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CMI Level 3 Diploma in Management Coaching and Mentoring

Online learning | Self Paced Course | Study Materials |Tutor Support | Flexible Payment Plan | All Inclusive Fees

School of Business & Technology London


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Offer ends 23 June 2024
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Study method
Course format What's this?
Reading material
12 months · Self-paced
Level 3 Diploma
Regulated qualification What's this?
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

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The Level 3 qualifications in Coaching and Mentoring are designed to help managers improve their communication and mentoring skills, performance in their coaching and mentoring role, and efficiency. Ideally, The program suits First-Line Managers, Supervisors and Team leaders.

Diploma: The Level 3 Diploma in Coaching and Mentoring is designed for supervisors and first-line managers. It builds on the learning gained in the Certificate and introduces organisational culture, values and behaviour while developing your skills in managing team dynamics and equality and diversity.


Level 3 Diploma

Regulated by Ofqual


Key Benefits

This qualification will bring you many vital benefits, such as;

  • Learn, apply and reflect on your practices of how coaching can help you manage and improve your performance and your therapy teams.
  • Learn how to coach and when to coach.
  • Know how to improve communication teamwork, and get better results.
  • Developing your skills in managing team dynamics, equality and diversity.
  • Broader knowledge of operational processes and evaluation techniques.
  • Introduces organisational culture, values and behaviour.

Key Highlights

  • Are you a supervisor or first-line manager and want to support the development of coaching and mentoring skills and techniques of individuals and teams? The CMI Level 3 Coaching and Mentoring offered by the School of Business and Technology London is the ideal starting point for your career journey.
  • Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam.
  • With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home.
  • Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system.
  • Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk.
  • If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience.


  • Principles, skills and impact of coaching and mentoring
  • Coaching and mentoring for individual and team needs
  • Coaching and mentoring relationship
  • Coaching and mentoring processes
  • Completing the coaching and mentoring process
  • Understanding team dynamics


  • Time-constrained scenario-based assignments
  • No examinations

About awarding body

Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK’s very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status – the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects.

Delivery Method

School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments.

We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish.

The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations.

Resources and Support

School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently.

Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal.

Why gain CMI Qualification?

  • Employers highly value the qualifications awarded by the Chartered Management Institute, and over 80% of managers opine that a CMI qualification is essential to becoming a professional manager.
  • Boost employee morale and engagement. According to Engage for Success (2013), about 65% of the employees do not trust managers. Compared to other developed countries, the UK has a 6% lower average engagement (Kennexa, 2011).
  • Networking at any of our events around the UK or via our online community, including regional conferences, bespoke webinars and industry speakers.
  • Access to our research and insight content, including Professional Manager magazine, delivered to your door and available online.
  • The opportunity to be a part of CMI Achieve, our online coaching and mentoring programme, matches experienced managers and leaders with those looking to develop skills and knowledge.

Who is this course for?

The Level 3 Qualification in Coaching and Mentoring is designed for supervisors and first-line managers, who needs to support the development of coaching and mentoring skills and techniques of individuals and teams, alongside working to achieve organisational objectives.


Entry to the Qualifications will be through centre interview and the candidates must possess the following:

  • Be 18 years of age and over
  • Have considerable work experience as a team leader or a similar role
  • Possess the ability to complete the Level 3 Qualification

Career path

The CMI Level 3 Coaching and Mentoring can open many career pathways including, but not limited to:

  • Training Manager, with an estimated average salary of £31,613 per annum
  • Training & Development Manager, with an estimated average salary of £36,885 per annum

Questions and answers


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Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.