Continuous Improvement

Robert Chapman

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• Introduction 05:30

  • 1: 1.1) Introduction Preview 02:21
  • 2: 1.2) Purpose of the course Preview 02:40
  • 3: 1.3) Please note 00:29

• The Fundamentals of Continuous Improvement 14:28

  • 4: 2.1) What is CI Preview 03:31
  • 5: 2.2) CI vs. BI 02:18
  • 6: 2.3) Purpose 05:07
  • 7: 2.4) Benefits 03:32

• Key CI Methodologies 29:15

  • 8: 3.1) Overview Preview 01:50
  • 9: 3.2 Six Sigma 06:16
  • 10: 3.3) Lean 05:15
  • 11: 3.4) Total quality management 05:54
  • 12: 3.5) PDCA 04:30
  • 13: 3.6) TOC 05:30

• The 6 Key Indicators a CI Initiative is Required 29:51

  • 14: 4.1) Overview 01:52
  • 15: 4.1) PDCA 04:15
  • 16: 4.2) Kaizen Workshop 05:11
  • 17: 4.3) Audit 04:06
  • 18: 4.4) Gemba walk 05:12
  • 19: 4.5) Training 04:59
  • 20: 4.6) Process owner 04:16

• The 6 tools to use when launching a CI Initiative 51:19

  • 21: 5.1) Overview 01:19
  • 22: 5.2) PDCA 06:13
  • 23: 5.3) Kaizen workshop 05:22
  • 24: 5.3.1) Kaizen demo 05:46
  • 25: 5.4) Audit 03:13
  • 26: 5.4.1) Audit demo 05:28
  • 27: 5.5) Gemba walk 05:08
  • 28: 5.5.1) Gemba Walk Demo 02:42
  • 29: 5.6) Training 03:50
  • 30: 5.6.1) Training demo 03:46
  • 31: 5.7) Process owner 05:49
  • 32: 5.7.1) Process owner demo 02:43

• Other Points to Consider 16:39

  • 33: 6.1) Importance of teams 03:54
  • 34: 6.2) Importance of communiation 04:36
  • 35: 6.3) Importance of tools 04:06
  • 36: 6.4) Who does CI 04:03

• Case Study 16:43

  • 37: 7.1) The issue, set up, ask 02:47
  • 38: 7.2) What I did 04:34
  • 39: 7.3) Outcome 06:57
  • 40: 7.4) Benefits 02:25

• Close Out 06:18

  • 41: 8.1) Review of key learnings 02:53
  • 42: 8.2) Hints and tips 02:55
  • 43: 8.3) Thank you 00:30

Continuous Improvement is a really powerful tool that you can utilise in your organisation or team to make changes that are quick, high impact and low effort. Continuous Improvement has been rolled out in organisations for years, but often this has been done badly. There is a right way to roll out CI, and that is explored in this course. We will cover:

- What is CI (its purpose, benefits and key methodologies)?

- What are the main indicators that a CI Initiative is needed?

- What are the main tools to deploy when building out a CI Initiative?

- Exploring the importance of teams, communication and the toolkit.

- Introduce key methodologies and concepts such as Lean & Six Sigma.

- Understand how to deliver CI in the right way, an effective way that will garner the highest impact.

Continuous Improvement has the power to deliver big savings, big reductions in waste and improvements to quality, customer and employee satisfaction. Deliver the CI mind set right, and the rest will do the work for you. And focus on that phrase mind set! As much as CI is made up of a process, a toolkit and several methodologies (such as Lean Six Sigma) it will only be truly successful if the mindset of those embarking on CI is right. By taking this course and delivering on the learnings, you will see the power of CI for you, your fellow colleagues and the wider organisation.

• Business Owners
• Business Improvement Professionals
• Business Professionals
• Managers
• Leaders
• Graduates
• Consultants

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