the certificate? I feel all the courses on this website may have the same certificate format. Thank you


Hi Like all courses by any organisation that format of the certificate will be the same for the same type of course. all of ours are professional development therefore, the format will be the same it is the course title, student name and date of completion that will change. If you are thinking that all courses on Reed have the same certificate then that is not the case, You will get Laser learning certificate for any laser Learning course. I hope this answers your question.

This was helpful. Thank you for your feedback.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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