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Office Administration, Business Administration & Retail Customer Service

All in one Package| 20 Courses Bundle | 200 CPD Points| Free PDF & Hard Copy Certificate| Tutor Support| Lifetime Access

Academy for Health & Fitness


£109 inc VAT
Or £36.33/mo. for 3 months...
Study method
106 hours · Self-paced
Access to content
Lifetime access
No formal qualification
200 CPD hours / points
  • CPD Accredited Digital Certificate - Free
  • CPD Accredited Hard Copy Certificate - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Add to basket or enquire


★★★ 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before ★★★

The business world thrives on strong administrative, managerial, and customer service skills. Did you know that in the UK, a recent study found that 85% of employers prioritise well-developed soft skills in their candidates? Are you ready to take your career in business to the next level? This Office Administration, Business Administration & Retail Customer Service bundle equips you with the expertise to excel in various office administration, business administration, and retail customer service roles.

We proudly offer 20 courses within the Office Administration, Business Administration & Retail Customer Service bundle, providing you with industry-recognised qualifications. These Courses are:

  • Course 01: Office Administration & Skills Diploma
  • Course 02: Compliance Officer Training Level 3
  • Course 03: Customer Service Training
  • Course 04: Diploma in Performance Management
  • Course 05: Project Management Course
  • Course 06: Change Management
  • Course 07: Business Administration
  • Course 08: Financial Analysis Course
  • Course 09: Diploma in Business Proposal Writing
  • Course 10: Business Etiquette and Professional Behavior
  • Course 11: Business Improvement
  • Course 12: Ultimate Microsoft Excel For Business Bootcamp
  • Course 13: Negotiation Skills Certificate
  • Course 14: Retail Management Skills
  • Course 15: Workplace Confidentiality
  • Course 16: Product Management
  • Course 17: Visual Merchandising Diploma
  • Course 18: Strategic Marketing & Planning
  • Course 19: Professional Diploma in Stress Management
  • Course 20: Complete Communication Skills Master Class

This Office Administration, Business Administration & Retail Customer Service bundle offers a holistic exploration of sales and marketing management principles, equipping you with the knowledge and skills to navigate the dynamic world of customer engagement. You'll delve into customer relationship management techniques, sales and marketing fundamentals, and innovative strategies for generating leads and driving sales.

Learning Outcomes of Office Administration, Business Administration & Retail Customer Service

  • Develop comprehensive office administration skills and compliance management knowledge.
  • Master performance management strategies and project management methodologies.
  • Gain insights into financial analysis, business proposal writing, and change management.
  • Enhance business etiquette and professional behaviour in the workplace.
  • Learn advanced Microsoft Excel techniques for data analysis and reporting.
  • Acquire skills in retail management, customer service, and visual merchandising.

Invest in your future and enrol today to unlock exciting career opportunities!

Why Choose Our Office Administration, Business Administration & Retail Customer Service Course?

  • Get a Free CPD Accredited Certificate upon completion of Office Administration
  • Get a free student ID card with Office Administration Training
  • The Office Administration is affordable and simple to understand
  • This bundle is an entirely online, interactive lesson with voiceover audio
  • Lifetime access to the Office Administration course materials
  • This bundle comes with 24/7 tutor support


CPD Accredited Digital Certificate

Digital certificate - Included

Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free.

CPD Accredited Hard Copy Certificate

Hard copy certificate - Included

Please note that International students have to pay an additional £10 as a shipment fee.


200 CPD hours / points
Accredited by CPD Quality Standards

Course media


Start your learning journey straightaway!

*** Course Curriculum ***

Course 01: Office Administration & Skills Diploma

  • Module 01: Personal Assistant
  • Module 02: Admin Support
  • Module 03: Administrative Management
  • Module 04: Organisational Skills
  • Module 05: Telephone Etiquette
  • Module 06: Business Writing
  • Module 07: Time Management
  • Module 08: Body Language And Effective Communication
  • Module 09: Meeting Management
  • Module 10: Excel Basics
  • Module 11: PowerPoint Basic

Course 02: Compliance Officer Training Level 3

  • Module 01 : Introduction to Compliance
  • Module 02 : Compliance Management System
  • Module 03 : Basic Elements of Effective Compliance
  • Module 04 : Compliance Audit
  • Module 05 : Compliance and Ethics
  • Module 06 : Introduction to Risk and Basic Risk Types
  • Module 07 : Further Risk Types
  • Module 08 : Introduction to Risk Management
  • Module 09 : Risk Management Process
  • Module 10 : Risk Assessment and Risk Treatment
  • Module 11 : Types of Risk Management

Course 03: Retail Management Skills

  • Module 01: Introduction To Retail Management
  • Module 02: Retail Strategy
  • Module 03: Retail Buying And Merchandising
  • Module 04: Retail Pricing
  • Module 05: Supply Chain Management In Retailing
  • Module 06: The Sales Process And Dealing With Customers At The Checkout
  • Module 07: Importance Of Consumer Behaviour
  • Module 08: Taking Trends And Targeting Customers Effectively
  • Module 09: The Importance Of Communicating With Customers
  • Module 10: Choosing A Retail Location

and much more...

=========>>>>> And 17 More Courses <<<<<=========

How will I get my Certificate?

After successfully completing the course, you will be able to order your Certificates as proof of your achievement.

  • PDF Certificate:Free (Previously it was £12.99*20 = £260)
  • CPD Hard Copy Certificate: Free ( For The Title Course: Previously it was £29.99)

Who is this course for?

Anyone interested in learning more about the topic is advised to take this bundle. This Office Administration, Business Administration & Retail Customer Service
bundle is ideal for:

  • Newcomers to Business
  • Office Professionals
  • Retail Staff
  • Career Changers
  • Entrepreneurs
  • Ambitious Individuals


You will not need any prior background or expertise to enrol in this Office Administration, Business Administration & Retail Customer Service bundle.

Career path

After completing this Office Administration, Business Administration & Retail Customer Service bundle, you are to start your career or begin the next phase of your career.

  • Office Manager
  • Business Analyst
  • Retail Manager
  • Project Manager
  • Marketing Specialist
  • Entrepreneur

Questions and answers

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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.