Hospitality Management

Hospitality Management Advanced Level 5 Diploma Endorsed by ABC Awards Assignment Based Course

Oxford Home Study College


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£10 inc VAT (was £760)
Offer ends 21 July 2020
Study method
Online, self-paced
330 Hours
No formal qualification
Endorsed by ABC Awards
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

43 students purchased this course

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Hospitality Management

Hospitality Management Level 5 Certificate.Endorsed Certificate of Achievement.In this nine units of Hospitality Management Level 5 course, the learner will be taught most important core concepts and fundamentals of Hotel & Catering management, especially with regards to mastering the do’s and don’ts of hospitality management, housekeeping and food management. It is an level 5 course in the hotel & catering management niche.

Thus, if you want to pursue a career in this field, then this could be a stepping stone or initial course you can actively engage with. If you are already working in this career path, then actively taking part in this Hotel & Catering Management course will also equip you with basic skills, principles and entry level core concepts you need to work effectively, innovatively and efficiently in hotel management field.

This Hotel and Hospitality Management Level 5 is 100% self-paced program. So, you won’t experience any fixed deadlines or imposed time restrictions, which provides the learners with complete flexibility to be trained at their own scheduled time, location and pace. Your course fee includes complete tutor support, college registration, additional supporting documents, and course materials.

This Hotel & Catering Management course is available to all students anywhere in the world regardless of age, sex, or race, and it is presented in a simple, readable English language. The Hotel & Hospitality Management Level 5 course and mode of delivery is designed to suit your current lifestyle and time schedule.


Endorsed by ABC Awards

Course media


Hospitality Management

Once you enrol for this Hospitality Management Level 5 course, you will have access to all the quality e-learning materials. These materials can either be printed or downloaded. It comes with a wealth of knowledge that will inspire, motivate, energize and equip the learner with all they need to know in this field.

We will use a wide range of teaching format to ensure you have an amazing learning experience. Your tutor will be available at anytime to attend to all your questions and/ or enquiries. At the completion of every unit, you will do an online assessment. The essence of this assessment is to verify your proficiency and understanding of that specific unit. This will be independently marked, and your scores will be made available to you.

On receipt of this feedback, you may wish to contact your tutor for further guidance. From the time you enrol till you graduate, your tutor will always be there for you, offering you useful guides when and where necessary; you will study with ease, with complete guarantee that someone is there for you at all times.

To participate in this Hospitality Management course, you won’t be asked to provide details of any previous educational records; instead all you need to enjoy this program is the willingness to study, fluency in reading, understanding and writing English language, a good computer with proficient internet access. This is an Level 5 course that will equip you with basics in Hotel & Catering Management.

Hospitality Management - Course Benefits

When studying for an advanced Hospitality Management Certificate with Oxford Home Study College, every learner benefits from:

  1. Total flexibility from start to finish, with no imposed deadlines or time restrictions to worry about.
  2. Work in your own time at a pace that suits you from anywhere in the world with an Internet connection – create your own perfect study schedule.
  3. Ongoing support from our exclusive team of experienced tutors and professionals, to help you get the most from your learning experience.
  4. The opportunity to enhance and improve your CV and career prospects for life, by earning a recognised Hospitality management qualification.

Hospitality Management - Learning Objectives

The content of our most advanced Hospitality Management Certificate gradually guides learners through each and every key function and responsibility of the professional hospitality manager. On a global basis, demand for qualified and capable hospitality leaders at all levels has never been greater. Armed with the skills and knowledge required to step into a leadership position, a whole world of incredible career opportunities could be right at your fingertips.

Along with a broad overview of the contemporary Hospitality management profession, learners are introduced to each key department within a hotel environment. Discover what it takes to become a competent front of house manager, run back-office operations, take control of food and beverage departments, recruit and train a capable and effective workforce, provide consistently outstanding customer service, market and advertise the business effectively, master interdepartmental communications and so much more besides.

Upon successful completion of this Hotel & Catering Management course, candidates take away the most essential industry-specific skills, talents and knowledge including:

  • The confidence to oversee every key Hospitality department
  • Comprehensive knowledge of all essential Hospitality and tour operations
  • How higher-quality customer service contributes to overall success
  • What it takes to build and manage an efficient workforce
  • How to work with hotel finances and budgets
  • Essential marketing and advertising skills
  • Comprehensive understanding of housekeeping, engineering and security departments

Hospitality Management - Course Outline

This intensive yet digestible Hospitality Management Certificate is delivered across 6 modules – each concluding with an online assessment to verify your acquired knowledge and competencies. Your assigned tutor will provide you with comprehensive support at all times, in order to assist with your successful completion of each unit.

Unit 1 Hospitality Industry An Overview

This Unit covers the following Key topics:

  • What is Hospitality?
  • Characteristics of the Hospitality Industry
  • Scope of the Hospitality Industry
  • Career Prospect of the Hospitality Industry
  • The Accommodation Sector
  • Hotels and Their Classifications
  • Modes of Hotel Management
  • Hotel Departments
  • Plus much more

Unit 2 Front Office Operations in Hospitality Management.

