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Operations Management

Level 7 Advanced Diploma | FREE PDF Certificate | 240 CPD Points [60,000+Enrolled Students] +2 FREE Courses

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Study method
Online, On Demand What's this?
11.7 hours
No formal qualification
240 CPD hours / points
  • Reed courses certificate of completion - Free
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  • Tutor is available to students

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Operations Management

**4 Courses Bundle**

[FREE Problem Solving Course, FREE Risk Management Course & FREE Project Management Course]

Diploma of achievement in Operations Management QLS Level 7. Additional CPD Accredited Operations Management Certificate with 240 CPD points available without extra study. Tutor Support, Study Materials & Exam Included.

Ready to take your career in business management to the next level? Looking for a helping hand climbing the ladder to the highest possible positions? With an endorsed Level 7 Operations Management Diploma, you could be looking at improved career prospects for life!

Operations Management

Operations Management is a complex and dynamic field with a relatively simple objective. For those who work in operations management, the goal is to maximise profitability by balancing costs with revenues. Incorporating human resources, raw materials, technology and equipment across the board, Operations Management aims to administer business practices in a manner that drives efficiency and superior net profits. While the size and nature of the organization will affect the specific duties of OM team members, their efforts nonetheless affect all aspects of a company’s operations.

What Will I Learn From This Operations Management Diploma:

Upon completion, learners will have covered a variety of topics and teachings that form the core of successful operations management, including:

  • The functions and objectives of operations management
  • The role of the OM in inventory and supply chain management
  • An introduction to quality control
  • Essential project management and risk management
  • Stock control and procurement operations
  • Product manufacturing and shipping
  • Contingency management and succession planning

Why Students prefer this Operations Management Diploma from CPD:

  • Fully Endorsed Operations Management Course
  • Operations Management Specialist Tutors
  • Operations Management course does not expire till you successfully complete it
  • The option to take study breaks at any time at no extra cost
  • No deadlines, no time restrictions and no fixed schedules
  • All required study materials and supporting documentation included as standard – no additional costs or expenses at any time.
  • Online assessments to test your new skills and knowledge
  • The opportunity to enhance and improve your CV and career prospects.
  • The opportunity to study from any location in the world.

** 3 Free Gifts included in this Operations Management Course**

**FREE Problem Solving Course**

This Free Problem Solving course covers the following topics:

  • Problem Identification
  • Eight Essentials to Defining a Problem
  • Problem Solving in Action
  • What it Means 9
  • Types of Decisions
  • Facts vs. Information
  • Decision-Making Traps

**FREE Risk Management Course**

This Free Risk Management course covers the following topics:

  • History of Risk Management and its Concepts
  • Element of Risk
  • Classification of Risk
  • Types of Pure Risk
  • Risk Management
  • Benefits of Risk Management

**FREE Project Management Course**

This Free Project Management course covers the following topics:

  • What is A Project?
  • What Is Project Management?
  • Project Constraints
  • Tools and Techniques
  • The Project Manager

**This offer ends soon**

This intensive Level 7 Operations Management provides a detailed introduction to the functions and objectives of professional operations management. Explore the duties and responsibilities of key OM personnel, along with the business-wide benefits of effective operations management. Learn how operations management influences procurement, inventory and supply chain operations. Whether pursuing promotion or considering entrepreneurship opportunities, this exclusive Level 7 Operations Management could transform your career journey for life!

Quality Licence Scheme

This Operations Management course is endorsed by the Quality Licence Scheme. The Quality Licence Scheme, endorses high-quality, non-regulated provision and training programmes.


  • FREE instant e-Certificate




240 CPD hours / points
Accredited by The CPD Standards Office


11h 43m

Course media


Operations Management

Operations Management - Course Outline

This Level 7 Operations Management Diploma has been designed to cover a broad variety of subjects of relevance to the field of OM. Each of the 20 course units concludes with an online assessment, which your assigned tutor will return with constructive feedback. Operations management topics and concepts covered in the course are as follows:

Unit 1 what is Operations Management?

This Operations Management unit cover the following topics:

  • Introduction to Operations Management
  • Types of Operations
  • Practical Application
  • Understanding Financial Terms
  • General Accepted Accounting Principles (GAAP)
  • Key Reports
  • Getting the Right People in Place
  • Plus More

Unit 2 Process Management

This Operations Management unit cover the following topics:

  • What is Business Analysis?
  • What is Enterprise Content Management?
  • Enterprise Content Management Model
  • What is Business Process Re-Engineering?
  • Business Process Re-Engineering Model
  • The Business Process Life Cycle
  • Plus More

Unit 3 Supply Chain Management

This Operations Management unit cover the following topics:

  • Introduction to Supply Chain Management
  • Basic Supply Chain – Physical Movements
  • The Structure of a Supply Chain
  • Benefits of Supply Chains
  • How the Supply Chain Works
  • The Evolving Structure of Supply Chains
  • Participants in the Supply Chain
  • Plus More

Unit 4 Planning & Sourcing Operations

This Operations Management unit cover the following topics:

  • Basic model of Supply Chain Operations
  • Demand Forecasting and Planning
  • Forecasting Methods
  • Aggregate Planning
  • Product Pricing (Plan)
  • Relationship of Cost Structure to Pricing
  • Inventory Management (Plan)
  • Procurement (Source)
  • Plus More

Unit 5 - Talent Management

This Operations Management unit cover the following topics:

