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Negotiation Skills Training

In-house team training for your organisation. Learn to achieve favourable outcomes and build strong, lasting agreements.

Provided by Mark Baglow Training Limited

Summary

Price
Enquire to get more info on pricing
Study method
Onsite
Duration
1 day · Part-time or full-time
Qualification
No formal qualification
Certificates
  • Certificate of Completion - Free
Additional info
  • Tutor is available to students

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Overview

Whether you’re negotiating with clients, suppliers, or colleagues, knowing how to communicate value, manage objections, and influence outcomes can make a huge difference.

​This negotiation skills course provides a structured approach to planning, executing, and closing successful negotiations, helping you secure better results while keeping discussions professional and productive.

Our practical one-day Negotiation Skills Workshop equips participants with proven strategies and techniques to confidently navigate negotiations, reach mutually beneficial agreements, and build stronger relationships.

This course is in-house team training for your organisation. Contact us today to learn more and arrange your course.

Certificates

Certificate of Completion

Digital certificate - Included

Description

The Principles of Effective Negotiation – Understanding the Process
  • The key stages of negotiation and how to prepare effectively.

  • Win-win vs. win-lose negotiations - knowing when to compromise and when to stand firm.

  • Identifying common negotiation mistakes and how to avoid them.

Building Confidence & Control in Negotiations – Staying in Charge
  • How to project confidence and authority in negotiation settings.

  • Strategies to manage nerves and stay composed under pressure.

  • Recognising and countering manipulative tactics used by the other side.

Communicating Value & Persuasion Techniques – How to Use and Counter Them
  • How to clearly communicate your position while keeping the other party engaged.

  • The psychology of persuasion - framing offers to be more appealing.

  • Using body language and tone of voice to reinforce your message.

Handling Objections & Difficult Situations – Staying Persuasive Under Pressure
  • How to respond effectively to pushback and difficult questions.

  • Strategies for defusing conflict and turning objections into opportunities.

  • When to hold your position, when to compromise, and when to walk away.

Closing the Deal & Reaching an Agreement – Securing the Best Outcome
  • How to seal the deal with confidence and get agreements in writing.

  • Techniques for ensuring both sides feel satisfied with the outcome.

  • How to build long-term relationships through ethical, value-based negotiation.

Who is this course for?

  • Professionals who regularly negotiate contracts, deals, or agreements.

  • Managers and leaders who need to negotiate resources, budgets, or priorities.

  • Sales and procurement professionals who need to negotiate prices and terms.

  • Project managers who need to negotiate timelines, scope, and deliverables.

  • Anyone seeking to develop their negotiation skills for greater success in their professional and personal life.

Requirements

No requirements.

Career path

This Negotiation Skills Training Course will empower your team to:

​Understand the negotiation process and prepare for success.

  • Communicate value clearly and build persuasive arguments.

  • Handle objections and difficult situations with confidence.

  • Negotiate win-win outcomes while maintaining positive relationships.

  • Develop long-term negotiation strategies for continued success.

Questions and answers

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Provider

Mark Baglow Training Limited

I’m Mark Baglow - the founder and lead trainer of Mark Baglow Training. I'm an experienced trainer with a passion for helping professionals build confidence, improve communication, and lead effectively. With a background in corporate training and education, I bring a practical, results-driven approach to developing managers and teams.

I am a strong believer that training is one of the most valuable investments that an organisation can make. That’s why I work with you to ensure that the training I deliver fits your needs to help upskill your teams and retain top talent.

I am a PGCE-qualified educator and I am DISC-certified, giving me a strong foundation in both instructional design and behavioural analysis. This allows me to tailor training to different learning styles and personality types, ensuring sessions are engaging, interactive, and impactful.

I specialise in leadership, management, project management, Microsoft 365 and other business skills such as communication and time management. I work with organisations across the UK and internationally. My training is designed to be practical and immediately applicable, whether you’re a new manager navigating leadership challenges, a business owner scaling your team, or an organisation looking to give your employees new skills.

With experience across industries including education, technology, financial services and the public sector, I understand the diverse challenges professionals face. My goal is to equip people with the tools, strategies, and confidence to perform at their best - while reducing stress and improving work-life balance.

I offer both online and in-house training, adapting sessions to suit organisations of all sizes.

View Mark Baglow Training Limited profile

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