Skip to content
2

Intermediate CRM courses in Shell

Find courses near

Search results

  • ITIL® Foundation Certification

    Learning People
    Enrol now for Cyber Monday offers - discounted tuition fees - extended learning license + a FREE career booster course*
    • 85 enquiries
    • Online
    • 12 hours · Self-paced
    • Professional certification
    • Exam(s) included
    • Tutor support
    Great service
    This course will train you to have a basic understanding of the ITIL® framework, gain an understanding of how ITIL® can be used to enhance IT service management and can help anyone looking to understand and improve their understanding of IT’s role in business strategy. Focusing o …
    Enquire for pricing
  • Customer Service, KYC, CDD & CRM

    Kingston Open College
    CPD Accredited Training | Free PDF Certificate Included | Instant & Lifetime Access
    • Online
    • 0.8 hours · Self-paced
    • Certificate(s) included
    • 10 CPD points
    • Tutor support
    ...compliance and CRM systems. Therefore, it explains KYC, AML, and global regulatory frameworks. It covers CIP, CDD, KYB, beneficial ownership, and risk profiling. Furthermore, it strengthens sanctions screening, transaction monitoring, and regulatory reporting. It also develops CRM strategy …
    £21
  • Service Helpdesk and Technical Support Level 3 Training

    Course Line On Demand
    100% Online | 2026 Updated | Cheapest Fees | No Hidden Fees | Free PDF Certificate | 24/7 Support
    • Online
    • 1.9 hours · Self-paced
    • Certificate(s) included
    • Tutor support
    Great service
    ...procedures Lesson-1 ITSM processes and frameworks (e.g., ITIL) Lesson-2 Incident management Lesson-3 Change management Lesson-4 Problem management Lesson-1 Overview of IT Service Desk roles and responsibilities Lesson-2 Understanding the ITIL framework Lesson-3 Customer service skills for technical …
    £19.99

FAQs