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Dealing with bullying and harassment in the workplace

Cosensa

Summary

Price
£445 inc VAT
Finance options

We accept all major credit and debit cards.
Study method
Classroom
Duration
1 day · Part-time
Qualification
All delegates who successfully complete this course will receive a certificate of attendance.
Additional info
  • Tutor is available to students

Location & dates

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Location

Address
Stirling Business Centre
Wellgreen
STIRLING
Stirlingshire
FK82DZ
United Kingdom
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Address
Pitt Street
GLASGOW
Lanarkshire
G24DT
United Kingdom
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Address
INVERNESS
Inverness-Shire
IV26AA
United Kingdom
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Address
Lauriston Place
EDINBURGH
Midlothian
EH39DE
United Kingdom
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Overview

The purpose of this course is to increase the awareness and knowledge of managers and team leaders on the topic of workplace bullying and harassment. The course is intended to ensure that the programme will help those accountable for managing and supervising others gain the confidence to challenge unacceptable employee behaviour. Delegates will learn how to establish and maintain clear standards of behaviour in order to create a positive working environment.

Description

Contents

At the end of the programme participants will;

  • Have a greater awareness and understanding of what constitutes bullying, its effects on the individual and the organisation, and the health and safety implications
  • Increase their knowledge of the relevant legislation as it applies to bullying, and their management responsibilities within their organisations policy and code of practice
  • Know how to handle bullying informally and formally
  • Understand the impact of their own behaviour on others, and set standards of behaviour for their teams
  • Develop personal and team action plans which will help create a positive work environment

Course benefits

Workplace bullying and/or harrassment can be defined as offensive behaviour through cruel, malicious, vindictive, or humiliating ways to undermine individuals or groups of employees. Abuse of power often causes chronic stress and anxiety such that the employees gradually lose self confidence and belief in themselves.

This course is ideally suited to enable participants to recognise symptoms of bullying and/or harrassment in the early stages and deal with them effectively.

Additional information

Participants should read, and bring along their own organisation’s policy and procedures for bullying – if these currently exist.

Trainers background

The trainer for this course is a Fellow of the Chartered Institute of Personnel Development and holds a variety of coaching and NLP (Neuro Linguistic Programming) qualifications which she uses in performance coaching, stress and change management. She is especially well-suited to training programmes which involve problem solving, both with people and situations, and issues relating to human resource managemen

Who is this course for?

This course is ideally suited for anyone who wishes to be able to identify and where necessary be able to deal appropriately with bullying and or harassment in the workplace. Senior management, managers, supervisors, employees in HR roles and Union representatives will all find this course enjoyable and informative.

Questions and answers

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Legal information

This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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