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Operations Assistant cover image

Operations Assistant
Thames College

20 in 1 CPD Accredited Bundle | Free Certificate | 200 CPD Points | Instant Access

Summary

Price
£100 inc VAT
Or £33.33/mo. for 3 months...
Study method
Online
Duration
100 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
200 CPD hours / points
CPD What's this?
Certificates
  • CPD Accredited Hardcopy Certificate - Free
  • CPD Accredited PDF Certificate - Free
Additional info
  • Tutor is available to students

Overview

What is Included?

  • 20 CPD Accredited Courses
  • 24/7 Tutor Support
  • Free PDF Certificates
  • 5 Free eBooks

An Operations Assistant plays a key role in supporting daily office tasks, managing documents, coordinating communication, and ensuring smooth workflow within organisations. The role often includes scheduling meetings, preparing reports, handling correspondence, and assisting senior managers with operational duties. Companies across the UK rely on operations assistants to keep their processes efficient and well-organised.

★★★ Operations support roles increased by 8.9% in 2026 across the UK. ★★★

This Operations Assistant training programme gives learners the knowledge and skills needed to succeed in this role. The included courses cover a wide range of topics such as office administration, meeting management, document control, information management, and business communication. Learners also develop technical ability with courses like Microsoft Office, Excel, Word, PowerPoint, and Outlook, which are essential for workplace productivity.

Learning Outcomes

By completing this programme, learners will be able to:

  • Manage documents and workflow processes with accuracy.
  • Organise meetings, record minutes, and support communication.
  • Use Microsoft Office tools to handle reports and presentations.
  • Improve time management and workplace productivity.
  • Support senior staff with daily operations and office administration.

★ Courses we are offering ★

  • Course 01: Office Skills and Administration
  • Course 02: Document Controller
  • Course 03: Document Control and Workflow Management
  • Course 04: Meeting Management Online
  • Course 05: Information Management
  • Course 06: Admin, Secretarial and PA
  • Course 07: Personal Assistant and Minute Taking
  • Course 08: Minute Taking
  • Course 09: Office Management
  • Course 10: Virtual Assistant
  • Course 11: Microsoft Office Bundle
  • Course 12: Microsoft Excel
  • Course 13: Learn Microsoft Word, PowerPoint & Outlook In 90 Minutes!
  • Course 14: Excel for Office Administrator
  • Course 15: Time Management
  • Course 16: Workplace Productivity Training
  • Course 17: Effective Communication with Better Email
  • Course 18: Communication Building Masterclass
  • Course 19: Business English and Communication
  • Course 20: Organising and Decluttering Course

Free ebooks

  • eBook 01: Agile Project Management
  • eBook 02: Leadership & Management: Become a Team Leader
  • eBook 03: Virtual Assistant
  • eBook 04: Workplace Communication Mastery
  • eBook 05: Working Remotely: How To Succeed In The New Workplace

Additional perks of selecting course from Thames College:

This course offers you the benefit of —

  • Learn with an engaging voiceover and visual elements.
  • Lifetime access to the course.
  • Participate in quick assessments and get instant feedback on your course progress.
  • Study on your own schedule.

Certificates

CPD Accredited Hardcopy Certificate

Hard copy certificate - Included

CPD Accredited PDF Certificate

Digital certificate - Included

CPD

200 CPD hours / points
Accredited by CPD Quality Standards

Description

The Operations Assistant programme brings together courses that build strong administrative and organisational skills. Learners gain core knowledge from Office Skills and Administration, Office Management, Admin, Secretarial and PA, and Personal Assistant training, which cover essential office tasks. Courses such as Document Controller, Document Control and Workflow Management, and Information Management develop the ability to manage records, track workflow, and maintain compliance.

Communication is a key part of the role, and this is developed through Meeting Management, Minute Taking, Business English and Communication, Communication Building Masterclass, and Effective Communication with Better Email. These modules prepare learners to interact confidently with colleagues, write professional messages, and support workplace collaboration. Technical training is delivered through Microsoft Office Bundle, Excel for Office Administrator, Learn Microsoft Word, PowerPoint & Outlook, and Microsoft Excel, giving learners practical ability with the digital tools most UK businesses require.

Further skill development comes from Time Management, Workplace Productivity Training, Virtual Assistant, and Organising and Decluttering Course, which help learners stay focused, increase efficiency, and manage multiple tasks effectively. Together, these courses create a full pathway for learners to succeed in operations support roles.

Job seekers benefit as the programme includes free CPD-accredited certificates, which are widely recognised by UK employers. Adding CPD certificates to a CV shows commitment to skill development and helps candidates stand out during recruitment. Employers value candidates with proven training, which increases opportunities for employment and career progression.

Who is this course for?

  • Individuals seeking to start a career in office or operations support.
  • Employees aiming to move into administration or coordination roles.
  • Graduates looking for entry-level opportunities in operations.
  • Job seekers who want to strengthen their CV with CPD certificates.
  • Team members aiming for progression into management or support roles.

Requirements

No formal entry requirements for this course!

Career path

After completing this programme, learners can move into roles such as:

  • Operations Assistant – £24,000 to £30,000
  • Office Administrator – £23,000 to £29,000
  • Document Controller – £25,000 to £32,000
  • Meeting Coordinator – £24,000 to £30,000
  • Administrative Assistant – £23,000 to £28,000
  • Executive Assistant – £26,000 to £33,000

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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