
Office Management, Business Administration & Retail Customer Service - Level 4 Diploma
Level 4 QLS Endorsed Diploma + CPD Certified | Complete Business Management | FREE PDF Certificate | Instant Access
NextGen Learning
Summary
- Reed courses certificate of completion - Free
- CPD Quality Standard Certificate - £4.99
- Tutor is available to students
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Overview
[Updated 2024]
Having a skillset specialising in Office Administration, Business Administration & Retail Customer Service opens the door to a wide range of job opportunities, irrespective of the field.
So, Enrol without delay in our Office Administration, Business Administration & Retail Customer Service course and kick start your career as an efficient administrator that every employer wants to hire!
Students will gain a thorough grasp of the ideas and procedures of efficient administration via this Office Administration, Business Administration & Retail Customer Service online course. Organisational structure, leadership, communication, decision-making, and strategic planning are just a few of the subjects covered in the course. Students will gain knowledge of the administrator's function in establishing and preserving a productive and effective workplace throughout the course. They will also examine the various administrative communication methods and tactics and how to apply them to accomplish organisational objectives successfully. The significance of strategic planning and decision-making in the administration process will also be covered in the course.
Students will gain knowledge of how to assess and analyse data, recognise important problems, and create and practice efficient solutions. They will have a firm foundation in Office, Administration & Retail Customer Service by the end of the course and will be prepared with the knowledge and abilities needed to manage and lead in a range of organisational contexts successfully.
This Office Administration, Business & Retail Customer Service course will help you to -
- Understand the principles and practices of effective Office Administration, Business & Retail Customer Serviceand how to apply them in different organisational settings.
- Develop strong communication and leadership skills to manage and lead teams effectively.
- Learn how to analyse and evaluate data, identify key issues, and develop and implement effective solutions.
- Gain a solid understanding of the organisational structure, decision-making, and strategic planning.
- Be equipped with the knowledge and skills to successfully manage and lead in various organisational settings.
***ADDITIONAL GIFT***
- Free Course 01: Customer Service Diploma
- Free Course 02: Minute Taking Course
Achievement
Certificates
Reed courses certificate of completion
Digital certificate - Included
Will be downloadable when all lectures have been completed
CPD Quality Standard Certificate
Digital certificate - £4.99
CPD
Curriculum
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Module 01: Fundamentals of Office Management 07:16
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Module 02: Proficiency in Administrative and Receptionist Skills 09:18
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Module 03: Enhancing Business Writing Proficiency 28:35
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Module 04: Effective Communication Strategies 16:21
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Module 05: Effective Meeting Management and Constructive Feedback 13:17
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Module 06: Mastering Organisational Proficiency 17:05
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Module 07: Telephone Manners and Etiquette 44:30
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Module 08: Refinement in Negotiating Methods 10:26
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Module 09: Conflict Resolution Aptitude 07:49
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Module 10: Strategies for Stress Management 14:48
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Module 11: Efficient Time Utilisation 24:15
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Assignment (Optional) - Office Administration 03:00
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Final Exam (Optional) 25:00
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Order Your CPD Accredited Certificate (Optional) 01:00
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Order Your QLS Endorsed Certificate (Optional) 01:00
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**Free Course: Customer Service Diploma 1:15:35
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**Free Course: Minute Taking 1:05:12
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Thank you for being a part of this course! We'd appreciate your feedback 01:00
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Thank you for choosing NextGen Learning 01:00
Course media
Description
The substantial Office Administration, Business & Retail Customer Service is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this Office Admin & Retail Customer Service course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Administration and explore the key topics.
Therefore, reinforce your knowledge and furnish your skills by enrolling in our course. Take one step closer to achieving your goal.
Quality Licence Scheme Endorsed Certificate of Achievement:
Upon successful completion of the course, you will be eligible to order QLS Endorsed Hardcopy Certificate titled ‘ Diploma in Office Management, Business Administration & Retail Customer Service at QLS Level 4’.
- £89 GBP for addresses within the UK. Please note that delivery within the UK is free of charge.
Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.
Who is this course for?
This course is convenient for :
- Individuals are interested in pursuing a career in Office Admin, Business Administration & Retail Customer Service, management, or leadership.
- Current administrators and managers looking to expand their knowledge and skills in the field.
- Business owners or entrepreneurs who are looking to improve their organisation's structure and efficiency.
- Professionals from other fields, such as finance or human resources, want to gain a broader understanding of Office, Admin & Retail Customer Service and management principles.
- Students who are studying business or related fields and want to gain a deeper understanding of Office Adminis & Retail Customer Service
After completing this course. You can further study :
- Master of Business Administration (MBA)
- Level 1 Certificate in Business Administration (RQF)
- Level 2 Certificate - Business Administration (RQF)
- Level 2 Certificate Business Administration
- Level 2 Certificate in Principles of Business Administration (VRQ)
- BA hons Business Management
- Level 4 Diploma in Business Administration
- Level 4 Diploma in Business and Management
- Level 6 Diploma in Business Administration
- HND Business
- Level 2 Certificate in Principles of Customer Service
- BTEC Business
- Level 2 Certificate in Customer Service (RQF)
- Level 3 Diploma in Business and Management
- Level 7 Diploma in Executive Management
- Level 7 Diploma in International Business Law
- Level 3 Diploma in Business Adminstration
- Level 7 Diploma Business Management
- Level 3 Diploma in Customer Service (RQF)
- GCSE Business Studies
- Certified Business Analysis Professional
- EDI Executive Office Skills
- BCS Foundation Certificate in Business Analysis
- Certificate in Know Your Customer & Customer Due Diligence
- Level 3 Diploma for Customer Service Skills (RQF)
- Level 2 Award in Customer Service (RQF)
- Level 2 Diploma in Customer Service (RQF)
- Level 3 Certificate in Principles of Customer Service
Requirements
Without any formal requirements, you can delightfully enrol in this Office Administration & Retail Customer Service course.
Career path
Our Office Administration, Business & Retail Customer Service course will help the learners advance their careers in the following fields -
- Operations Manager: £35,000- £65,000
- Business Development Manager: £40,000- £80,000
- Human Resource Manager: £30,000- £70,000
- Office Manager: £25,000- £50,000
- Project Manager: £35,000- £70,000
Questions and answers
Do you need to have online meetings/ contact as I have a toddler but I’m looking at doing a course late evenings when he is in bed.
Answer:Hi Lisa, No, the course is a self-paced online course. So you can do the course at your own convenient time.
This was helpful.Is there questions and answers?
Answer:Hi Paulina, Yes, there will be an optional assignment at the end of the course. Thanks
This was helpful.Hi Team Reed, Please let me know whether I'm eligible for this course. I'm currently holding a Tier 2 dependant visa(spouse visa). regards, Joffin
Answer:Dear Joffin, This course doesn't have any specific requirements to enroll. It is designed for those wishing to enhance their skills in Office Management, Business Administration, and Customer Service. Anyone seeking to improve in these areas is welcome to join. Thanks.
This was helpful.
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Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.