Flexible, interest-free, part payment options available.
- Exam(s) / assessment(s) is included in price
Flexible, interest-free, part payment options available.
Study using the ITIL® Intermediate Service Transition package and be able to demonstrate your ability to deliver a smooth transition between IT service delivery models and have the certification to prove it with this using the ITIL® framework.
ITIL® is an acronym for Information Technology Infrastructure Library and it is seen as the best practice approach for IT service management in the industry. ITIL® is recognised worldwide and has been adopted by both individuals and organisations as the standard they set for any service management.
The ITIL Service Transition qualification focuses on the service transition elements of the ITIL framework. IT will introduce students to the concepts behind service offerings, how to transition between the old and new models and how the service transition elements fit into the wider ITIL framework.
Course Duration
The ITIL Managing Across the Lifecycle qualification has a duration of 6 hours, however we give you 12 month’s access to the course content meaning you can complete it at your own pace.
Exam
The course is for Chief Information Officers, Chief Technology Officers, Chief Operation Officers, IT Operations and Service Managers and Change Control Managers who are tasked to implement a new service delivery model for their organisation or provide hands-on resources for the new framework.
To take the ITIL Service Transition exam, you must have passed the ITIL® Foundation Examination. There are no prerequisites to take the course but we recommend you have a good knowledge of service management and have taken the ITIL® Foundation course.
Once the ITIL Service Transition exam has been passed you will be able to undertake roles such as:
• Change Manager
• Project Support
• Service Manager
• IT Operations Managers
The course counts as three of the necessary 17 credits required to move onto the Managing Across the Lifecycle course which leads to the title of “ITIL® Expert”.
These roles usually come with an a
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