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Finding Problems Worth Solving
Training Express Ltd

Updated 2025 | 101 Modules Instructor Lead Video Classes | FREE CPD Certificate | 10 CPD Points | Lifetime Access

Summary

Price
£19 inc VAT
Study method
Online, On Demand
Duration
5.2 hours · Self-paced
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Digital certificate - Free - Free
  • Hard copy certificate - Free - Free
  • Reed Courses Certificate of Completion - Free
Additional info
  • Tutor is available to students

Overview

The course Finding Problems Worth Solving guides learners through identifying meaningful and impactful problems. It begins by emphasizing the power of listening to stakeholders and differentiating between identifying and solving problems. Learners explore the role of leadership and strategic alignment in recognizing key issues. The course moves into collecting and analyzing customer feedback, using insights to discover real challenges.

Through market research and trend analysis, learners examine external factors affecting problem identification. Organizational diagnosis and stakeholder mapping help understand internal challenges. Prioritization frameworks like ICE and RICE help learners focus on high-impact problems. Feasibility and impact analysis ensure that chosen problems are viable and relevant. Learners assess problems' long-term value and how they align with strategic goals and customer needs. It also explores problem reframing, cross-functional collaboration, and innovation through co-creation and agile methods. Future-focused modules prepare learners for anticipating challenges through risk analysis, scenario planning, and trend forecasting. Ethics, social impact, and cognitive bias are addressed, fostering responsible decision-making. Finally, learners explore data-driven discovery, innovation integration, and continuous improvement to sustain change.