This Unit covers the following Key topics:

  • Front Office Functions
  • Front-of-the-House Operations
  • Back-of-the - House Operations
  • Front Office: Organisational Structure
  • The Function of the Front Office Manager
  • The Art of Supervising
  • The Reservation’s Office
  • Types of Reservation System
  • Managing Reservations
  • Front Office Accounting
  • The Electronic Front Office (EFO)
  • Plus much more

Unit 3 Recruitment and Selection in Hospitality Industry

This Unit covers the following Key topics:

  • Flexible Employees
  • The Importance of Planning Ahead
  • Describing the Job to be done
  • Describing the Ideal Recruit
  • Attracting Candidates
  • Advertising
  • One-to-One Interview
  • Two or more Interviewers
  • Selection Interviews
  • Prior to the Interview
  • During the Interview
  • After the Interview
  • New Employee Induction Programmes
  • On the First Day of Work
  • Plus much more

Unit 4 Training and Development in the Hospitality Industry

This Unit covers the following Key topics:

  • The Benefits of Training
  • Identifying Training Needs
  • The Training Plan
  • Commercial Videos
  • Distance Learning
  • Administering a Training Programme
  • Plus much more

Unit 5 Service Quality Management in the Hospitality Industry

This Unit covers the following Key topics:

Quality Management in Hospitality Industry

  • Hospitality Retail Service Quality
  • The Five Dimensions of Service
  • Quality Advisor's Visit
  • Statutory Obligations
  • Quality Management in Tourism
  • Caring For Customers in Tourism
  • Plus much more

Unit 6 Marketing Management in Hospitality & Tourism

This Unit covers the following Key topics:

  • Special Promotions
  • Other Public Relations Activities
  • Measuring Promotional Effectiveness
  • Marketing Objective and Results
  • Advertising Decisions
  • Plus much more

Unit 7 Managing Food and Beverage Operations

This Unit covers the following Key topics:

  • Food and Beverage Operations
  • Assessment of Market and Consumer Needs
  • Food Service Operation System
  • Designing the Restaurant
  • Menu Planning
  • Types of Menu
  • Comparison of Different Types of Menus
  • Managing Food Service Operations
  • Purchasing and Pricing
  • Beverage Control
  • Cost Control
  • The Computer Applications in Food and Beverage Services
  • Plus much more

Unit 8 Conference and Events Management in Hospitality Industry

This Unit covers the following Key topics:

  • Identifying Key Event Elements
  • Getting Organized
  • Budgeting Basics
  • Getting Strict About the Budget
  • Getting the Word Out
  • Venue Selection and Managing Contracts
  • Business Etiquette Basics
  • Celebrating Diversity
  • Managing Contracts
  • Gathering Feedback and Closing the Event
  • Closing the Event
  • Plus much more

Unit 9 Accounting in Hospitality

This Unit covers the following Key topics:

  • Types Of Accounts At The Front Desk
  • Voucher
  • Types of voucher
  • Basic Principles of Accounting
  • Types Of Folios Used In Hotels
  • Assets and Liabilities
  • Profit And Loss Accounts
  • Balance Sheet
  • Budgeting
  • Bank Charges
  • Credit Cards
  • Plus much more

Who is this course for?

Hospitality Management

Our fully-accredited Hospitality Management Level 5 Certificate provides invaluable teachings and industry insights for both newcomers to the profession and existing members of the workforce alike. Whether looking to secure your first hospitality position or climb the ladder to a higher leadership level, an internationally-recognized qualification could transform your career prospects for life.

Oxford Home Study College specialises in comprehensively flexible online study programs for those who do not have time to commit to traditional full-time education. Regardless of how busy your current lifestyle and schedule, our Hotel & Catering Management Certificate can be studied in your own time and at your own pace, with no deadlines or time restrictions to worry about. What’s more, you can count on the support of our world-class tutors and the wider Oxford Home Study College team from start to finish.

With no specific prior education or experience required, our courses are open to every candidate with the desire to succeed!


Hospitality Management

  • A strong working knowledge of English language
  • Aged at least 16-years

Endorsed Certificate of Achievement
At the end of the course, learner can claim an endorsed certificate by paying £120 accreditation fee.There are £9 postal charges for the UK students and £15 for the non UK students.

Certificate of Completion from OHSC

Certificate of Completion from OHSC (soft copy) can be claimed for £10. If you need hard copy of this certificate you will pay £25 + postal charges (£9 for UK students, £15 for outside UK)

Career path

Hospitality Management

Upon successful completion of our Hospitality Management Level 5 Certificate, candidates may choose to pursue an extensive range of careers including:

  • Back Office Supervisor
  • Corporate Sales Manager
  • Director of Maintenance
  • Director of Marketing
  • Director of Sales
  • Events Manager
  • Executive Housekeeper
  • Executive Conference Manager
  • Executive Meeting Manager

Questions and answers

Currently there are no Q&As for this course. Be the first to ask a question.


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What does study method mean?

Study method describes the format in which the course will be delivered. At courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

What are CPD hours/points?

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on, many of which can be completed online.

What is a ‘regulated qualification’?

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

What is an ‘endorsed’ course?

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body’s logo if they wish. Certain awarding bodies - such as ABC Awards and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.


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