Diploma in Office Administration and Receptionist Skills - Free
Additional info
Exam(s) / assessment(s) is included in price
Tutor is available to students
Overview
★★LIMITED TIME OFFER || LIMITED TIME OFFER || LIMITED TIME OFFER★★
✤5-in-1 BUNDLE OFFER!!!✤
Enrol in this course and gain FREE access to 5 Globally Recognised CPD Accredited Courses :
Course 01 : MS Office 2016 Advanced Level
Course 02 : Office Admin
Course 03 : Business and Administration
Course 04 : Receptionist Training Diploma
Course 05 : Hotel Receptionist
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Diploma in Office Administration and Receptionist Skills
The Diploma in Office Admin & Reception Skills provides students the hands-on training in various key administrative areas of a business or a working environment. You will be trained in word processing, spread sheets, PowerPoint and other relevant software, as well as bookkeeping concepts, computerized accounting and administrative skills.
Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are open to anyone with an interest in the topic and give you access to world-class learning led by IAP.
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Accredited by CPD & iAP
Unlimited Access for 365 Days
FREE PDF Certificate Included
Please Note: This Course is Based on USA Standards.
What skills will I gain?
By enrolling to this course, you’ll learn how to conduct Office Admin procedures.
In this Diploma in Office Admin & Reception Skills course, you’ll learn how to produce standard documents.
The Diploma in Office Admin & Reception Skills course will teach you about report and letter writing.
On completion of the Diploma in Office Admin & Reception Skills course, you’ll learn master key Microsoft Office programs.
Having this course, you will become masters of data management and record keeping.
Logging in to this course, you’ll develop your typing speed.
The Diploma in Office Admin & Reception Skills gives you the knowledge in CV and cover letters writing.
The Diploma in Office Admin & Reception Skills course, you’ll gain the best management, receptionist and customer service skills.
At the end of the Diploma in Office Admin & Reception Skills, you can be the motivator of your employees.
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Certificates
Diploma in Office Administration and Receptionist Skills
Digital certificate -
Included
Free e-Certificate Included
CPD
40 CPD hours / points
Accredited by The CPD Certification Service
Course media
Description
COURSE CURRICULUM
➽ (Module 01) Developing Customer Service Skills
Professional Receptionist Training Course Objectives
The 90: 90 Principle to create a powerful first impression
Hot Telephone Tips
Get the facts- ask the right questions
Discuss Solutions- learning to listen
Dealing with difficult customers
➽ (Module 02) Business Reports and Letter Writing
Business Writing Skills
Introduction to Business Report Writing
Exploring Reports
How to Prepare for Writing
Exercise Files: Business Report Writing
➽ (Module 03) E-Mails Writing Tips
Introduction to Effective Email Writing
Writing Email Messages
Email Manners
➽ (Module 04) Typing Speed Development
Effective Typing
➽ (Module 05) Tips for Speed Reading
Tips for Speed Reading
➽ (Module 06) Microsoft Word
Introduction to Microsoft Word
First Step to MS Word
Text Editing & Formatting
Formatting Paragraph and Pages
Creating Styles, Themes, Number and Bullets
Columns & Tables
Macros and Proofing
Sharing and Reviewing Documents
Modify Word Document
Exercise Files: Microsoft Word 2016
➽ (Module 07) Microsoft Excel
Getting Started with Microsoft Excel
Data Entering
Creating Formulas and Functions
Formatting
Worksheet Views, Multiple Worksheets and Workbooks
IF, VLOOKUP, and Power Functions, Security & Sharing
Data Management, Data Analysis Tools
PivotTables & Macros
Exercise Files: Microsoft Excel 2016
➽ (Module 08) Microsoft PowerPoint
Getting Started with Microsoft PowerPoint
Working with Presentations & Slides
Adding Pictures & Contents to Slides
Adding Shapes, Diagrams, Charts, Video, Audio, and Animation to Slides
Preparing & Delivering Speech
Reusing and Sharing Presentations
Exercise Files: Microsoft PowerPoint 2016
➽ (Module 09) Microsoft Outlook
Getting Started with Outlook
Adding and Connecting Accounts, Reading & Organizing Mails
Creating and Sending Mail, Creating and Working with People
Working with Delegates & Calendars
Creating Tasks and Notes, Working with Outlook Data
➽ (Module 10) Microsoft Access
Introduction to MS Access
Creating Tables & Setting up Properties
Queries
Creating Forms & Reports
Working with Macros, Integrating Access with Office Suite
Database Management
Exercise Files- Microsoft Access 2016
➽ (Module 11) Diary Management
Diary Management
Diary and Time Management with Outlook
➽ (Module 12) Handling Confidential Documents
Handling Confidential Documents
➽ (Module 13) Job Functions and Description Of Office Admin/ Manager
Job functions and Description of Office Administrator and Manager
