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Creative Problem Solving
Lion Heart Consulting

e-learning course with training materials

Summary

Price
£210 inc VAT
Study method
Online
Duration
1 week · Self-paced
Access to content
6 months
Qualification
No formal qualification
Certificates
  • Certificate of Completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price

Overview

Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.

The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Certificates

Description

  • Module One: Getting Started
  • Module Two: The Big Picture
  • Module Three: Understanding Communication Barriers
  • Module Four: Paraverbal Communication Skills
  • Module Five: Non-Verbal Communication
  • Module Six: Speaking Like a STAR
  • Module Seven: Listening Skills
  • Module Eight: Asking Good Questions
  • Module Nine: Appreciative Inquiry
  • Module Ten: Mastering the Art of Conversation
  • Module Eleven: Advanced Communication Skills
  • Module Twelve: Wrapping Up

Requirements

You don’t need any special equipment for this course, just a PC or Mac to watch the videos and a pen to take notes. There are no prerequisites for this training, hence anyone can attend.

Career path

Administrative Executive

Questions and answers

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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