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Consumer Rights Awareness

Level 3 Endorsed Certificate | CPD UK Certified | 120 CPD Points | Exam & Full Tutor Support Included | 24x7 Access


One Education

Summary

Price
£12 inc VAT
Study method
Online
Duration
150 hours · Self-paced
Access to content
12 months
Qualification
No formal qualification
CPD
120 CPD hours / points
Achievement
Certificates
  • Certificate of completion - £9
  • Certificate of completion - £79
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

7 students purchased this course

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Overview

Consumer rights awareness is essential for consumers, retailers, business people and administrative personnel working with consumer rights and awareness. This online course will provide you with the knowledge and skills necessary to preserve your right to receive safe and high-quality services, goods, and digital content. It goes through issues like the Consumer Rights Act, the Consumer Protection Law, information security, identity theft prevention, and more.

The consumer rights awareness course is designed to teach people about consumer rights, how to avoid identity theft, and inform the stages of fraud. This course will teach you how to make informed consumer decisions. It will provide learners with the skills needed to become aware of consumer issues and enlighten others about consumer rights through effective communication tactics.

So, enrol in this well-designed course and enjoy learning from today!

Learning Outcomes:

This course will enable you to:

  • Describe the concepts of consumer rights
  • Gain in-depth knowledge regarding the consumer rights act
  • Understand the stages of fraud
  • Discover the ways of avoiding identity theft

Meet the Endorsement

The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Consumer Rights Awareness course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.

Meet the Accreditation

The CPD Certification Service (CPD UK) assure the Consumer Rights Awareness Course training and learning activities are relevant, reliable, and upto date.

Expert Support

Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.

Key Benefits

  • Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.
  • Get 24/7 access to all content for a full year.
  • Each of our students gets full tutor support on weekdays (Monday to Friday)

Achievement

Certificates

Certificate of completion

Digital certificate - £9

Certificate of completion

Hard copy certificate - £79

QLS Endorsed Certificate
Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying —

  • Within the UK: £79
  • International: £79+ £10 (postal charge) = £89

CPD Certification Service Accredited Certification

  • Hardcopy Certificate (within the UK): £15
  • Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

CPD

120 CPD hours / points
Accredited by The CPD Certification Service

Course media

Description

Course Curriculum:

Here is a curriculum breakdown of the Consumer Rights Awareness course:

Module 01: Introduction to Consumer Rights

  • Meaning of Consumer Awareness
  • Importance of Consumer Awareness
  • Importance of Consumer Awareness from a Business Point of View

Module 02: The Consumer Rights Act

  • The Consumer Rights Act 2015
  • Who should you claim against?
  • Taking Ownership
  • Repair or Replace
  • The First Six Months
  • Six Months or More
  • Digital Content
  • Delivery rights
  • How Do I Enforce My Rights?

Module 03:Consumer Contracts Explained

  • Consumer Contracts Awareness
  • Alternative Dispute Resolution
  • Key Points for Contracts

Module 04: General Data Protection Regulations Explained

  • The History of GDPR
  • What Are the Key Changes to the Law?
  • What Are the Basic Requirements of the Law?
  • The Structure of GDPR

Module 05: Fraud Protection

  • The Stages of Fraud
  • Stage One—The Front
  • Casting the Net
  • Building Excitement with Phantom Riches
  • Qualifying the Victim
  • Profiling
  • Stage Two—The Drive
  • Customising the Pitch
  • Establishing Credibility
  • Turn Up the Ether
  • Stage Three—The Close
  • The Take-Away
  • Stage Four—The Load
  • What Factors Make Us Vulnerable?
  • Protecting Yourself from Fraud
  • Fraud Warning Signs
  • Limiting Exposure
  • Avoiding Identity Theft
  • Protecting Friends and Family from Fraud

Course Assessment

To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. You will immediately be given access to a specifically crafted MCQ test upon completing an online module. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.

When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.

Who is this course for?

This real-world course is no waste. Anyone can join this course to be well aware about consumer rights. Besides, this course is very useful for people who are already engaged in business and administrative fields related to consumer rights.

Requirements

This Consumer Rights Awareness course is open to all, with no formal entry requirements.

Career path

A learner can explore different professions in this field, as this field offers various career opportunities, including:

  • Welfare rights officer (Salary: £21,000 to £29,000)
  • Consumer scientist (Salary: £19,000 to £50,000)
  • Retail merchandiser (Salary: £16,000 to £36,000)

Questions and answers

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FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.