Introduction-Balancing-Demand-&-Productive-Capacity-in-Service-Operations

Course overview

For the efficient, effective, and economical operation of services of an organization, it is essential to integrate the demand management and productive capacity planning system.

This helps service companies to gain a competitive edge over others in the market as if there is anything that makes a customer move on to your competitor, then it is poor and slow service, having to wait in a queue, and being disappointed at not getting served.

This course teaches in detail, the technique for this, including all the elements and factors involved in balancing demand and productive capacity building in service operations.