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Assertiveness Training
Career Education

PDF Certificate Included | Transcripts & Hardcopy Certificate Available | 24/7 Support | Comprehensive Study Materials

Summary

Price
£21.99 inc VAT
Study method
Online, On Demand
Duration
1 hour · Self-paced
Qualification
No formal qualification
Certificates
  • Reed Courses Certificate of Completion - Free

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Overview

Assertiveness Training

Assertiveness is a key skill that empowers individuals to communicate their thoughts, feelings, and needs clearly and confidently while respecting others. This course explores the foundations of assertive behavior, helping participants understand the balance between passivity and aggression. Through practical strategies and insights, learners will develop the ability to express themselves effectively, set healthy boundaries, and navigate challenging situations with confidence. By building this essential skill, participants can improve workplace interactions, personal relationships, and overall self-confidence.

What you will learn from taking this course:

  • How to communicate your thoughts, needs, and feelings clearly and confidently

  • Techniques to handle conflict and difficult conversations assertively

  • Strategies for setting healthy personal and professional boundaries

  • How to make decisions with confidence while considering potential risks

  • Methods for influencing others effectively without being aggressive

  • Ways to maintain composure and clarity in challenging situations

  • Understanding and applying risk assessment and risk management in decision-making

  • Tools for boosting self-confidence and fostering personal development

Key Benefits You Gain from the course:

  1. A FREE PDF Certificate immediately after completion from reed
  2. Access to the course resources for life
  3. Complete tutor support is provided
  4. Simple to understand and are taught by professionals
  5. 24/7 Email and live chat assistance and guidance
  6. Freedom to use any device, i.e. computer, tablet, or mobile phone, to access the course on your own schedule

Certificates

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

3
sections
8
lectures
1h 1m
total

Course media

Description

This course delves into the principles of assertive communication, offering techniques to handle conflict, make decisions confidently, and influence others without overstepping boundaries. Participants will explore various scenarios where assertiveness plays a crucial role, from professional meetings to personal interactions, and learn how to maintain composure and clarity under pressure. Emphasis is placed on recognizing personal rights, understanding others’ perspectives, and applying assertive strategies in daily life.

Additionally, the course covers practical approaches to managing risks in communication and decision-making, ensuring that participants can assert themselves while considering potential outcomes and consequences. By integrating these skills, learners will enhance their personal growth and strengthen their ability to navigate complex social and professional environments effectively.

Offered through Reed’s premier online learning platform, the course provides unparalleled convenience. Access course content anytime, anywhere, on any internet-enabled device. With no fixed deadlines, the course allows you to learn at your own speed, making it ideal for busy professionals and learners with varying schedules.

Certification

Upon completing the course, you will receive an instantly downloadable e-certificate. This certification serves as a testament to your dedication and the new skills you have acquired.

Who is this course for?

This course is ideal for professionals, students, and anyone looking to improve communication skills, build confidence, and handle interpersonal challenges with clarity and respect. It is particularly beneficial for those seeking to enhance workplace interactions, leadership potential, and personal development.

Requirements

There are no official prerequisites for enrolling in the Assertiveness Training. It is open to all students, regardless of their background or experience level.

Career path

Skills gained from assertiveness training can benefit roles in management, human resources, customer service, team leadership, and any position requiring effective communication and decision-making.

Assertiveness, Risk assessment, Risk management, Personal development

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.