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IT security: IT Support Technician - Level 5 Diploma ( CPD Certified) cover image

IT security: IT Support Technician - Level 5 Diploma ( CPD Certified)
UK Professional Development Academy LTD

ITT, Level 5 in IT User for Office | 100% Success Rate | *Free Microsoft Complete Package*

Summary

Price
£15 inc VAT
Study method
Online, On Demand 
Course format
11 PDFs and 20 Quizzes
Duration
8.2 hours · Self-paced
Qualification
No formal qualification
CPD
120 CPD hours / points
CPD What's this?
Certificates
  • Reed Courses Certificate of Completion - Free
  • IT Support Technicians - £42
  • IT Support Technicians - £74
Assessment details
  • Quiz Based Assessment (included in price)
Additional info
  • Tutor is available to students
317 students purchased this course

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Overview

IT Security - Level 5 IT Support Technician

IT Support: Service helpdesk and technical support

IT Support Technician, Level 5 in IT Support User for Office, IT Support Level 5, CPD Certifdied IT support, This Level 5 in IT Support comes with easy-to-understand e-learning study material.

IT Support Technician is a diverse field with a specific skill set. IT Support professionals are rare, as they must be good at networking, programming, and security. People and businesses are at risk of being targeted daily by criminal entities. IT Support Technicians will do anything to steal your information.

For an IT Support Technician expert with superb talent, skills, and career opportunities, it is wide open. From Government offices to software companies to financial institutions, the demand for IT Support Technician experts is skyrocketing. As a result, IT Support Technician specialists are working tirelessly to keep people and businesses safe.

IT Support Technician fundamentals are still essential to any IT career. The ability to provide an in-depth analysis of current IT and IT Support threats is a crucial skill IT Support Technician specialists should possess. The IT Support course emphasizes the importance of effective customer service in the IT support role.

IT support in providing technical assistance and resolving issues faced by computer users within an organization. It highlights the importance of IT support in maintaining smooth operations and productivity. IT support professionals need strong problem-solving skills. This IT support Course introduces various problem-solving methodologies and techniques, emphasizing the importance of logical thinking, IT support troubleshooting steps, and systematic approaches.

Learn how to create a business-wide IT Support Technician policy, minimise the threat posed by malware, and confidently work with the most critical cyber security tool. This IT Support Technician course will give you a strong foundation and the skills and qualifications needed for a successful career in the IT Support Sector.

This IT Support course serves as a solid foundation for individuals interested in pursuing careers as help desk technicians, technical support specialists, or IT support analysts in various industries.

This IT Support Technician course is specifically designed for those individuals who are just starting out in the field of IT or those who already work in the IT sector looking to upgrade their existing skills. Upon successfully completing this IT Support Technician course, you will have an opportunity to be placed in an IT technician role in any organisation.

So what are you waiting for?

Enrol in this IT Support Technician course today and start learning instantly!

  • IT Support Technician / Helpdesk Support: ~£20,000 – £30,000 per year

  • Network Support Technician: ~£22,000 – £32,000 per year

  • IT Service Desk Analyst: ~£21,000 – £30,000 per year

  • Junior Systems Administrator: ~£25,000 – £35,000 per year

  • IT Support Specialist: ~£24,000 – £36,000 per year

Certificates

Assessment details

Quiz Based Assessment

Included in course price

CPD

120 CPD hours / points
Accredited by Step Ahead CPD Qualifications

Curriculum

This course contains

Format: 11 PDFs and 20 Quizzes

Duration: 8h and 13m

    • 1: Module 1 - Supply Chain Management 31:00
    • 2: Mock Test Module 1 01:00
    • 3: Final Test Module 1 01:00
    • 4: Module 2 - Human Resource Management 55:00
    • 5: Mock Test Module 2 01:00
    • 6: Final Test Module 2 02:00
    • 7: Module 3 - Cyber Security 34:00
    • 8: Mock Test Module 3 01:00
    • 9: Final Test Module 3 02:00
    • 10: Module 4 - Time Management 45:00
    • 11: Mock Test Module 4 01:00
    • 12: Final Test Module 4 03:00
    • 13: Module 5 - Talent Management 24:00
    • 14: Mock Test Module 5 01:00
    • 15: Final Test Module 5 01:00
    • 16: Module 6 - Stress Management 34:00
    • 17: Mock Test Module 6 01:00
    • 18: Final Test Module 6 02:00
    • 19: Module 7 - Risk Assessment and Management 34:00
    • 20: Mock Test Module 7 01:00
    • 21: Final Test Module 7 02:00
    • 22: Module 8 - Project Management 41:00
    • 23: Mock Test Module 8 01:00
    • 24: Final Test Module 8 05:00
    • 25: Module 9 - Performance Management 37:00
    • 26: Mock Test Module 9 01:00
    • 27: Final Test Module 9 03:00
    • 28: Module 10 - Negotiation Skills 2:04:00
    • 29: Mock Test Module 10 01:00
    • 30: Final Test Module 10 02:00
    • 31: Get certificate from UK Professional Development Academy 01:00

Description

ITT/ IT Security

Service helpdesk and technical support:

IT Support Technician

The IT Support course is designed to provide individuals with the fundamental knowledge and skills required to pursue a career in the field of information technology IT support. The IT Support course aims to equip students with a comprehensive understanding of hardware and software troubleshooting, network concepts, customer service skills, and problem-solving techniques.

IT Support- Course Outline

This IT Support Technician course is available in several modules, each concluding with an online assessment to verify your learning. This IT Support Technician course is comprised of 12 modules given below:

IT support - Mandatory Modules

The IT Support Technician course is based on 120 CPD points. Therefore, the Learner must complete the modules given below.

  • Module 1: Cyber Security
  • Module 2: Microsoft Outlook
  • Module 3: Microsoft Word
  • Module 4: Microsoft Excel
  • Module 5: Microsoft PPT
  • Module 6: Access
  • Module 7: Info Path
  • Module 8: One note
  • Module 9: Publisher
  • Module 10: Share Point
  • Module 11: Vision
  • Module 12: Window Installation

IT Support - Certificate

Upon successfully passing the IT Support course (s) / Final Test, the learner must pay for the CPD Certificate of Completion in PDF format or Hard Copy.

CPD Certificate of Completion (PDF format) = £42

CPD Certificate of Completion (Hardcopy) = £65 + postage charges £9 = £74

CPD Certificate of Completion (Hardcopy) = £65 + postage charges International 14 = £79.

Who is this course for?

IT support

This IT Support Technician course is good for anyone looking to learn more about IT Support Technician and fraud prevention. Major employers for IT Support Technician specialists include technology companies and Internet-based businesses, the e-commerce sector, banks and financial institutions, and many more. This IT Support course could make getting a job much easier and help you earn much more.

IT Support course available that doesn't have any requirements to enter. Anyone can take the IT Support course, and it could lead to your dream job in IT Sector.

Requirements

IT Support

There are no precise requirements for an IT Support Certificate as no prior knowledge and experience of IT Support is required.

Students seeking to enrol for this IT Support Technician course should meet the following requirements;

  • Be aged 16 years or above
  • Solid knowledge of the English Language

Career path

IT Support Technicians

  • IT Support Technician: ~ £24,000 to £35,000 per year
  • Assistant Information Technology Support: ~ £20,000 to £28,000 per year
  • Information Technology Technician: ~ £23,000 to £34,000 per year
  • Information Technology Assistant: ~ £19,000 to £26,000 per year

Questions and answers

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Reviews

4.1
Course rating
88%
Service
76%
Content
84%
Value

Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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Similar subjects: IT security, IT support, Cyber Security, IT
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