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IT Support Specialist Job Ready Programme

Flash Sale! (was 4599) | Job Market Analysis | Consultations, 1-on-1 Mentorship & Onboarding Support


Janets

Summary

Price
£3,499 inc VAT
Or £291.58/mo. for 12 months...
Study method
Online
Course format What's this?
Video
Duration
6 months · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
200 CPD hours / points
Certificates
  • CPD Accredited Hard Copy Certificate - Free
  • CPD Accredited PDF Certificate - Free
  • Enrolment Letter - Free
  • Student ID Card - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

14 students purchased this course

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Overview

The demand for IT Support Specialists in the UK is growing rapidly as businesses increasingly rely on technology to drive their operations. With the rise of remote working and digital transformation, skilled IT support professionals are essential to maintain systems, troubleshoot issues, and ensure a seamless user experience. The average salary for IT Support Specialists ranges from £25,000 to £45,000, depending on experience and the complexity of the support provided.

As an IT Support Specialist, you will be responsible for a variety of tasks, including installing hardware and software, managing networks, and providing technical support to users. Your role is crucial in ensuring that technology runs smoothly, thereby enhancing productivity and efficiency across the organisation.

This course covers a comprehensive range of topics, from foundational IT skills to advanced troubleshooting and security measures. You will learn how to build and maintain computer systems, manage networks, and respond effectively to security incidents.

Take the first step towards a rewarding career in IT support—enrol in this course today and equip yourself with the skills necessary for success in the tech industry.

Job Ready Programme Course Breakdown

This program covers a wide range of courses, here’s a list for you!

  • Course 01: IT Support Technician
  • Course 02: IT Administration and Networking
  • Course 03: Computer Maintenance Specialist Training
  • Course 04: Information Technology and Networking
  • Course 05: Certificate in Computer Operating System and Troubleshooting
  • Course 06: CompTIA A+ (220-1001)
  • Course 07: CompTIA A+ (220-1002)
  • Course 08: Building Your Own Computer
  • Course 09: Internet and Computing - Tools & Networking Guide
  • Course 10: Linux Basics
  • Course 11: Mastering SQL Programming
  • Course 12: Python Programming: Beginner To Expert
  • Course 13: CompTIA Network+ Certification
  • Course 14: CompTIA Security+ Certification
  • Course 15: Cloud Computing / CompTIA Cloud+ (CV0-002)
  • Course 16: Cyber Security Awareness Training
  • Course 17: Digital Risk Protection Training
  • Course 18: Web Application Penetration Testing Course
  • Course 19: Diploma in IT Security (Malware)
  • Course 20: Cyber Security Incident Handling and Incident Response

Disclaimer:

Janets may share learner information with affiliate partner agencies to facilitate job opportunities as part of the job ready process. For detailed information and full terms & conditions, please download the programme guide from the resources section. If you have any questions, feel free to ask in the Question & Answer section.

Job Ready Programme At A Glance

Our Job Ready Programme is designed to ensure your success. Here’s how it works:

  1. Enroll in the Programme – Gain access to 20 comprehensive career path courses.
  2. Complete at Your Own Pace – Enjoy Lifetime access to all course materials, allowing you to learn and get certified at your own pace.
  3. Mock and Final Interviews – We’ll prepare you for the real deal with practice interviews.
  4. Score 95%+ – Achieve this score to successfully complete the program.
  5. Job Interview Ready – We’ll arrange interviews with reputable UK companies to help you land your dream job.

Certificates

CPD Accredited Hard Copy Certificate

Hard copy certificate - Included

CPD Accredited PDF Certificate

Digital certificate - Included

Enrolment Letter

Digital certificate - Included

Student ID Card

Digital certificate - Included

CPD

200 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Learning Outcomes:

After completing this course, you will be able to:

  1. Understand the key responsibilities of an IT Support Specialist, including system installation, troubleshooting, and network management.
  2. Gain knowledge in computer hardware and software maintenance, ensuring optimal performance for users.
  3. Develop skills in various operating systems, enhancing your ability to support diverse IT environments.
  4. Master network management principles, preparing you to handle various network-related challenges effectively.
  5. Learn programming basics with Python and SQL to automate tasks and manage data efficiently.
  6. Acquire certification-level knowledge in CompTIA A+, Network+, and Security+, essential for IT support roles.
  7. Understand cybersecurity principles to protect systems and respond effectively to security incidents.
  8. Gain practical experience in building computers and managing digital risks to enhance technical proficiency.

