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Office Management, Business Administration & Retail Customer Service - Level 4 Diploma

Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access


NextGen Learning

Summary

Price
Save 14%
£12 inc VAT (was £14)
Offer ends 30 April 2024
Study method
Online, On Demand What's this?
Duration
6.1 hours · Self-paced
Qualification
No formal qualification
CPD
120 CPD hours / points
Achievement
Certificates
  • Reed courses certificate of completion - Free
  • CPD Quality Standard Certificate - £4.99
  • Hardcopy Certificate (FREE UK Delivery) - £9.99
Additional info
  • Tutor is available to students

536 students purchased this course

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Overview

[Updated 2023]


Having a skillset specialising in Office Administration, Business Administration & Retail Customer Service opens the door to a wide range of job opportunities, irrespective of the field.

So, Enrol without delay in our Office Administration, Business Administration & Retail Customer Service course and kick start your career as an efficient administrator that every employer wants to hire!

Students will gain a thorough grasp of the ideas and procedures of efficient administration via this Office Administration, Business Administration & Retail Customer Service online course. Organisational structure, leadership, communication, decision-making, and strategic planning are just a few of the subjects covered in the course. Students will gain knowledge of the administrator's function in establishing and preserving a productive and effective workplace throughout the course. They will also examine the various administrative communication methods and tactics and how to apply them to accomplish organisational objectives successfully. The significance of strategic planning and decision-making in the administration process will also be covered in the course.

Students will gain knowledge of how to assess and analyse data, recognise important problems, and create and practice efficient solutions. They will have a firm foundation in Office, Administration & Retail Customer Service by the end of the course and will be prepared with the knowledge and abilities needed to manage and lead in a range of organisational contexts successfully.

This Office Administration, Business & Retail Customer Service course will help you to -

  • Understand the principles and practices of effective Office Administration, Business & Retail Customer Serviceand how to apply them in different organisational settings.
  • Develop strong communication and leadership skills to manage and lead teams effectively.
  • Learn how to analyse and evaluate data, identify key issues, and develop and implement effective solutions.
  • Gain a solid understanding of the organisational structure, decision-making, and strategic planning.
  • Be equipped with the knowledge and skills to successfully manage and lead in various organisational settings.

***ADDITIONAL GIFT***

  • Free Course 01: Customer Service Diploma
  • Free Course 02: Minute Taking Course

Achievement

CPD

120 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

19
sections
32
lectures
6h 7m
total

Course media

Description

The substantial Office Administration, Business & Retail Customer Service is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this Office Admin & Retail Customer Service course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Administration and explore the key topics.

Therefore, reinforce your knowledge and furnish your skills by enrolling in our course. Take one step closer to achieving your goal.

Quality Licence Scheme Endorsed Certificate of Achievement:

Upon successful completion of the course, you will be eligible to order QLS Endorsed Hardcopy Certificate titled ‘ Diploma in Office Management, Business Administration & Retail Customer Service at QLS Level 4’.

  • £89 GBP for addresses within the UK. Please note that delivery within the UK is free of charge.

Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.

Who is this course for?

This course is convenient for :

  • Individuals are interested in pursuing a career in Office Admin, Business Administration & Retail Customer Service, management, or leadership.
  • Current administrators and managers looking to expand their knowledge and skills in the field.
  • Business owners or entrepreneurs who are looking to improve their organisation's structure and efficiency.
  • Professionals from other fields, such as finance or human resources, want to gain a broader understanding of Office, Admin & Retail Customer Service and management principles.
  • Students who are studying business or related fields and want to gain a deeper understanding of Office Adminis & Retail Customer Service

After completing this course. You can further study :

  • Master of Business Administration (MBA)
  • Level 1 Certificate in Business Administration (RQF)
  • Level 2 Certificate - Business Administration (RQF)
  • Level 2 Certificate Business Administration
  • Level 2 Certificate in Principles of Business Administration (VRQ)
  • BA hons Business Management
  • Level 4 Diploma in Business Administration
  • Level 4 Diploma in Business and Management
  • Level 6 Diploma in Business Administration
  • HND Business
  • Level 2 Certificate in Principles of Customer Service
  • BTEC Business
  • Level 2 Certificate in Customer Service (RQF)
  • Level 3 Diploma in Business and Management
  • Level 7 Diploma in Executive Management
  • Level 7 Diploma in International Business Law
  • Level 3 Diploma in Business Adminstration
  • Level 7 Diploma Business Management
  • Level 3 Diploma in Customer Service (RQF)
  • GCSE Business Studies
  • Certified Business Analysis Professional
  • EDI Executive Office Skills
  • BCS Foundation Certificate in Business Analysis
  • Certificate in Know Your Customer & Customer Due Diligence
  • Level 3 Diploma for Customer Service Skills (RQF)
  • Level 2 Award in Customer Service (RQF)
  • Level 2 Diploma in Customer Service (RQF)
  • Level 3 Certificate in Principles of Customer Service

Requirements

Without any formal requirements, you can delightfully enrol in this Office Administration & Retail Customer Service course.

Career path

Our Office Administration, Business & Retail Customer Service course will help the learners advance their careers in the following fields -

  • Operations Manager: £35,000- £65,000
  • Business Development Manager: £40,000- £80,000
  • Human Resource Manager: £30,000- £70,000
  • Office Manager: £25,000- £50,000
  • Project Manager: £35,000- £70,000

Questions and answers


No questions or answers found containing ''.


Lisa asked:

Do you need to have online meetings/ contact as I have a toddler but I’m looking at doing a course late evenings when he is in bed.

Answer:

Hi Lisa, No, the course is a self-paced online course. So you can do the course at your own convenient time.

This was helpful. Thank you for your feedback.
Paulina asked:

Is there questions and answers?

Answer:

Hi Paulina, Yes, there will be an optional assignment at the end of the course. Thanks

This was helpful. Thank you for your feedback.
Joffin asked:

Hi Team Reed, Please let me know whether I'm eligible for this course. I'm currently holding a Tier 2 dependant visa(spouse visa). regards, Joffin

Answer:

Dear Joffin, This course doesn't have any specific requirements to enroll. It is designed for those wishing to enhance their skills in Office Management, Business Administration, and Customer Service. Anyone seeking to improve in these areas is welcome to join. Thanks.

This was helpful. Thank you for your feedback.
Chloe asked:

Can you do this course on an I phone

Answer:

Hello Chloe, Yes of course, you can do this course on your iphone. Thanks

This was helpful. Thank you for your feedback.
Kerry asked:

Hi Hiw long do you have to complete this course

Answer:

Dear Kerry, This course is approximately 6 hours long and you'll have lifetime access to this course which means you can study this course at any time at your own pace. Thanks

This was helpful. Thank you for your feedback.
Ali asked:

Are their any hidden costs with this course? From reading the description I expect it to be £12 to purchase and receive a certificate from Reed.

Answer:

Dear Ali, There are no hidden costs, the £12 fee covers everything, including the course and certificate. Thanks

This was helpful. Thank you for your feedback.

Certificates

Reed courses certificate of completion

Digital certificate - Included

Will be downloadable when all lectures have been completed

CPD Quality Standard Certificate

Digital certificate - £4.99

Hardcopy Certificate (FREE UK Delivery)

Hard copy certificate - £9.99

Hardcopy Transcript: £9.99

Reviews

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Course rating
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Service
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Content
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Value

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.