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Assertiveness Training
Learning Facility

PDF Certificate Included | Level 3 Training | CPD IQ Accredited | Lifetime Access

Summary

Price
£21.99 inc VAT
Study method
Online, On Demand
Duration
1 hour · Self-paced
Qualification
No formal qualification
Certificates
  • Certificate of Completion - Free
  • Reed Courses Certificate of Completion - Free

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Overview

Assertiveness Training

Assertiveness Training is a comprehensive course designed to help individuals develop the confidence to express their thoughts, feelings, and needs clearly and respectfully. Through Assertiveness Training, participants will learn how to communicate effectively, handle difficult conversations, and maintain healthy boundaries in both personal and professional settings. This course emphasizes practical strategies for improving Assertiveness, managing conflicts, and negotiating successfully, helping learners navigate challenging situations with confidence. Participants will gain a deeper understanding of their communication style and learn techniques to strengthen their Assertiveness while improving their Conflict management and Negotiation skills. By focusing on real-world scenarios, Assertiveness Training equips learners to approach interactions with clarity, confidence, and respect.

What you will learn from taking this course:

  • Build strong Assertiveness for effective communication

  • Learn practical Conflict management techniques

  • Master Negotiation skills for professional and personal success

  • Gain confidence in expressing opinions and setting boundaries

  • Improve interactions in personal and professional environments

  • Apply Assertiveness, Conflict management, and Negotiation skills to achieve goals

Through this course, you will gain access to a range of training materials that are available online, allowing you to learn at your own pace and on your own schedule. By upgrading your skills and knowledge, you'll be better prepared to succeed in today's highly competitive job market, and position yourself for future growth and advancement. So if you're ready to take your career to the next level, enrol in this professional skills training course today.

Key Features of this Course

  • Free PDF Certificate Included
  • Instant Access to the course materials
  • Lifetime Access

Certificates

Certificate of Completion

Digital certificate - Included

Reed Courses Certificate of Completion

Digital certificate - Included

Will be downloadable when all lectures have been completed.

Curriculum

3
sections
8
lectures
1h 1m
total

Course media

Description

This Assertiveness Training course focuses on building strong Assertiveness skills to foster better personal and professional relationships. Participants will explore techniques for effective Assertiveness, including expressing opinions, saying no, and setting boundaries. Emphasis is placed on Conflict management strategies, helping learners recognize, address, and resolve conflicts constructively. The course also covers Negotiation skills, teaching practical approaches to reaching mutually beneficial outcomes while maintaining confidence and professionalism. Through guided practice and scenario-based learning, learners will understand how Assertiveness can positively impact daily interactions and long-term relationships.

The course also highlights the importance of Assertiveness in leadership, teamwork, and personal growth. Strong Conflict management abilities allow individuals to navigate disagreements and challenging situations without compromising their values. Negotiation skills learned in the course will enhance participants’ ability to achieve goals while maintaining cooperative relationships. By combining Assertiveness, Conflict management, and Negotiation skills, learners will be prepared to handle a variety of situations with confidence, clarity, and poise.

This is a self-paced learning platform, meaning you can study at your own pace and convenience. Additionally, each section of the course is divided in a way that allows you to easily pick up where you left off, making it easy to manage your time and progress throughout the course.

Who is this course for?

This course is ideal for professionals, team leaders, managers, and anyone looking to improve their Assertiveness. It is also valuable for individuals seeking better Conflict management strategies and effective Negotiation skills in the workplace or daily life.

Requirements

This Assertiveness Training course requires no formal qualification to start.

Career path

Completing Assertiveness Training can enhance careers in management, leadership, human resources, customer service, sales, and any role requiring strong communication, Conflict management, and Negotiation skills.

Questions and answers

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FAQs

Interest free credit agreements provided by Zopa Bank Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service. Zopa Bank Limited trading as DivideBuy is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542). Zopa Bank Limited (10627575) is incorporated in England & Wales and has its registered office at: 1st Floor, Cottons Centre, Tooley Street, London, SE1 2QG. VAT Number 281765280. DivideBuy's trading address is First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. © Zopa Bank Limited 2026. All rights reserved.