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Operational Performance Manager
Thames College

30 in 1 CPD Accredited Bundle with 5 eBooks | 30 Free Certificates Included | 300 CPD Points | Instant Access

Summary

Price
£150 inc VAT
Or £50.00/mo. for 3 months...
Study method
Online
Duration
120 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
300 CPD hours / points
CPD What's this?
Certificates
  • CPD Accredited PDF Certificate - Free
  • CPD Accredited Hardcopy Certificate - £8.99
Additional info
  • Tutor is available to students

Overview

Operational Performance Managers play a vital role in ensuring that business activities are efficient, cost-effective, and aligned with the organisation’s overall objectives.

This course is designed to equip learners with the knowledge and tools to monitor, assess, and improve operational performance in various business environments. It combines essential elements of operations management, quality assurance, project planning, and strategic leadership. Learners will develop the capacity to identify performance gaps, reduce inefficiencies, and support long-term goals through structured planning, risk controls, and people leadership.

Courses we are offering:

  • Course 01: Business Performance Management
  • Course 02: Operations Management
  • Course 03: Lean Six Sigma
  • Course 04: Rapid Business Improvement
  • Course 05: Project Management
  • Course 06: Compliance and Risk Management Diploma
  • Course 07: Strategic Planning and Analysis for Marketing
  • Course 08: Change Management
  • Course 09: Financial Analysis
  • Course 10: Performance Management
  • Course 11: Document Control and Workflow Management
  • Course 12: Risk Assessment & Management Diploma (CPD Accredited)
  • Course 13: Microsoft Excel for Cash Flow Management
  • Course 14: Financial Modelling
  • Course 15: Process Improvement: How to Reduce Waste
  • Course 16: Data Analysis and Forecasting in Excel
  • Course 17: Decision Making and Critical Thinking
  • Course 18: Communication Skills Masterclass
  • Course 19: Workplace Productivity Training
  • Course 20: Corporate Finance
  • Course 21: Leadership and Management
  • Course 22: Quality Assurance Manager
  • Course 23: Operations Management
  • Course 24: Budgeting: Managing Budget
  • Course 25: Business Analysis
  • Course 26: People Management Diploma
  • Course 27: Conflict Resolution Course
  • Course 28: Business Strategy Planning Masterclass
  • Course 29: Internal Auditor
  • Course 30: Project Planning Diploma

Certificates

CPD Accredited PDF Certificate

Digital certificate - Included

CPD Accredited Hardcopy Certificate

Hard copy certificate - £8.99

CPD

300 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

The Operational Performance Manager course draws from a wide range of specialist areas to create a well-rounded and skill-based learning experience. Learners are introduced to essential operations management techniques, quality control systems, and strategic planning tools to monitor and boost organisational performance.

By covering courses like:

  • Business Performance Management and Rapid Business Improvement, learners can analyse KPIs and realign business goals.
  • Leadership and Management and Change Management focus on guiding teams through transformation and motivating performance.
  • Project Management, Process Improvement, and Lean Six Sigma help participants spot inefficiencies and implement solutions.
  • Financial Analysis, Budgeting, and Financial Modelling allow for strong cost control and performance forecasting.

In addition, training in Communication Skills, Conflict Resolution, and Decision-Making enables learners to work effectively across teams and departments. With the growing demand for professionals who can reduce waste, optimise resources, and lead productivity improvement, this course meets sector needs in both public and private organisations.

Learning Outcomes

By the end of this course, learners will be able to:

  • Monitor and assess business performance using industry metrics and data.
  • Apply operations management principles to improve efficiency and output.
  • Lead continuous improvement projects using Lean Six Sigma and workflow tools.
  • Use Microsoft Excel for cash flow planning, financial forecasting, and reporting.
  • Develop strategic business plans aligned with organisational goals.
  • Identify and manage operational risks through effective planning.
  • Lead teams and manage conflict during periods of organisational change.
  • Improve compliance and internal audit procedures across departments.

Who is this course for?

This course is ideal for professionals who want to step into operational management roles or those already managing teams and looking to formalise their skills. It suits:

  • Junior and mid-level managers
  • Team leaders and supervisors
  • Operations coordinators
  • Analysts seeking leadership roles
  • Business owners aiming to streamline operations
  • Graduates interested in management roles within business, retail, manufacturing, logistics, or service industries

Requirements

No previous experience or qualifications are required to enroll in our course. This course is designed for anyone eager to learn, whether you're an experienced professional or just starting out.

Join us and take the first step on this exciting path!

Career path

This course prepares learners for roles such as:

  • Operations Manager – £38,000 to £55,000
  • Business Performance Manager – £45,000 to £60,000
  • Continuous Improvement Manager – £42,000 to £58,000
  • Compliance Manager – £40,000 to £52,000
  • Quality Assurance Manager – £36,000 to £50,000
  • Risk Manager – £48,000 to £65,000
  • Financial Planning Analyst – £40,000 to £55,000

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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