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ITIL® Intermediate SO Certification Training cover image

ITIL® Intermediate SO Certification Training
Fortray Global Services LTD

Earn up-to 40K

Summary

Price
£1,499.99 inc VAT
Or £125.00/mo. for 12 months...
Study method
Online + live classes
Course format
Video
Duration
3 months · Part-time
Qualification
No formal qualification
Certificates
  • Certificate of completion - Free

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Overview

This ITILĀ® Intermediate Service Operation (SO) training course is one of the key qualifications within ITIL Service Lifecycle training and proves your ability to enable responsive, stable, and repeatable IT service delivery. The ITIL framework sets internationally recognized benchmarks for IT professionals.

Professionals involved in the management of IT service operations will benefit from the ITIL Intermediate SO certification. This SO training course focuses on IT governance, risks, budgets, and strategic assets. You will gain service operation expertise during the strategy, design, and transition phases as you get prepared for the ITIL SO exam.

Certificates

Certificate of completion

Digital certificate - Included

Description

Course Curriculum
Eligibility
The target group for the ITIL Intermediate SO Certificate includes, but is not limited to, Chief Information Officers (CIOs), Chief Technology Officers (CTOs), IT managers and supervisory staff, team leaders, service designers, IT architects, IT planners, IT consultants, IT audit managers, and IT security managers.
Pre-requisites
To be eligible for taking the ITIL Intermediate SO examination, the candidate should take the training with an accredited training organization. Basic IT literacy and approximately two years of IT experience are highly desirable. Applicants should hold the ITIL Foundation Certificate in IT Service Management (or other appropriate earlier ITIL and bridge qualifications). Candidates should complete at least 21 hours of personal study by reviewing the syllabus and the ITIL Service Operation publication in preparation for the examination (specifically Chapter 2: Service Management as a Practice).
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Course Content
ITIL Intermediate SO
Learning Unit 00 - Introductory Lesson34:24
0.1 ITIL 2011 Lifecycle Module Service Operation01:12
0.2 Agenda01:03
0.3 Objective00:22
0.4 ITILĀ® 2011 Introduction00:54
0.5 ITILĀ® 2011 Intermediate00:44
0.6 ITIL - Qualification Criteria01:53
0.7 Definition Of Service Lifecycle00:48
0.8 Definition Of Service Capability00:44
0.9 Difference between Lifecycle And Capability Modules00:35
0.10 Managing Across The Lifecycle00:43
0.11 Accreditation Institute00:05

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: IT
Related searches: ITIL courses, Online courses

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