➽ (Module 14) Successful Meeting Minutes
Taking Minutes
➽ (Module 15) Note Taking
Note Taking
Exercise Files: Note Taking
➽ (Module 16) Document Proofreading
Document Proofreading
➽ (Module 17) Appointment Booking and Arranging Interviews
Appointment Booking and Arrange an Interview
➽ (Module 18) Delivering Postal Mail
Delivering Postal Mail
➽ (Module 19) Dictating
Dictating
➽ (Module 20) Organising a Meeting
Organising a Meeting
Exercise Files: Organising Meeting
➽ (Module 21) Data Management, Record Keeping and Filing
Data Management & Record Keeping
➽ (Module 22) Event Planning
Event Planning Essentials
➽ (Module 23) Arrange Business Travel & Accommodation
Arranging Business Travel and Accommodation
➽ (Module 24) Bookkeeping
Introduction to Accounting
Financial & Managerial Accounting
Taxes
➽ (Module 25) Quickbooks for Payroll Management
Introduction to QuickBooks
Setting up the Employee Payroll
Running the Payroll
Exercise Files: QuickBooks for Payroll Management
➽ (Module 26) Invoicing/Petty Cash
Invoicing and Petty cash
➽ (Module 27) Supervising and Monitoring the Office Works
Supervising and monitoring the office works
➽ (Module 28) Time Management
Introduction to Time Management
Fundamentals of Productivity
How to Use Your Calendar Effectively
Setting up Priorities and Schedule
Timer Budgeting
Exercise Files: Time Management
➽ (Module 29) Motivating Employees
Motivating Employees
➽ (Module 30) Creating An Effective CV And Cover Letter
Business Resumes & Job Applications
How to Gather Information for Your CV
Write your CV
CV Writing Tips and Layouts
Different CV Formats
Saving a CV to Different Formats and Online CV Banks
Finishing Your CV
Exercise Files: Creating an Effective CV
Method of assessment
At the end of the course, learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
Certification
Upon the successful completion of the course, you will be awarded the “Diploma in Office Administration and Receptionist Skills”.
This course requires no formal qualifications and this certification is open to everyone.
Career path
Office Administrator – £17,477 per annum
Administrative Assistant – £16,926 per annum
Receptionist – £16,271 per annum
Questions and answers
No questions or answers found containing ''.
Jayne asked:
How long do you have to complete this course can you do it with a tablet at home ?
Answer:
Dear Jayne
Thank you very much for your query. The course duration is 40 Guided Learning Hours. Yes you can access the course with any online device.
Regards,
Student Support Team.
Hi, Can I do this course if I don't have access to any of the Microsofts programs (my subscription expired)?
Answer:
Dear Marzena,
Thank you for your query. Yes you can, this course provides you complete training. But having said that if you need to practice yourself you may need to have access to Microsoft Applications.
Hurry up to grab the discount as it ends soon.
Regards,
Student Support Team.
Hi I don’t have access to any Microsoft programs or a laptop. I can only work from my phone. Would I still be able to do this course? Thanks
Answer:
Dear Jade
Thank you very much for your query. You can, if you find it convenient to access it on an android phone and there should be an internet connection and Microsoft Office software installed in it.The offer ends today, so hurry up and get the discount as you will receive 24/7 access for 365 days.
Regards,
Student Support Team.
Hi there? Once I enrolled on the following course, will someone get in touch with me?
Answer:
Dear Lorraine
Thank you very much for your query. Once you enroll you will receive the links and logins to access the online study platform.
Regards,
Student Support Team.
Dear Lorraine
Thank you very much for your query. You will receive 40 Guided learning hours and you will receive 24/7 access for 365 days once you get enrolled.
The offer ends tomorrow, so hurry up and get the discount.
Regards,
Student Support Team.
Dear Lorraine
Thank you very much for your query. Course fee is £10 , Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.
Regards,
Student Support Team.
is there any text books i can buy to do this course with?
as i’m interested in it and would also prefer a book to work out of.
please let me know
Answer:
Dear Charlotte
Thank you very much for your query. This is an Online, self-paced course where you get access 24/7 for 365 days.
You will get access to excellent quality study materials which are online videos and text material once you get enrolled.
The offer ends today, so hurry up and get the discount .
Regards,
Student Support Team.
Is this a recognised qualification that I can put on my cv for jobs
Answer:
Dear Pixiejem,
Thank you for your query.
This course is accredited by CPD and IAP and is recognised globally. At completion, the 40 CPD hours you obtain will be an addition to your professional development portfolio and will help improve your candidature among potential employers.
Hope this information is sufficient. If you need further details, kindly get in touch.
