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Non-Clinical Front Of House & Admin

Update on 2023 | CPD Certified | Free Digital Certificate | Free Exam | Lifetime Access

Course Line On Demand


£12 inc VAT
Study method
Online, On Demand What's this?
0.9 hours · Self-paced
No formal qualification
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Welcome to Non-Clinical Front Of House & Admin, a comprehensive and engaging course designed to provide you with in-depth knowledge and practical skills in House & Admin. Throughout this course, we will explore various aspects of House & Admin and delve into its fundamental concepts, advanced techniques, and real-world applications.

Our primary objective in Non-Clinical Front Of House & Admin is to equip you with a solid foundation in House & Admin. Whether you are a beginner or an experienced professional looking to expand your expertise, this course will cater to your needs and help you achieve your learning goals.

During our journey together, you will have the opportunity to:

  • Gain a thorough understanding of the core principles and theories that underpin House & Admin.
  • Acquire practical skills through hands-on exercises, projects, and real-world examples.
  • Explore cutting-edge advancements and emerging trends in the field of House & Admin.
  • Prepare for future opportunities, such as further education, career advancement, or entrepreneurship, in the field of House & Admin.
  • Reflect on your learning journey, celebrate your achievements, and gain the confidence to excel in House & Admin.

By the end of Non-Clinical Front Of House & Admin, you will have gained a comprehensive understanding of House & Admin and developed the skills necessary to succeed in this dynamic field. Whether you choose to pursue further education, enter the job market, or embark on entrepreneurial ventures, this course will lay a strong foundation for your future endeavours.

We are excited to have you join us on this educational journey, and we look forward to helping you unlock your full potential in Non-Clinical Front Of House & Admin. Let's get started!

Why should you choose Course Line?

When it comes to quality education and professional development, Course Line stands out as one of the most prestigious learning providers. As a certified institution by UKRLP & CPD Group, we have a proven track record of excellence, having successfully taught over 20,000+ students and counting.


Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.


0h 54m

Course media


Welcome to the course outline for Non-Clinical Front Of House & Admin. In this comprehensive learning journey, we will explore the depths of House & Admin, delving into its core principles, practical examples, and advanced techniques. Through a series of engaging lectures and exercises, you will gain the knowledge and skills necessary to excel in the field of Non-Clinical Front Of House & Admin.

*****Non-Clinical Front Of House & Admin Course Syllabus*****

Lecture 1: Introduction to Non-Clinical Front of House & Admin

  • Lesson 1 - Understanding the Role of Non-Clinical Staff

Lecture 2: Communication and Customer Service Skills

  • Lesson 2 - Effective Communication Strategies
  • Lesson 3 - Customer Service Excellence

Lecture 3: Appointment Scheduling and Management

  • Lesson 4 - Appointment Scheduling Procedures
  • Lesson 5 - Efficient Queue Management

Lecture 4: Medical Records and Documentation

  • Lesson 6 - Handling Patient Information
  • Lesson 7 - Record Keeping and Data Entry

Lecture 5: Insurance and Billing Procedures

  • Lesson 8 - Understanding Health Insurance
  • Lesson 9 - Billing and Payment Processing

Lecture 6: Managing Administrative Tasks

  • Lesson 10 - Office Supply Management
  • Lesson 11 - Time Management and Prioritization

Lecture 7: Interacting with Medical Professionals

  • Lesson 12 - Collaborating with Clinical Staff

Lecture 8: Crisis Management and Emergency Protocols

  • Lesson 13 - Handling Emergencies at the Front Desk

Lecture 9: Professionalism and Ethics

  • Lesson 14 - Maintaining Professionalism
  • Lesson 15 - Ethical Considerations

Lecture 10: Career Development and Growth

  • Lesson 16 - Advancing in Non-Clinical Healthcare Roles

Assessment Process

Upon completing the Non-Clinical Front Of House & Admin course, you will be required to undertake a multiple-choice evaluation in order to gauge your understanding of the material covered.

If you do not achieve the minimum passing score, you will have the opportunity to retake the assessment without incurring any additional cost.


After successfully completing this Non-Clinical Front Of House & Admin course, you will get an instant Free digital certificate.

Who is this course for?

Non-Clinical Front Of House & Admin is designed to cater to a wide range of individuals who are eager to enhance their knowledge and skills in House & Admin.

This course is suitable for:

  1. Beginners in House & Admin
  2. Professionals
  3. Students
  4. Career changers

No matter your background or level of experience, Non-Clinical Front Of House & Admin offers a comprehensive learning experience that caters to your specific needs. Join us on this educational journey and unlock your potential in House & Admin today!


Requirements for the Non-Clinical Front Of House & Admin course:

  • No Prior Knowledge Required
  • Basic Computer Skills.
  • Internet access.
  • Familiarity with English

Career path

Completing Non-Clinical Front Of House & Admin course can open exciting career opportunities in various fields related to House & Admin. Here are three potential career paths you can pursue after completing Non-Clinical Front Of House & Admin:

  • House & Admin Specialist
  • House & Admin Researcher
  • House & Admin Educator

Questions and answers

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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.