Customer Support: Skills for Success
18 CPD Accredited Courses | 200 CPD Points | Lifetime Access | FREE PDF & Hardcopy Certificate | 24/7 Tutor Support
One Education
Summary
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
Are you an expert in Customer Support? Think again! Skilled workers and students don't take their skills for granted, so neither should you. So instead, resolve to enrol in our intensive Customer Support training from One Education and learn how to approach the Customer Support process more strategically. With our thoroughly researched courses, you'll advance and get closer to your dream job faster and easier.
Enrol now to learn everything you need about Customer Support and gain the skills you need to grow your talent in this field. As Education is your right hand, you can feel confident in your knowledge.
Courses included in this bundle include:
- Course 01: Know Your Customer (KYC)
- Course 02: Voice of the Customer: Toolkit
- Course 03: Customer Service Diploma
- Course 04: Phone-Based Customer Service
- Course 05: Customer Relationship Management
- Course 06: Win Customers Efficiently: Customer Service Diploma
- Course 07: Customer Service - Representative
- Course 08: Sales: Psychology of Customers
- Course 09: Know the Selling Strategies that Boost Customer Acquisition
- Course 10: Deliver Customer Service in a Business Environment
- Course 11: PR : Public Relation
- Course 12: Patient Customer Service Training
- Course 13: Effective Communication Skills
- Course 14: Public Speaking and Presentation Skill Course
- Course 15: Listening Masterclass
- Course 16: Daily Motivation Hacks- The 50-minute Motivation Guide
- Course 17: Motivation - Motivating Yourself & Others
- Course 18: Motivational Interviewing
Key Objectives:
- Gain a solid understanding of Customer Support.
- Understand how to improve your overall Customer Support skills
- Develop your ability to think critically and solve problems
- Learn how to increase productivity using Customer Support.
- Develop the ability to speak confidently and effectively
CPD
Course media
Description
With extensive learning resources for this course accessible 24/7, you can study at your own pace in the comfort of your home. Experts in the field break the curriculum into short, manageable units. And any questions you have will be answered by our experts.
Course Highlights:
- CPD Accredited Course
- Unlimited Retake Exam & Tutor Support
- Easy Accessibility to the Course Materials
- 100% Learning Satisfaction Guarantee
- Lifetime Access & 24/7 Support
- Self-paced online course Modules
- Covers to Explore Multiple Job Positions
Exam & Retakes:
It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.
Who is this course for?
This course is open to enrollees of any background. Take advantage of this Customer Support package immediately if you want to thrive in this industry and stand out in your future employment.
Requirements
Prior knowledge or expertise is optional to enrol in this Customer Support: Skills for Success course. You need a smart device and a reliable internet connection. You can then finish this course from wherever you are.
Career path
Our Customer Support: Skills for Success course may enable you to develop the skills necessary to succeed in the industry of your choice. Every area connected to this course is available for exploration, such as:
- Customer Service Representative
- Technical Support Analyst
- Client Services Coordinator
- Help Desk Support
- Customer Success Manager
- Account Manager
- Sales Support Representative
Questions and answers
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