  • An Introduction to Talent and Performance Management
  • Creating a Talent Management Plan
  • Talent Development within an Organization
  • Role of Communication in Talent Management
  • Plus More

Unit 6 Procurement Operations

This Operations Management unit cover the following topics:

  • Purchasing and Procurement
  • Importance of Procurement
  • Aims of Procurement
  • Organisation of Procurement
  • Monitoring Supplier Performance
  • Procurement Cycle
  • Plus More

Unit 7 Manufacturing & Delivery Operations

This Operations Management unit cover the following topics:

  • Introduction To Manufacturing & Delivery Operations
  • Production Scheduling
  • Facility Management
  • Order Management
  • Delivery Scheduling
  • Plus More

Unit 8 - Succession Planning

This Operations Management unit cover the following topics:

  • Understanding the value of Succession Planning
  • Elements of a Succession Plan
  • Development of a Succession Plan
  • Plus More

Unit 9 Project Management

This Operations Management unit cover the following topics:

  • What is Project Management?
  • Project Life Cylce
  • The Project Overview Document
  • Defining Project Selection Criteria
  • Developing Project Plan
  • Developing an Organizational Plan
  • Monitoring and Control
  • Plus More

Unit 10 - Quality Management

This Operations Management unit cover the following topics:

  • Introduction To Quality Management
  • Implementing Quality Project Management
  • Determining the Quality Policy
  • Using a Benefit/Cost Analysis
  • Creating the Quality Management Plan
  • Preparing for Quality Control
  • Plus More

Unit 11 - Creative Thinking and Innovation

This Operations Management unit cover the following topics:

  • Understanding Creativity and Innovation
  • Creativity and Innovation in Business
  • Individual and Group Techniques for Creativity
  • Encouraging Creativity in a Team
  • Plus More

Unit 12 - Communication Skills

This Operations Management unit cover the following topics:

  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Non-Verbal Messages
  • Managing the Mingling
  • The Handshake
  • Plus More

Unit 13 - Negotiation Techniques

This Operations Management unit cover the following topics:

  • Handling Objections
  • Closing the Sale
  • The Changing Customer
  • What the Customer Wants
  • Negotiation Techniques
  • Practicing Negotiation
  • Phases of Negotiation

Unit 14 - Change Management

This Operations Management unit cover the following topics:

  • About Change
  • Key Factors in Successful Change
  • Time Management Tips and Tricks

Unit 15 - Administrative Skills

This Operations Management unit cover the following topics:

  • Importance of Business Environment
  • Types of Business Environment
  • Social Responsibility of a Business
  • Business Ethics

Unit 16 - Conflict Management

This Operations Management unit cover the following topics:

  • What Is Conflict
  • Preventing Problems
  • Conflict Resolution Techniques

Unit 17 - Stress Management

This Operations Management unit cover the following topics:

  • Understanding Stress
  • Strategies to Manage stress
  • Time Management

Unit 18- Business Ethics for the Office

This Operations Management unit cover the following topics:

  • Introduction to Business Ethics
  • Philosophical Approaches to Ethics
  • Developing Codes for Office Ethics
  • Common Ethical Dilemmas

Unit 19 - Business Etiquette

This Operations Management unit cover the following topics:

  • Introduction to Business Etiquette
  • Proper ways for Business Dining

Unit 20- Risk Management

This Operations Management unit cover the following topics:

  • Introduction To Risk Management
  • Planning for Risk Management
  • Creating the Risk Management Plan
  • Examining the Risk Management Plan
  • Identifying Risks
  • Creating Risk Categories
  • Identifying the Project Risks

Who is this course for?

Operations Management

Advanced business studies are considered mandatory for anyone looking to reach the very top of the ladder. Whether the dream is to become a senior manager or a self-employed entrepreneur, this premier Level 7 Operations Management Diploma could help you take that next important step. Operations management personnel enjoy the kind of job security that accompanies a role of long-term relevance. Coupled with high earnings potential and dynamic job opportunities spanning the globe, it’s an appealing and competitive field open to committed candidates only.

Operations Management

If you’re ready to begin exploring your untapped potential, we’re standing by to offer our full support. Sign up online for our exclusive Level 7 Operations Management Diploma and gain immediate access to our 24/7 digital learning platform. Study alongside your existing job or responsibilities, with absolutely no deadlines or time-restrictions to worry about.

Operations Management

Whatever it takes to ensure you achieve your objectives, we’re here to show you the way!


Operations Management

There is no particular entry requirement.

Option 1

Operations Management Diploma QLS Level 7 endorsed by Quality Licence Scheme

Certificate Fee: £170 + postal charges

Option 2

Operations Management Diploma issued by CPD

PDF Certificate - FREE

Hard copy - £25 + postal charges

Option 3

CPD Accredited Certificate

(PDF format)=£30

(Hard copy)=£150 + postal charges

*Postage Charges: National £9, International £15

Career path

Operations Management

Business owners and prospective entrepreneurs could find Operations Management studies invaluable in the pursuit of their goals. More formal positions in the field of operations management include the following:

  • Operations Manager
  • S.C Manager
  • Operations Analyst
  • Operations Officer
  • Inventory Manager
  • Supply Services Representative
  • Inventory Controller
  • Inventory Planner

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


Reed courses certificate of completion

Digital certificate - Included

Will be downloadable when all lectures have been completed


Course rating


What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.