Customer Service Smiles & Solutions: Secrets of Exceptional Customer Service
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Summary
- Learndrive PDF Certificates on Customer Service - Free
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
Elevate your Sales game with our Customer Service-enhanced bundle. Master the art of good customer care, a cornerstone of effective Customer Service, and refine your telephone communication skills, crucial for success in Customer Service. Develop the expertise to handle customers with finesse and professionalism, setting the stage for a successful sales career bolstered by exceptional Customer Service. Transform your career trajectory with this comprehensive toolkit designed to enhance both Sales and Customer Service.
Learning Outcomes of this Customer Service Bundle:
- Recognize the significance of good customer care service in Customer Service.
- Apply customer care strategies to enhance satisfaction in Customer Service.
- Demonstrate proficiency in telephone and conference call communication for improved Customer Service..
- Utilize effective communication techniques for better customer interactions in Customer Service.
- Apply telephone skills to resolve customer inquiries and provide quality Customer Service.
What's Included:
- 2 Courses on Customer Service
- 5 CPD Points on Customer Service
- Assessments and Tutor Support on Customer Service
Certificates
Learndrive PDF Certificates on Customer Service
Digital certificate - Included
Course media
Description
The Customer Service Bundle Comes with the following Courses:
➥ Customer Care: Learn and apply essential customer care service skills, understanding the significance of Customer Service.
➥ Telephone Skills for Business: Master effective communication skills for telephone and conference calls, a crucial aspect of Customer Service.
Who is this course for?
This Course is suitable for anyone interested to further progress there career in:
- Level 2 Certificate in Customer Service
- Level 2 Diploma in Customer Service
- Level 3 Certificate in Customer Service
- Level 3 Diploma in Customer Service
- Level 4 Certificate in Customer Service
- Level 4 Diploma in Customer Service
- Level 5 Certificate in Customer Service
- Level 5 Diploma in Customer Service
- Level 6 Certificate in Customer Service
- Level 6 Diploma in Customer Service
- Level 7 Certificate in Customer Service
- Level 7 Diploma in Customer Service
Career path
- Customer Service Manager
- Customer Service Assistant
- Customer Service Advisor
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.