Giving Effective Feedback Course
CPD Certified Level 1 | *FREE PDF Certificate* Tutor Support & Exam | 20 CPD Credits | Free Report Writing Course
CPD Courses
Summary
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
Giving Effective Feedback Course
Giving Effective Feedback Course Level 1. CPD Accredited Certificate with 20 CPD points. This course comes with easy to understand e-learning study materials.
This one day Giving Effective Feedback course is designed to help workplace leaders learn how to provide feedback any time that the message is due. Whether feedback is formal or informal, and whether it is provided to employees, peers, or someone else, there are ways that it can be structured to be effective and lasting.
This course will help participants learn why the way we deliver is feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.
This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Certificate of achievement can be claimed on course completion. College registration, tutor support, course materials and additional supporting material are all included in the course fee.
CPD
Course media
Description
Customer Service (Online Training Course)
What Will Students Learn?
- Explain why feedback is essential
- Apply a framework for providing formal or informal feedback
- Use descriptive language in delivering feedback
- Describe six characteristics of effective feedback
- Provide feedback in real situations
Course Syllabus
Unit 1 Feedback and Its Essentials
The unit 1 covers the following topics:
- Feedback Definitions
- Basic Skills
- Questioning Skills
- Open Ended Questions
- Closed Questions
- Third-Person Questions
- Probing Techniques
- Qualities of a Good Voice
Unit 2 Characteristics of Effective Feedback
The unit 2 covers the following topics:
- Six Characteristics of Effective Feedback
- Formal Feedback Framework
- Informal Feedback Framework
- Receiving Feedback
Course Benefits:
- Full Tutor Support
- Self paced, no fixed schedules
- Available to students anywhere in the world
- 24/7 Access to the LMS ( Learning Management System )
- Easy to understand quality e-learning study materials
Course Material
All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.
Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:
- Online course materials
- Question papers
- Additional Supporting Material
- Useful Links
Course assessment
You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.
Tutor Support
When you enrol on a course with CPD Courses you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress.
Requirements
There is no particular entry requirement. We do not ask for any previous qualification or experience.
Option 1
CPD Accredited Certificate (issued by CPD Standard Office)
(PDF format)=£30
(Hard copy)=£35+ postal charges
Option 2
Course Completion Certificate issued by CPD (Courses for Professional Development)
PDF Certificate - FREE
Hard copy - £25 + postal charges
*Postage Charges: National £9, International £15
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
