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Leadership & Management

CPD Accredited: 6 CPD Points | PDF Certificate | Instant course access | Endorsed by James Reed, CEO and Chairman, Reed

Reed Learning


£30 inc VAT
Study method
Online, On Demand What's this?
4.2 hours
No formal qualification
6 CPD hours / points
  • Reed courses certificate of completion - Free
  • CPD accredited Leadership & Management Certificate and Transcript - £25

4,884 students purchased this course

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Looking to step up in your management career? Recently been promoted to a leadership & management role? Finding it hard to get the most out of your team? With our CPD accredited leadership & management course, worth 6 CPD points, we’ve got you covered…

Packed with 17 videos, 7 PDFs, 14 interactive quizzes, and 11 downloadable worksheets, this video based leadership and management course will equip you with what it takes to be a successful leader and manager in today’s business landscape.

Effective leadership and management is at the heart of every single organisation. Not only is it the key to happy employees, great leadership and management is also crucial to ensuring the business is operating at peak performance.

This leadership and management course includes a whole host of practical tips and advice from real life leaders - including our CEO, James Reed - and covers a broad range of leadership & management topics, from “Building high performing teams” to “Navigating difficult conversations and workplace conflict.”

By taking this leadership and management course, you’ll be able to develop your leadership and management skills to become the best leader and manager you can be.

You can also study this leadership and management course flexibly, at your own pace, and entirely online. And, once completed, you’ll automatically receive a free leadership and management certificate of completion.

What’s more, you’ll benefit from unlimited access to the leadership & management course content, enabling you to revisit a wide range of leadership & management learning materials even after you’ve finished studying.


6 CPD hours / points
Accredited by The CPD Group


4h 10m

Course media


With expert leadership & management guidance and a combination of easy to digest eLearning materials - such as videos, PDFs, quizzes, and worksheets - this leadership & management course will enable you to develop your leadership style, become a master of management communication, and unlock your team’s full potential.

This leadership & management course covers:

1. Stepping up to management: what you need to know

  • What is leadership & management?
  • QUIZ: Test your leadership & management understanding

2. Leadership styles: tailoring your approach to maximise impact

  • Four style of leadership (and when and how to use them)
  • QUIZ: Which leadership style would be most appropriate?

3. Mastering management communication

  • The importance of effective communication in management
  • How to become a better listener and manager
  • Paying attention to your body language as a manager
  • Structuring written communication in management
  • QUIZ: What do you know about leadership & management communication?
  • RESOURCE: Management communication styles questionnaire

4. Building and managing high performing teams: unlocking potential for success

  • Navigating and nurturing the stages of team development as a manager
  • QUIZ: As a manager, do you understand the four stages of team development?
  • How to maximise team performance in a leadership & management role
  • QUIZ: Test your management knowledge on maximising team performance
  • RESOURCE: Leadership and Management Team stage assessment

5. Motivating individuals to meet goals, grow, and develop

  • How to motivate people in a leadership & management role
  • QUIZ: Test your management understanding of how to motivate people
  • RESOURCE: Management questions to ask to understand employee motivations
  • How to optimise performance through smart goal setting as a manager

6. Navigating difficult conversations and workplace conflict in management

  • How to become a master of conflict resolution in management
  • QUIZ: What do you know about conflict resolution as a manager?
  • 10 crucial management rules for dealing with difficult conversations at work
  • RESOURCE: Management exercise on giving feedback and handling difficult conversations
  • Handling discipline and grievances in management
  • RESOURCE: Management exercise on handling disciplinary scenarios

7. Management problem solving techniques

  • Management tools for organisational change
  • QUIZ: Test your management knowledge on organisational change
  • Solving customer problems in management (an introduction to design thinking)
  • QUIZ: What do you know about solving customer problems?
  • Process change management for efficiency (and project management approaches you could take)
  • QUIZ: Test your knowledge on process change management for efficiency

8. Leading yourself and your team through change in a leadership & management role

  • Leading yourself through change in a leadership & management role
  • RESOURCE: Management exercises for leading yourself through change
  • QUIZ: What have you learnt as a manager about leading yourself through change?
  • Creating the management foundations for team change
  • RESOURCE: Exercises for creating the management foundations for change
  • Performance and recovery through change in a leadership & management role
  • RESOURCE: Management exercises for performance and recovery
  • QUIZ: What have you learnt as a manager about performance and recovery through change?

9. Management of wellbeing in the workplace: supporting your team’s wellbeing and performance

  • Introduction to management of workplace wellbeing
  • RESOURCE: Team wellbeing assessment for managers
  • 10 practical management steps to encourage team wellbeing
  • RESOURCE: Self-care bingo
  • Management of mindfulness for mindset in the workplace
  • RESOURCE: Management exercises for mindfulness in the workplace
  • QUIZ: Test your management knowledge on workplace wellbeing

10. Leadership & management bonus lecture: Reflections on Leadership with James Reed

  • Reflections on leadership & management with James Reed

With a number of exclusive leadership & management downloadable resources, alongside comprehensive content delivered in a range of mediums, this leadership & management course will provide you with vital tips and advice to help you along your leadership & management journey.

Who is this course for?

This leadership & management course is ideal for people looking to progress their career into a management role, for those who have recently become managers or leaders, as well as experienced managers and leaders looking to further develop their skills and knowledge.


There are no requirements to start studying this leadership & management course.

Career path

This course will enable you to gain a whole host of leadership & management skills, allowing you to stand out to employers in a range of industries.

Typical job titles people taking this leadership & management course may have or may be aspiring towards include:

  • Team Leader
  • Assistant Manager
  • Manager
  • Head of
  • Lead
  • Principal
  • Executive


Reed courses certificate of completion

Digital certificate - Included

Will be downloadable when all lectures have been completed

CPD accredited Leadership & Management Certificate and Transcript

Digital certificate - £25


Course rating


What does study method mean?

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.