Learning Outcomes

  • Identify key problems by active stakeholder listening

  • Differentiate between problem identification and problem-solving

  • Understand leadership’s influence on finding critical issues

  • Align problem discovery with business strategy

  • Use customer feedback for discovering pain points

  • Apply market research methods for insight gathering

  • Analyze internal challenges with organizational diagnosis

  • Prioritize issues using ICE and RICE frameworks

  • Measure feasibility of solving specific problems

  • Assess short and long-term impact of solutions

  • Ensure relevance through strategic and market alignment

  • Reframe problems for innovation and fresh insights

  • Collaborate across teams for creative problem-solving

  • Use data and machine learning for issue discovery

  • Address ethics and bias in decision-making processes

Certificates

Digital certificate - Free

Digital certificate - Included

Hard copy certificate - Free

Hard copy certificate - Included

Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Curriculum

1
section
103
lectures
5h 13m
total

    • 1: 1_Active listening to stakeholders reveals key problems to address. Preview 03:17
    • 2: 2_Problem Identification vs. Problem-Solving 02:41
    • 3: 3_The Role of Leadership in Problem Identification 03:19
    • 4: 4_Strategic Alignment with Problem Identification 03:04
    • 5: 5_Case Studies on Successful Problem Identification 03:09
    • 6: 6_Importance of Customer Feedback 03:09
    • 7: 7_Methods for Collecting Customer Insights 03:08
    • 8: 8_Analyzing Customer Needs and Pain Points 03:04
    • 9: 9_Utilizing Feedback Loops for Continuous Improvement 02:55
    • 10: 10_Real-Life Examples of Problem Discovery through Customer Feedback 03:20
    • 11: 11_Market Research Fundamentals 02:57
    • 12: 12_Quantitative vs. Qualitative Research Methods 02:53
    • 13: 13_Competitive Analysis in Problem Identification 02:46
    • 14: 14_Trend Analysis for Opportunity Discovery 03:12
    • 15: 15_Case Studies on Market Research Driving Problem Identification 02:16
    • 16: 16_Organizational Diagnosis for Problem-Solving 03:26
    • 17: 17_Stakeholder Mapping and Engagement 03:00
    • 18: 18_Cultural Assessment for Problem Identification 02:52
    • 19: 19_SWOT Analysis in Problem Discovery 02:34
    • 20: 20_Real World Examples of Problem Uncovering through Organizational Analysis 03:06
    • 21: 21_Strategic Alignment in Problem-Solving 03:30
    • 22: 22_Vision and Mission Alignment with Problem Identification 03:44
    • 23: 23_SMART Criteria for Goal Setting 02:41
    • 24: 24_Strategies for Ensuring Alignment 03:09
    • 25: 25_Case Studies on Successful Problem Alignment with Strategic Goals 02:51
    • 26: 26_Importance of Problem Prioritization 03:47
    • 27: 27_ICE Framework (Impact, Confidence, Ease) 03:27
    • 28: 28_RICE Framework (Reach, Impact, Confidence, Effort) 03:43
    • 29: 29_Opportunity Scoring Models 02:56
    • 30: 30_Choosing the Right Problem Prioritization Framework 03:28
    • 31: 31_Real-World Applications of Problem Prioritization Models 03:20
    • 32: 32_Feasibility Analysis in Problem-Solving 02:55
    • 33: 33_Technical, Financial, and Organizational Feasibility 02:44
    • 34: 34_Risk Analysis in Problem Feasibility 02:58
    • 35: 35_Scalability Considerations 03:16
    • 36: 36_Case Studies on Feasibility Assessment in Problem-Solving 03:33
    • 37: 37_Importance of Impact Measurement 02:55
    • 38: 38_Key Performance Indicators in Problem-Solving 03:15
    • 39: 39_Qualitative and Quantitative Impact Assessment 03:06
    • 40: 40_Long-Term vs. Short-Term Impact Evaluation 02:49
    • 41: 41_Real-Life Examples of Measuring Impact of Problem Solutions 03:20
    • 42: 42_Relevance Assessment for Problem Identification 03:26
    • 43: 43_Market Relevance vs. Organizational Relevance 03:22
    • 44: 44_Customer-Centricity in Problem Relevance 02:47
    • 45: 45_Evaluating the Evergreen Relevance of Problems 03:02
    • 46: 46_Case Studies on Ensuring Relevance in Problem Solving 02:41
    • 47: 47_Stakeholder Analysis and Engagement 03:40
    • 48: 48_Value Proposition Development 02:28
    • 49: 49_Communicating Value to Stakeholders 03:14
    • 50: 50_Measuring Stakeholder Satisfaction 02:49
    • 51: 51_Real-World Examples of Value Delivery to Stakeholders 03:32
    • 52: 52_Importance of Problem Reframing 03:22
    • 53: 53_Design Thinking Approach to Problem Reframing 03:05
    • 54: 54_Agile Problem Reframing Techniques 02:42
    • 55: 55_Revisiting Problem Statements for Innovation 02:47
    • 56: 56_Case Studies on Successful Problem Reframing Initiatives 03:27
    • 57: 57_Cross-Functional Collaboration for Problem-Solving 03:00
    • 58: 58_Brainstorming and Ideation Sessions 03:01
    • 59: 59_Co-Creation with Customers and Stakeholders 03:15
    • 60: 60_Design Sprints for Rapid Problem-Solving 03:35
    • 61: 61_Real-Life Examples of Collaborative Problem-Solving 02:52
    • 62: 62_Trend Analysis for Future Problem Anticipation 03:08
    • 63: 63_Scenario Planning for Strategic Problem-Solving 03:00
    • 64: 64_Risk Management Strategies for Future Challenges 03:20
    • 65: 65_Technological Disruption and Impact on Problem-Solving 02:53
    • 66: 66_Case Studies on Anticipating Future Problems Successfully 03:07
    • 67: 67_Ethical Considerations in Problem-Solving 02:48
    • 68: 68_CSR Impact on Problem Identification 03:08
    • 69: 69_Sustainability and Social Impact Assessment 02:50
    • 70: 70_Balancing Profitability with Social Responsibility 02:49
    • 71: 71_Real-World Examples of Socially Responsible Problem Identification 03:01
    • 72: 72_Understanding Cognitive Biases in Problem Identification 03:20
    • 73: 73_Impact of Bias on Decision-Making 02:47
    • 74: 74_Strategies to Mitigate Cognitive Bias 02:47
    • 75: 75_Creating a Bias-Aware Problem-Solving Culture 03:09
    • 76: 76_Case Studies on Overcoming Cognitive Bias in Problem-Solving 02:42
    • 77: 77_Decomposing Complex Problems into Smaller Components 03:03
    • 78: 78_Root Cause Analysis for Problem-Solving 02:42
    • 79: 79_Systems Thinking in Problem Decomposition 03:12
    • 80: 80_Holistic Problem Solving Approaches 02:15
    • 81: 81_Real-Life Examples of Decomposing Complex Problems 02:54
    • 82: 82_Agile Problem Management Principles 02:52
    • 83: 83_Adapting to Changing Problem Landscapes 03:32
    • 84: 84_Iterative Problem Resolution Techniques 02:54
    • 85: 85_Managing Uncertainty and Complexity in Problem-Solving 03:32
    • 86: 86_Case Studies on Adaptive Problem Management Strategies 02:51
    • 87: 87_Utilizing Data for Problem Discovery 02:55
    • 88: 88_Big Data Analytics in Problem-Solving 03:01
    • 89: 89_Machine Learning for Predictive Problem Identification 03:13
    • 90: 90_Data Visualization in Problem Identification 03:00
    • 91: 91_Real-World Applications of Data-Driven Problem Identification 02:56
    • 92: 92_Link between Innovation and Problem-Solving 02:53
    • 93: 93_Innovative Problem Identification Techniques 03:14
    • 94: 94_Creative Problem-Solving Approaches 02:41
    • 95: 95_Fostering a Culture of Innovation through Problem-Solving 03:09
    • 96: 96_Case Studies on Innovation Driven by Problem-Solving 03:02
    • 97: 97_Change Management in Innovation Implementation 03:07
    • 98: 98_Continuous Improvement through Problem-Solving 03:24
    • 99: 99_Institutionalizing Problem-Solving Practices 03:00
    • 100: 100_Adapting to Future Challenges through Innovation 03:22
    • 101: 101_Final Thoughts on Sustaining Innovation and Change 03:02
    • 102: Leave a Review 01:00
    • 103: CPD Certificate 01:00

Course media

Description

Learners will understand how to identify key issues through stakeholder engagement and leadership alignment. They’ll learn to use customer feedback, market research, and trend analysis to spot real problems. The course teaches how to evaluate problems using prioritization and feasibility models. Learners explore how to ensure strategic and customer relevance. Collaboration, brainstorming, and reframing techniques drive innovative thinking. The curriculum helps prepare for future challenges with scenario planning and risk management. Ethical problem-solving, understanding bias, and using data insights ensure thoughtful decision-making. Learners will be equipped to link innovation and improvement with real-world problem-solving.

Key Features:

  • Accredited by CPD
  • Top-notch video lessons
  • Instant e-certificate
  • Entirely online, interactive course with audio voiceover
  • Self-paced learning and laptop, tablet, and smartphone-friendly
  • 24/7 Learning Assistance
  • Discounts on bulk purchases

Who is this course for?

  • Entrepreneurs exploring new business opportunities

  • Managers seeking better strategic alignment

  • Product developers identifying customer pain points

  • Analysts assessing market gaps and trends

  • Innovators planning future-ready solutions

Career path

  • Market Research Analyst

  • Innovation Consultant

  • Business Strategy Analyst

  • Customer Insights Manager

  • Change Management Advisor

  • Organizational Development Specialist

Questions and answers

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Reviews

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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