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Cold Calling Certification
Online Courses Learning

Summary

Price
£150 inc VAT
Or £50.00/mo. for 3 months...
Study method
Online
Duration
1 hour · Self-paced
Qualification
No formal qualification
CPD
1 CPD hours / points
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price

Overview

Despite its bad reputation, cold calling still has a role to play in modern sales. Although there are now strict regulations governing how and when salespeople can use cold calling, it can still be used to good effect.

Certificates

CPD

1 CPD hours / points
Accredited by The CPD Certification Service

Description

Cold Calling Certification
Despite its bad reputation, cold calling still has a role to play in modern sales. Although there are now strict regulations governing how and when salespeople can use cold calling, it can still be used to good effect.

However, successful cold calling demands a specific set of skills. Objections are the norm rather than the rule and it is easy to become disheartened. This course will teach you why cold calling is still relevant to salespeople today, the research you should undertake before making a call and how to overcome common objections.

You Will Learn:

The role of cold calling in modern sales
The laws you need to obey when using cold calling as a sales technique
The eight steps you can take to maximise your chance of success and maintain a positive mindset
The most common objections and barriers you will face as a cold caller and how to turn the situation around via positive communication

Benefits of Taking This Course:

If you are a business owner, this course will help you fulfil your obligations under the law if your salespeople use cold calling techniques
If you are a salesperson, this course will increase the number of sales you make when cold calling
If you are a salesperson, this course will improve your confidence at all stages of the sales process, and these transferable skills will make you a better communicator in all areas of your working life
If you are interested in consumer psychology, this course will give you a valuable insight into how consumers make a decision to purchase

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.