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Basic Assertiveness Skill
Cambridge Open Academy

Big Sale Event |5-in-1 Bundle |CPD Accredited | Interactive Learning Materials | Free PDF Certificate | Tutor Support

Summary

Price
£35 inc VAT
Study method
Online
Duration
2 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
10 CPD hours / points
CPD What's this?
Certificates
  • Certificate of Completion (PDF) - Free
  • Certificate of Completion (Hard Copy) - £9.99
Assessment details
  • Mock Exam & Final Exam (included in price)
Additional info
  • Tutor is available to students

Overview

Strong workplace communication is not only about speaking well; it is also about listening, recording key points, and following up with confidence. The Basic Assertiveness Skill course helps learners build practical meeting support skills through minute writing, meeting preparation, decision tracking, action recording, and confidence building.

This UK-focused online course guides learners through the role of a minute taker, meeting structure, preparation methods, useful note-taking tips, and the use of technology in minute taking. It also supports wider professional growth through communication skills, presentation, risk management, and workplace performance topics.

It is suitable for admin staff, office assistants, team coordinators, junior managers, PA/secretarial learners, and anyone who wants to communicate clearly and work more confidently in meetings.

Learning Outcomes

By the end of this course, learners will be able to:

  • Prepare for meetings and understand the minute taker’s role.
  • Record key decisions, actions, and meeting points clearly.
  • Follow a simple meeting structure for better note-taking.
  • Use practical tips and technology to improve minute writing.
  • Build confidence in communication, presentation, and workplace tasks.

This Bundle Consists of the Following Courses:

  • » Course 01: Basic Assertiveness Skill
  • » Course 02: Risk Management
  • » Course 03: Workplace Performance Management
  • » Course 04: Complete Communication Skills Master Class for Life
  • » Course 05: Effective Presentation: Public Speaking Essentials

Certificates

Assessment details

Mock Exam & Final Exam

Included in course price

CPD

10 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Unlock your personal development potential with our "Basic Assertiveness Skill" course. In an ever-evolving corporate landscape, effective minute-taking is a skill in high demand. According to Google search trends, interest in minute-taking has surged by 27% in the UK over the past year alone. In this course, spread across eight comprehensive modules, you'll gain mastery over minute writing, meeting structures, and the integration of technology. By the end, you'll exude confidence in your role as a minute-taker, contributing significantly to your personal development.

Invest in your personal development today, and seize the opportunities that await you in the dynamic world of minute-taking. Enrol now and take the first step towards a brighter future!

Course Curriculum:

  • Module 01: Introduction to Minute Writing
  • Module 02: Preparation for Minute Taking
  • Module 03: The Meeting Structure
  • Module 04: Minute Meeting, Decision and Action
  • Module 05: Roles and Responsibility of Minute Taker
  • Module 06: Tips for Minute Taking
  • Module 07: Technology in Minute Taking
  • Module 08: Building Confidence

Who is this course for?

  • Professionals seeking to enhance their minute-taking abilities.
  • Individuals looking to boost their assertiveness in professional settings.
  • Office administrators and support staff.
  • Anyone aiming to advance their career prospects through personal development.

Career path

  • Administrative Assistant / Committee Clerk: £21,500 – £27,500
  • Meeting Coordinator / Project Administrator: £24,000 – £33,000
  • Governance Officer / Board Secretary: £28,000 – £40,000
  • Personal Assistant (PA): £28,000 – £42,000
  • Executive Assistant (EA): £40,000 – £60,000+
  • Company Secretary / Governance Manager: £50,000 – £80,000+

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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