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In-company Beginner Hospitality courses

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  • Customer Service Excellence Training Course

    Reed Business School
    • Onsite
    • 1 day · Part-time or full-time
    • Tutor support
    Great service
    The Customer Service Excellence course is designed to equip professionals with the skills and mindset necessary to provide outstanding service to customers. This program focuses on building a customer-centric approach, fostering effective communication, and developing strategies …
    Enquire for pricing

  • Customer Service Conflict Resolution

    Hodos Training
    Classroom course to help you turning conflict into opportunities for customer satisfaction and loyalty.
    • Onsite
    • 1 day · Full-time
    • Tutor support
    The objective of this course is to: Provide participants with an understanding of the common causes of customer conflicts. To equip participants with effective communication skills and techniques to diffuse difficult situations with customers. To teach participants how to identif …
    £1,410

  • Customer Service Fundamentals

    Hodos Training
    Classroom course to help you learn the principles of customer service. Material, trainer support and final test included
    • Onsite
    • 3 hours · Part-time
    • Tutor support
    What is excellent customer service? Excellent customer service goes beyond simply following the most effective methods, like respecting customers' time, staying positive, and providing helpful expertise. It also means consistently going above and beyond customers' expectations, …
    £760
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FAQs

Reed Courses advertises a large variety of Hospitality courses which are delivered by a range of learning providers. The Hospitality courses on offer vary in time duration and study method, with many offering tutor support. Whether you want to study for a regulated qualification, or take a Hospitality course which provides CPD points/hours or qualifications, there are a number of learning options available.

A qualification can only be delivered by an awarding body which is regulated by a government body. The one you will most commonly see on site is OFQUAL, the government regulating body for England - but there is a different regulating body for each country in the United Kingdom, as well as the Republic of Ireland. Each regulating body maintains a list of the qualifications it regulates.

In addition to free Hospitality courses, Reed Courses also has plenty of paid for online Hospitality courses, designed to meet all kinds of learning goals and to suit a range of preferred study methods.

Reed Courses advertises a variety of free online Hospitality courses. Alternatively you'll be able to enrol on an online Hospitality course of your choosing, and study entirely online. If you'd prefer an in-person learning experience, you could take a classroom Hospitality course where you'll be taught in a classroom at a given location. Reed Courses also advertises distance learning courses and in-company Hospitality courses from a variety of learning providers.
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