ILM Level 5 Diploma In Leadership And Management

School of Business & Technology London

If you’re looking to step up from day-to-day supervision and take on broader responsibility, the ILM Level 5 Diploma in Leadership and Management offers the skills to make that transition. Designed for practising or aspiring middle managers, this course equips you to manage people and projects more effectively. You’ll refine your ability to think strategically, make well-informed decisions, and lead teams to deliver results. By strengthening essential leadership and management capabilities, the course prepares you to excel in roles that demand both operational expertise and a forward-looking approach.

Modules Covered

UNIT 1 – Managing Improvement
Learn how to identify, plan, and implement changes that enhance organisational performance.

UNIT 2 – Making a Financial Case
Develop the skills to build strong business cases using sound financial analysis.

UNIT 3 – Developing Critical Thinking
Enhance your ability to analyse issues, challenge assumptions, and make reasoned judgments.

UNIT 4 – Leading Innovation and Change
Understand how to inspire creativity and manage change effectively within your organisation.

UNIT 5 – Managing Individual Development
Equip yourself to assess, plan, and support the growth of individuals in your team.

UNIT 6 – Managing Stress and Conflict in the Organisation
Learn strategies to reduce workplace stress and resolve conflicts constructively.

UNIT 7 – Understanding the Organisational Environment
Gain insight into the internal and external factors that shape organisational operations.

UNIT 8 – Understanding Organisational Culture and Ethics
Explore how values, behaviours, and ethics influence workplace culture and decisions.

UNIT 9 – Managing Customer Relations
Learn how to maintain strong relationships and deliver a positive customer experience.

UNIT 10 – Managing for Efficiency and Effectiveness
Discover ways to streamline processes while maintaining high-quality outcomes.

UNIT 11 – Managing Projects in the Organisation
Build the skills to plan, execute, and evaluate successful projects.

UNIT 12 – Managing Resources
Understand how to allocate and use organisational resources effectively.

UNIT 13 – Managing Information
Learn to collect, store, and manage information to support decision-making.

UNIT 14 – Managing Recruitment
Gain knowledge of effective recruitment processes to attract the right talent.

UNIT 15 – Managing Work Analysis
Understand methods for evaluating job roles and workflows to improve efficiency.

UNIT 16 – Analysing and Interpreting Statistics to Inform Management Decisions
Learn to use statistical data to guide business and management decisions.

UNIT 17 – Understanding the Management of Facilities
Explore the principles of managing physical workplace environments.

UNIT 18 – Making Professional Presentations
Develop the skills to plan and deliver engaging, effective presentations.

UNIT 19 – Developing and Leading Teams to Achieve Organisational Goals and Objectives
Learn to build cohesive teams and lead them toward shared goals.

UNIT 20 – Assessing Your Own Leadership Capability and Performance
Evaluate your leadership style and identify opportunities for improvement.

UNIT 21 – Managing Own Continuing Professional Development (Certificate and Diploma only)
Plan and manage your ongoing professional growth.

UNIT 22 – Becoming an Effective Leader
Understand the qualities and skills needed to lead successfully.

UNIT 23 – Preparing to Apply Lean Production and Improvement Methodologies to Operational Problems in Service Delivery
Learn the foundations of lean thinking for service improvements.

UNIT 24 – Applying Lean Production and Improvement Methodologies to Operational Problems in Service Delivery (Certificate and Diploma only)
Put lean improvement methods into practice for better service delivery.

UNIT 25 – Improving and Maintaining the Organisation’s Environmental Performance
Discover strategies for sustainable, environmentally responsible operations.

UNIT 26 – Managing Remote Workers
Understand the challenges and best practices of leading distributed teams.

UNIT 27 – Partnership Working
Learn how to build and manage successful collaborations with partners.

UNIT 28 – Understanding Governance of Organisations
Gain insight into governance structures and their role in organisational success.

UNIT 29 – Knowledge and Information Management
Develop methods for capturing, sharing, and using organisational knowledge.

UNIT 30 – Improving Own Leadership Performance Through Action Learning (Diploma only)
Apply reflective learning techniques to enhance your leadership.

UNIT 31 – Managing Mental Health in the Workplace
Learn to promote mental well-being and support staff effectively.

UNIT 32 – Understanding the Skills, Principles and Practice of Effective Coaching and Mentoring within an Organisational Context
Explore the approaches and benefits of coaching and mentoring at work.

Why Choose ILM?

• Proven Outcomes: Over 70,000 learnerstake ILM qualifications each year—and 93% of employers report that their managers improved as a result.
• Exclusive Membership: Gain a minimum of 12 months' membershipto the Institute of Leadership & Management, with access to a rich library of leadership resources and development tools.
• Digital Credentials: Showcase your achievements and skills with ILM Digital Credentials, which are verifiable, shareable, and recognised globally.

Key Highlights

1. Accredited by Ofqualand awarded by the Institute of Leadership & Management (ILM).
2. Recognised Level 5 qualification, aligned with leadership standards.
3. Flexible studyoptions: fully online or blended learning via the MyLearnDirect
4. Average completion time: 6 – 10 months, with a total support period of 12 months.
5. Unlimited tutor supportand a responsive support desk for academic and technical assistance.
6. Course fees are all-inclusive, covering registration, learning resources, and assessment costs.
7. Access to comprehensive ILM learning materialsand a minimum 12-month ILM membership.
8. Study at your own pace, with 24/7 portal accessfor maximum flexibility.
9. On completion, earn a globally recognised ILM digital credentialand join a network of over 70,000 ILM learners.

Learning Outcomes

1. Apply practical problem-solving and structured thinking to manage organisational challenges and contribute to operational direction.
2. Lead and support change initiatives that improve processes, boost performance, and align with organisational priorities.
3. Build the skills and confidence to lead teams effectively, foster collaboration, and influence across departments.
4. Use organisational data, performance measures, and stakeholder feedback to guide informed decision-making.
5. Manage people, projects, and resources efficiently to achieve measurable results and improve productivity.

This course is designed for practising or aspiring middle managers, department heads, project leads, and supervisors who want to enhance their leadership and management skills. With the flexibility to select from a broad range of modules, it’s ideal for those looking to strengthen their capabilities while continuing to progress in their current role. Whether you’re managing teams, projects, or operational areas, this qualification provides targeted, practical development to help you excel.

The ILM Level 6 Diploma in Leadership and Management course is designed for middle managers and leaders seeking to sharpen their strategic leadership capabilities, enabling them to deliver successful outcomes for their organisation.

To be eligible for this course, you must:

• Be 19 years of age or over.
• Have some work experience as a manager or a similar role
• Possess the ability to complete the Level 6 qualification.

Our friendly admissions advisors will provide the best advice, considering your needs and goals.

1. Ideal for professionals progressing into middle management roles such as Department Manager, Project Manager, Operations Supervisor, or Team Leader.
2. Provides a pathway to further study at Level 6 or equivalent leadership and management qualifications.