Consumer Duty (Financial services)
Online, FCA Regulated Course
Study Academy
Summary
- Certificate of completion - Free
- Exam(s) / assessment(s) is included in price
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Overview
The Consumer Duty e-learning course is designed to help you and your team fulfil your responsibilities under the new Consumer Duty regulations by 31 July 2023. The course provides an overview of the duty, explains how firms should apply the duty in practice and covers guidance on how to prepare for implementation of the Duty.
The course covers the following key areas:
Introduction to the Consumer Duty
The Consumer Principle
The Cross-Cutting Rules
The Four Outcomes
The Consumer Duty in practice
Summative quiz
Description
Study Academy has developed the Consumer Duty e-learning course to provide a range of staff across all levels with relevant knowledge and understanding. It will help you to comply with the new duty and ensure you are in a stronger position to identify and manage any risks that may arise from this changing regulatory landscape. This Consumer Duty e-learning course will help you to understand the importance of your role as a business in protecting the consumer. The course is endorsed by a UK university.
Who is this course for?
The Consumer Duty regulation requires firms to put the needs of their customers first. This e-learning course provides a comprehensive guide to your responsibilities under the new duty, and provides tools for managing the changes and adapting to the new requirement.
Requirements
No prior requirements needed.
Career path
Anyone working or looking to work within the FCA regulated sector.
Questions and answers
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Certificates
Certificate of completion
Digital certificate - Included
Throughout the course, you will be quizzed on what you have learnt, allowing you to assess your knowledge and understanding along the way. Once you have competed the course you will be able to download your certificate from your personal learner dashboard. The certificate is valid for 1 year
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Legal information
This course is advertised on reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.