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Business Administration, Customer Service, Communication

Spring into Savings: UpTo 98% OFF | 11-in-1 Bundle| 110 CPD Points| Gifts: Hardcopy + PDF Certificate + SID - Worth £180


Apex Learning

Summary

Price
£4,169 inc VAT
Or £347.42/mo. for 12 months...
Study method
Online
Duration
40 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
110 CPD hours / points
Certificates
  • Certificate of completion - Free
Additional info
  • Exam(s) / assessment(s) is included in price
  • Tutor is available to students

Overview

Give a compliment to your career and take it to the next level. This Business Administration, Customer Service, Communication will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Business Administration, Customer Service, Communication will help you keep ahead of the pack.

The Business Administration, Customer Service, Communication incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Business Administration, Customer Service, Communication will add extra value to your resume to stand out to potential employers.

Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you’ll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Business Administration, Customer Service, Communication, you can equip yourself with the essentials to keep you afloat into the competition.

Along with this Business Administration, Customer Service, Communication course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free.

This Business Administration, Customer Service, Communication Bundle Consists of the following Premium courses:

  • Course 01: Business Administration Level 3
  • Course 02: Employment Law Level 3
  • Course 03: Introduction to Accounting
  • Course 04: Level 3 Xero Training
  • Course 05: Business Analysis Level 3
  • Course 06: GDPR
  • Course 07: Level 3- Project Management
  • Course 08: Customer Service Management
  • Course 09:
  • Course 10: Effective Communication Skills Diploma
  • Course 11: Professional Bookkeeping Course

As one of the top course providers in the UK, we’re committed to providing you with the best educational experience possible. Our industry experts have designed the Business Administration, Customer Service, Communication to empower you to learn all at once with accuracy. You can take the course at your own pace — anytime, from anywhere.

So, enrol now to advance your career!

Benefits you’ll get choosing Apex Learning for this Business Administration, Customer Service, Communication:

  • One payment, but lifetime access to 11 CPD courses
  • Certificate, student ID for the title course included in a one-time fee
  • Full tutor support available from Monday to Friday
  • Free up your time — don’t waste time and money travelling for classes
  • Accessible, informative modules taught by expert instructors
  • Get 24/7 help or advice from our email and live chat teams
  • Learn at your ease — anytime, from anywhere
  • Study the course from your computer, tablet or mobile device
  • CPD accredited course — improve the chance of gaining professional skills

How will I get my Certificate?

After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.

  • PDF Certificates: Free (Previously it was £10*11= £110)
  • Hard Copy Certificates: Free (Previously it was £20*11= £220)

Certificates

Certificate of completion

Digital certificate - Included

CPD

110 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Curriculum of the Bundle

Course 01: Business Administration Level 3

  • Representing Your Boss and Company
  • Skills of an Effective Administrator
  • Writing Skills
  • Communication Skills
  • Telephone Skills
  • Mail Services and Shipping
  • Travel Arrangements
  • Organising Meeting and Conferences
  • Time Management
  • Record Keeping and Filing Systems
  • Effective Planning and Scheduling

Course 02: Employment Law Level 3

  • Basic of Employment Law
  • Legal Recruitment Process
  • Employment Contracts
  • Employee Handbook
  • Disciplinary Procedure
  • National Minimum Wage & National Living Wage
  • Parental Right, Sick Pay & Pension Scheme
  • Discrimination in the Workplace
  • Health & Safety at Work
  • Dismissal, Grievances and Employment Tribunals
  • Workplace Monitoring & Data Protection

Course 03: Introduction to Accounting

Section 01: Accounting Fundamental

  • Lecture-1.What is Financial Accounting
  • Lecture-2. Accounting Double Entry System and Fundamental Accounting Rules
  • Lecture-3.Financial Accounting Process and Financial Statements Generates
  • Lecture-4.Basic Accounting Equation and Four Financial Statements
  • Lecture-5.Define Chart of Accounts and Classify the accounts
  • Lecture-6. External and Internal Transactions with companies
  • Lecture-7.Short Exercise to Confirm what we learned in this section

Section 02: Accounting Policies

  • Lecture–8.What are Major Accounting Policies need to be decided by companies
  • Lecture-9.Depreciation Policies
  • Lecture-10.Operational Fixed Asset Controls
  • Lecture-11.Inventory Accounting and Controls
  • Lecture-12.Revenue Accounting and Controls

Course 04: Level 3 Xero Training

  • Introduction
  • Getting Started
  • Invoices and Sales
  • Bills and Purchases
  • Bank Accounts
  • Products and Services
  • Fixed Assets
  • Payroll
  • VAT Returns

Course 05: Business Analysis Level 3

  • Introduction
  • Business Processes
  • Business Analysis Planning and Monitoring
  • Strategic Analysis and Product Scope
  • Solution Evaluation
  • Investigation Techniques
  • Ratio Analysis
  • Stakeholder Analysis and Management

And many more...

Course 06: GDPR

  • GDPR Basics
  • GDPR Explained
  • Lawful Basis for Preparation
  • Rights and Breaches
  • Responsibilities and Obligations

Course 07: Level 3- Project Management

  • Key Concepts (I)
  • Key Concepts (II)
  • Initiation (I)
  • Initiation (II)
  • Planning (I)
  • Planning (II)
  • Planning Tools

And many more...

Course 08: Customer Service Management

  • Customer Service: Who We Are and What We Do
  • Customer Service: Establishing Your Attitude
  • Customer Service: Identifying and Addressing Customer Needs
  • Customer Service: Generating Return Business
  • In-Person Customer Service

And many more..

Course 10: Effective Communication Skills Diploma

  • Business Communication
  • Verbal and Non-verbal Communication
  • Written Communication
  • Electronic Communication
  • Communicating with Graphic
  • Effectively Working for Your Boss

Course 11: Professional Bookkeeping Course

  • Section 01: Introduction
  • Section 02: Basic Accounting Terms
  • Section 03: Common Transactions
  • Section 04: Practice

Who is this course for?

Anyone from any background can enrol in this Business Administration, Customer Service, Communication bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future.

Requirements

Our Business Administration, Customer Service, Communication is fully compatible with PC’s, Mac’s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.

There is no time limit for completing this course, it can be studied in your own time at your own pace.

Career path

Having these various expertise will increase the value in your CV and open you up to multiple job sectors.

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2024. All rights reserved.