What is Included in Job Ready Programme Package?

The Job Ready Programme offers a comprehensive range of services and support to ensure your success in landing a job. Here’s a detailed breakdown of what’s included:

  • Core Course Content: Gain full access to all career path courses that are part of the programme, giving you a solid foundation.
  • Certification: Receive free certificates upon course completion, including both PDF and hard copy formats for each course.
  • Job Market Analysis: Get insights into the latest trends and opportunities within the job market. We provide a detailed analysis to guide your job search strategy effectively.
  • Professional Counseling: Benefit from personalized advice to help define your career objectives, refine your professional path, and overcome any roadblocks along the way.
  • Job Readiness: We conduct an in-depth review of your course completion to ensure you are fully prepared to enter the workforce with confidence.
  • CV and Portfolio Enhancement: Receive professional assistance to enhance your CV and portfolio. We help identify new ways to highlight your skills, making you stand out in a competitive job market.
  • LinkedIn Optimisation: Receive a professional makeover for your LinkedIn profile, optimizing it to attract recruiters and industry professionals.
  • Resource Library: Access a wealth of supplementary materials, including e-books, industry reports, and video tutorials, to deepen your knowledge.
  • Expert Tutor Support: Receive ongoing support from subject matter experts, offering guidance and advanced learning assistance whenever you need it.
  • 24/7 Mentor Support: Benefit from 24/7 access to a dedicated mentor or support team, available for up to 3 months after completing the programme to assist with course follow-up and problem-solving.
  • 1-on-1 Mentorship: Benefit from personalised mentorship sessions with industry experts who can guide you through advanced learning and career challenges.
  • Live/Practical Projects: Work on live projects or internships, providing real-world experience to build your professional portfolio and improve your employability.
  • Access to Industry Tools: Enjoy temporary access to industry-standard paid tools or software (e.g., Grammarly Premium) to gain hands-on experience with essential tools in your field.
  • Mock Interviews with Feedback: Participate in three mock interviews, each with personalized feedback to enhance your interview skills and boost your confidence.
  • Application Assistance: Receive guidance on crafting compelling and customized job applications to improve your chances of securing interviews.
  • Interview Support: Get help with interview preparation, including scheduling, performance tips, and salary negotiation techniques. We ensure you are well-prepared for every stage of the interview process.
  • Onboarding Support: Once you secure a job, we assist you in navigating the onboarding process for a smooth and successful transition into your new role.
  • Continuous Career Development: Enjoy ongoing career advice and guidance with tools, resources, and opportunities for continuous growth and development.
  • Job Hurdle Guidance: Gain strategies for overcoming common workplace challenges, including work-life balance coaching, stress management techniques, and productivity tips.

Who is this course for?

The Job Ready Programme is ideal for:

  • Aspiring IT Support Specialists looking to establish a career in technology support.
  • Individuals interested in learning about computer systems, networking, and cybersecurity.
  • Beginners in IT seeking structured training to build their foundational skills.
  • Professionals aiming to upskill and gain certifications in IT support and administration.
  • Anyone passionate about technology and looking to provide technical support to users.

Requirements

There are no formal entry requirements for this programme. Any UK resident over the age of 18 can enroll, but you must have basic English language skills, computer literacy, and a valid UK work permit.

Career path

After successfully completing this Job Ready Programme, you can explore these career pathways:

  • IT Support Specialist (£25,000 to £45,000)
  • IT Technician (£22,000 to £38,000)
  • Network Administrator (£28,000 to £50,000)
  • Help Desk Analyst (£22,000 to £35,000)
  • Systems Administrator (£30,000 to £55,000)

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2025. All rights reserved.