Hotel Management
Our top ranking level 3 Hotel Management program will motivate, inspire, train and equip the learner with transferable sustainable global principles they need to rise to the highest level of leadership positions in Hotel management.This Hotel Management Accredited course program is delivered across six unique modules. The end result is to develop skills, confidence, and industry-specific knowledge that will enable you to be a successful Hotel Management expert.
Our exclusive high impact Hotel Management Course Level 3 is unique, proactive, effective and efficient. It will inspire, educate, motivate and train learners with global best practice of Hotel Management principles they need to know. If you are looking for a course that will build your leadership capacity in the Hotel industry, and make you a highly sought after Hotel manager, then this Hotel Management Accredited certificate is the right course for you.
Course syllabus:
This Hotel Management Level 3 Course is divided into six modules:
Module 1 - Introduction to Hospitality & Hotel Management
This Hotel Management module covers the following Key topics:
- What is Hospitality?
- Characteristics of the Hospitality Industry
- Scope of the Hospitality Industry
- Career Prospects in Hospitality Industry
- Classification of Accommodation Establishment
- Hotels and Their Classifications
- Types of Accommodation
- Modes of Hotel Management
- Hotel Departments
- Organisation of Hotel Departments and their Functions
- Functions of Major Hotel Departments
- Plus more
Module 2 - Principles of Hotel Front Office Operations
This Hotel Management module covers the following Key topics:
- Managing Front Office Operations
- Front Office Functions
- Front-of-the-House Operations
- The Function of the Front Office Manager
- The Art of Supervising
- The Reservations Office
- Types of Reservation System
- Accepting or Denying Reservations
- Yield Management: Choosing the Most Profitable Reservations
- Basic Concepts of Yield Management
- Generating Reservation Reports
- Managing Reservations
- Front Office Accounting
- The Electronic Front Office (EFO)
- Plus more
Module 3 - Role of the Maintenance Departments in Hotels (Housekeeping, Engineering & Security Operations)
This Hotel Management module covers the following Key topics:
- Housekeeping, Engineering & Security
- Organisation of Housekeeping Department
- The Functions of the Housekeeping Department
- Management of Guest Amenities
- Importance of a Security Department
- Organisation of a Security Department
- In-House Security Departments versus Contracted
- Employee Training in Fire Safety
- Developing the Emergency Communication Plan
- Plus more
Module 4 - Hotel Food and Beverage Management
This Hotel Management module covers the following Key topics:
- Managing Food and Beverage Operations
- Food and Beverage Operations
- Assessment of Market and Consumer Needs
- Food Service Operation System
- Types of Menu
- Comparison of Different Types of Menus
- Managing Food Service Operations
- Types of Wine and Drinks
- Computer Applications in Food and Beverage Services
- Selecting a Computer System
- Plus more
Module 5 - Hotel Industry : Human Resource Management
This Hotel Management module covers the following Key topics:
- Flexible Employees
- The Importance of Planning Ahead
- Advertising
- Plus more
Module 6 - Hotel Marketing and Advertising Trends
This Hotel Management module covers the following Key topics:
- The Hotel Market
- Primary and Secondary Levels of Demand
- Potential Buyers for Accommodation and Catering Services
- The Hotel Product
- Hospitality Product Augmentation
- Hotel Pricing and Distribution
- Determining and Creating Specific Advertising Message
- Advertising Decisions
- Marketing Consortium or Cooperatives
Course Benefits:
This Hotel Management Level 3 course has the following benefits:
- Full Tutor Support
- Self paced, no fixed schedules
- Available to students anywhere in the world
- 24/7 Access to the LMS ( Learning Management System )
- Easy to understand quality e-learning study materials
Course Material
All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.
Hotel Management Level 3 course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:
- Online course materials
- Question papers
- Additional Supporting Material
- Useful Links
Course assessment
You will be continually assessed throughout the Hotel Management course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.
Tutor Support
When you enrol on a Hotel Management course with CPD Courses you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.
