Skip to content
Play overlay
Preview this course

Mastering Telesales: An Executive Course

CPD approved | Free Certificate from Reed | Lifetime Access | Instance Access | 10 CPD Points


Online Training Academy

Summary

Price
£12 inc VAT
Study method
Online, On Demand What's this?
Duration
2.3 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
Certificates
  • Digital certificate - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

3 students purchased this course

Add to basket or enquire

Overview

Mastering Telesales: An Executive course equips individuals with the essential skills and strategies to thrive in the competitive world of sales. In today's digital age, where remote communication is paramount, mastering telesales is indispensable. The Mastering Telesales: An Executive course, spanning modules such as Telesales Fundamentals, Generating Leads and Prospects, and Executing the Sales Call, provides comprehensive training crucial for success in telesales.

With the increasing reliance on remote interactions, proficiency in telesales has become a sought-after skill in the job market, particularly in the UK where numerous opportunities abound. According to recent statistics, job opportunities in the telesales sector have seen a steady rise of 6% annually, reflecting the growing demand for skilled professionals.

Upon mastering telesales, individuals can expect lucrative job prospects with salaries ranging from £20,000 to £35,000 per annum, depending on experience and expertise. Moreover, the advantages of this Mastering Telesales: An Executive course extend beyond employment prospects, offering individuals the ability to excel in a dynamic and evolving sector where effective communication and strategic sales techniques are paramount.

Key Features:

This Mastering Telesales: An Executive Course Includes:

  • This Mastering Telesales: An Executive Course is CPD Certified.
  • Free Certificate from Reed
  • Developed by Specialist
  • Lifetime Access

Certificates

Digital certificate

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

1
section
12
lectures
2h 16m
total
    • 1: Module 1: Telesales Fundamentals Preview 13:16
    • 2: Module 2: Generating Leads and Prospects 14:48
    • 3: Module 3: Techniques and Strategies in Sales 18:02
    • 4: Module 4: Preparing for Successful Calls 08:05
    • 5: Module 5: Responding Effectively to Calls 10:35
    • 6: Module 6: Executing the Sales Call 10:55
    • 7: Module 7: Handling Challenging Situations 11:14
    • 8: Module 8: Concluding the Sales Call 08:54
    • 9: Module 9: Etiquette in Telephone Communication 23:15
    • 10: Module 10: Performance Management and Sales Metrics 14:03
    • 11: CPD Certificate - Free 01:00 PDF
    • 12: Leave A Review 01:00 PDF

Course media

Description

Course Curriculum

Mastering Telesales: An Executive Course

  • Module 01: Telesales Fundamentals
  • Module 02: Generating Leads and Prospects
  • Module 03: Techniques and Strategies in Sales
  • Module 04: Preparing for Successful Calls
  • Module 05: Responding Effectively to Calls
  • Module 06: Executing the Sales Call
  • Module 07: Handling Challenging Situations
  • Module 08: Concluding the Sales Call
  • Module 09: Etiquette in Telephone Communication
  • Module 10: Performance Management and Sales Metrics

Learning Outcomes:

Mastering Telesales: An Executive Course

  • Master Telesales Fundamentals, mastering the core principles of telephonic selling.
  • Develop expertise in Generating Leads and Prospects for effective sales outreach.
  • Acquire advanced Techniques and Strategies in Sales for persuasive communication.
  • Prepare for Successful Calls with meticulous planning and strategic considerations.
  • Respond Effectively to Calls, enhancing your ability to address client needs.
  • Execute Sales Calls with precision, converting opportunities into successful transactions.

Who is this course for?

This Mastering Telesales: An Executive course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Mastering Telesales: An Executive. Moreover, this course is ideal for:

  • Sales executives seeking mastery in advanced telesales techniques.
  • Business development professionals aiming to refine their telephonic communication skills.
  • Marketing professionals interested in optimizing lead generation through telephonic channels.
  • Entrepreneurs and business owners looking to enhance their sales and communication strategies.
  • Individuals aspiring to excel in telesales roles within diverse industries.

Requirements

There are no requirements needed to enrol into this Mastering Telesales: An Executive course. We welcome individuals from all backgrounds and levels of experience to enrol into this Mastering Telesales: An Executive course.

Career path

After finishing this Mastering Telesales: An Executive course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Mastering Telesales: An Executive are:

  • Telesales Manager
  • Business Development Executive
  • Inside Sales Representative
  • Account Executive
  • Telecommunications Sales Specialist
  • Customer Relationship Manager

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.

Reviews

Currently there are no reviews for this course. Be the first to leave a review.

FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.