IT Support Technician Training
Kingston Open College
CPD Accredited Training | Free PDF Certificate Included | Instant & Lifetime Access
- Online
- 0.9 hours · Self-paced
- Certificate(s) included
- 10 CPD points
- Tutor support
...compliance. It explains GDPR and the UK Data Protection Act 2018. It introduces Cyber Essentials and National Cyber Security Centre guidance. It measures performance using KPIs, SLAs, and dashboards. Finally, it aligns IT support with ITIL, enterprise architecture, remote work, AI
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