Consumer Rights Awareness & Customer Care - CPD Approved Training
CPD Accredited | Interactive Learning Materials | Gift: PDF Certificate + 1 Free Course | Tutor Support| Lifetime Access
Cambridge Open Academy
Summary
- Certificate of Completion (PDF) - Free
- Certificate of Completion (Hard Copy) - £9.99
- Exam(s) / assessment(s) is included in price
- Tutor is available to students
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Overview
**2 in 1 Consumer Rights Awareness & Customer Care -CPD Approved Training bundle**
In a world where consumer rights and customer care are paramount, knowledge is your greatest ally. Imagine you've ordered a product online, eagerly anticipating its arrival. However, when the package finally reaches your doorstep, it's not what you expected – a common frustration in today's digital age. This is where our CPD Approved Consumer Rights Awareness & Customer Care course steps in, equipping you with the essential knowledge to navigate such situations effectively.
Learning Outcomes:
- Navigate consumer rights and obligations with confidence.
- Comprehend the intricacies of the Consumer Rights Act.
- Gain insight into consumer contracts and their legal implications.
- Develop a comprehensive understanding of GDPR's role in protecting consumer data.
- Strengthen your fraud detection and prevention skills.
This Consumer Rights Awareness & Customer Care -CPD Approved Training Bundle Consists of the Following Courses:
- » Course 01: Consumer Rights Awareness
- » Course 02: Customer Care
Certificates
Certificate of Completion (PDF)
Digital certificate - Included
After completing this Consumer Rights Awareness & Customer Care - CPD Approved Training bundle, you will be eligible for CPD certified certificates from Cambridge Open Academy.
For Consumer Rights Awareness, you will get CPD Certification Service (CPD UK)- accredited certificate, and for the other course, you will get CPD Quality Standards (CPD QS) accredited certificate from Cambridge Open Academy.
Certificate of Completion (Hard Copy)
Hard copy certificate - £9.99
Note: Delivery of hardcopy certificate is free within the United Kingdom. However, to obtain a hardcopy certificate, international students have to pay £19.99 for the shipment to their designated address.
CPD
Course media
Description
In today's fast-paced consumer landscape, knowledge is power. Our CPD Approved Training in Consumer Rights Awareness & Customer Care equips you with the knowledge and skills you need to be a savvy consumer and advocate for your rights. With modules covering everything from the basics of consumer rights to the intricacies of GDPR and fraud protection, this course ensures you're well-prepared to navigate the complex world of consumer rights. Whether you're a consumer looking to protect your interests or a professional in a customer-facing role, this course will empower you to make informed choices and provide excellent customer care. Enrol today and take the first step towards becoming a confident and informed consumer.
Course Curriculum:
- Module 01: Introduction to Consumer Rights
- Module 02: The Consumer Rights Act
- Module 03: Consumer Contracts Explained
- Module 04: GDPR Explained
- Module 05: Fraud Protection
Who is this course for?
- Individuals seeking to enhance their consumer rights awareness.
- Customer service professionals looking to bolster their knowledge and skills.
- Business owners and managers aiming to provide superior customer care.
- Anyone interested in protecting their personal information and combating fraud.
Career path
- Customer Service Representative: £18,000 - £28,000 per year
- Consumer Rights Advocate: £25,000 - £40,000 per year
- Compliance Officer: £30,000 - £50,000 per year
- Data Protection Officer: £35,000 - £60,000 per year
- Fraud Investigator: £25,000 - £45,000 per year
- Customer Experience Manager: £35,000 - £65,000 per year
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This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
