NCFE Level 3 Certificate in Principles of Customer Service
UK Versity Online.
Awarded by NCFE | Regulated by Ofqual | PASS Grade Only | Comprehensive Study Material Provided
- New course!
- Online
- 4 months · Self-paced
- Regulated qualification
- Exam(s) included
- Tutor support
...11 – Understand How to Manage Incidents and Collaborate with Other Departments in a Contact Centre Unit 12 – Understand How to Use Social Media Tools and Channels This qualification is internally assessed and externally moderated. Learners build a portfolio of evidence demonstrating
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