Best Regards,
Learner Support Team, 1Training
Hi is this course for beginners who want to get into reception and admin?
Answer:
Dear Paru,
Thank you for your query. This course is specially designed to provide an in depth knowledge on Office Admin and Receptionist Skills to any individual who is interested in getting skilled in Office Administration and Reception management and this will be the ideal course for you to kick-start a career in the field.
Hope this helps. Please feel free to contact if you have any further clarifications, we will be happy to assist.
Regards,
Student Support Team
Is this course any good if you want to work in a school on the reception as most schools use sims
Answer:
Dear Jennie,
Thank you very much for your query. Yes, definitely you are. As soon as you get the completion certificate you are all good to start your career as a reception. This course will definitely be beneficial in terms of enhancing your knowledge and help you begin work as a receptionist.
Hurry up to grab the discount as it ends soon.
Regards,
Student Support Team.
Is the course compatible with the free online version of Microsoft Office?
Answer:
Dear Martin,
Thank you for your query.
This Office Admin and Reception Skills Diploma will be the ideal solution and the easiest course you will experience. We will offer you the opportunity to study 24/7 wherever you are in the world. This course is opened to anyone with an interest in the topic and give you access to world-class learning led by 1Training International.
Regards,
Student Support Team
Is the course £10 as a one off pmt? His long do I have to complete the course?
Answer:
Dear Sally,
Thank you for your query. This course is for £10, the course duration is 40 Guided Learning Hours. Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.
Regards,
Student support team
What qualifications or GCSEs do I need to do this course?
Answer:
Dear Emma,
Thank you for your query. You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you.
Regards,
Student Support Team
What software do I need on my laptop in order to do this course ?
Answer:
Dear Denise,
Thank you for your Query. You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it.
Regards,
Student Support Team
Hi, I want to do office admin receptionist course but haven’t got Microsoft package. Which one do I need? There is lots of different ones
Answer:
Dear Michelle,
Thank you very much for your query.
You should have installed any Microsoft office package software to your computer for the practices and we recommend having installed the 2016 or higher version. This course will be trained in word processing, spreadsheets, PowerPoint, and other relevant software, as well as bookkeeping concepts, computerized accounting and administrative skills.
Regards,
Student Support Team.
Dear Najia,
Thank you very much for your query. Kindly note that a free e-certificate will be issued for the course and this is included in the course price. You can request a hard copy of the certificate (£24 outside UK & within UK £19) and it is delivered right to your place in a hard back envelope.
Hurry up to grab the discount as it ends soon.
Regards,
Student Support Team.
I havent received my email to start my course I purchased the other day
Answer:
Dear Sarah,
Thank you very much for your query.
I will inform this to the relevant department, Please bear with us you will receive the course access within the next 24 Hours.
Regards,
Student Support Team.
Does this course provide an actual Diploma or just a certificate of learning?
Answer:
Dear Sara,
Thank you for your query. This is a CPD Level 2 certificate course designed for the beginners.
Hurry up to grab the discount as it ends soon.
Regards,
Student Support Team.
Dear Zahia,
Thank you for your query. The course is accredited by CPD and it is a recognised qualification in the UK and worldwide too.
Hurry up to grab the discount as it ends soon.
Regards,
Student Support Team.
Is it possible to complete this course in less than a week ?
Thank you
Answer:
Dear Zahia,
Thank you for your query. Yes, you can complete this course at your own pace.
Hurry up to grab the discount as it ends soon.
Regards,
Student Support Team.
Is it for any age students? Can I join if I am 36 years old? Can I join if English is my second language? Thank you
Answer:
Monika,
Thank you very much for your query.
This course has no formal age requirement to enroll in this course, Definitely you can take this course.
Regards,
Student Support Team.
I am enquiring as to whether this is an accredited course. Could you please tell me what level course it is as well, thanks.
Answer:
Dear Samantha,
Thank you for your query. This course is accredited by CPD and the Level is from Beginner to Intermediate.
Hurry up to grab the discount as it ends soon.
Regards,
Student Support Team.
Hi can I complete this course as soon as I can or I have to wait for end this course by system ?
Answer:
Dear Amajeet,
Thank you for your query. Yes of-course you can complete via the system itself and you can do it by yourself. I encourage you contact us via our official info email or call our direct number to receive more information from us.
Hurry up to grab the discount as it ends soon.
Regards,
Student Support Team.
Hi, after completing this course would it enable you with the qualification to become a receptionist in any field such as medical, school etc?.
Answer:
Dear Sir/Ma'am
Thank you very much for your query. There are different paths in which your career could develop. You can be an office administrator, office manager, team supervisor or you can become a Personal Assistant for company director and executives or for senior management positions.
Hurry up to grab the discount as it ends soon
Regards,
Student Support Team.
Hi,
What does the exam consist of? Multiple choice or written?
Thank you
Answer:
Dear Sir/Ma'am
Thank you very much for your query. At the end of the course, learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.
Hurry up to grab the discount as it ends soon.
Regards,
Student Support Team.
Hi, I have the program "open office" instead of Microsoft on my computer. Will this be compatable with the e-learning?
Answer:
Dear Sir/Ma'am
Thank you very much for your query. You need to have the relevent softwares to get the maximum output, Hence purchasing the softywares is not a waste as it will be usefull for your future studies and the work.
Hurry up to grab the discount as it ends soon.
Regards,
Student Support Team.
Hi I’ve just joined but only have an Apple iPhone to do this on. Hope it’s suitable.
Answer:
Dear Sir/Ma'am
Thank you very much for your query. This course is accessible on any online device with the relevent softwares.
Hurry up to grab the discount as it ends soon.
Regards,
Student Support Team.
Dear Kay
Thank you very much for your query. If you pass the exam successfully then you will be awarded a Diploma in Office Admin & Reception Skills.
Hurryup to enjoy the discount as it ends soon.
Regards,
Student Support Team.
I am wishing to upskill during my time on furlough so I am in full time employment. Are we bound in any way to Reed on completion of the course?
Answer:
Dear Sara
Thank you very much for your query. Only you will recive the accredited certificate if you complete the course,.The course duration is 40 Hours. However learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.
Hurry up to grab the discount, as it ends soon.
Regards,
Student Support Team.
Hi 1 Training, I have 1 question.
How can I enrol on this course?
Answer:
Dear Lorraine
Thank you very much for your query. Just click on the Add to basket and pay online to get enrolled. Then you will recieve the login link and the details to start the course,
Hurry up to enjoy the discount as it ends soon.
Regards,
Student Support Team.
Hi 1 Training,
I have 2 questions.
Do I need to be working to do this course?
Can I do this course while we are currently on lockdown?
Answer:
Dear Lorraine
Thank you very much for your query. You can enroll as this is an online course, You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you.
Hurry up to enjoy the discount as it ends soon.
Regards,
Student Support Team.
Would i need Office 365 as i only have Microsoft Office to do the Admin and Receptionist Course discounted price of £10.00.
Answer:
Dear Elizabeth
Thank you very much for your query. You need to have the MS Office 2016 to follopw this course.Purchasing it wont be a waste as it could be used for your work aswell. Hurry up to grab the discount as it ends soon.
Regards,
Student Support Team.
Hi, please could you tell me if the Diploma will be recognized/acceptable abroad. Thanks
Answer:
Dear Sir/Ma'am
Thank you very much for your query. If you pass the exam successfully then you will be awarded a Diploma in Office Admin & Reception Skills.Which is a recognized qualification.
Regards,
Student Support Team.
Dear Chinette
Thank you very much for your query. Those who successfully pass this course will be awarded a Office Admin & Reception Skills Diploma.Learners will have 365 days access to their chosen course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.
Regards,
Student Support Team.
If you fail the multiple choice test, do you offer retakes?
Answer:
Dear Ruth
Thank you very much for your query. You can retake the exam with a small subscription however there is a less chance for you to get failed as all the study materials are well structured.
Regards,
Student Support Team.
Dear Muqaddas
Thank you very much for your query. If you pass the exam successfully then you will be awarded a Diploma in Office Admin & Reception Skills. It is level 3.
Regards,
Student Support Team.
Is there a charge if you don't compete the course.
Answer:
Dear Lucy
Thank you very much for your query. The initial fee is £10 . Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.
Regards,
Student Support Team.
Hi I am sandeep I am really interested in this course. How much is the full cost including everything like assessment and certificate etc. Thanks
Answer:
Dear Sandeep
Thank you very much for your query. The course fee is £10 and Exam(s) / assessment(s) is included in price. Those who successfully pass this course will be awarded a free e-certificate, and only need to pay £19 for your printed certificate.
Regards,
Student Support Team.
Dear Ann-Marie
Thank you very much for your query. You only need to pay £29 for assessment and certification when you submit your assignment.The offer ends today, so hurry up and get the discount as you will receive 24/7 access for 365 days.
Regards,
Student Support Team.
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content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility
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FAQs
Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.
CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.
A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.
An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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We have partnered with DivideBuy to offer interest-free credit (0% APR) on course purchases over £50.
Monthly instalments can be spread over 3, 6, 9 or 12 months.
Amount
Period
Total
Interested?
Select DivideBuy at checkout
The cost of the first instalment is indicative as you may be required to pay a deposit.
This will be deducted from your total amount to pay.
Credit subject to status. UK orders only.