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Assertiveness Skills Masterclass
Training Express Ltd

Updated 2025 | 31 Modules Instructor Lead Video Classes | FREE CPD Certificate | 10 CPD Points | Lifetime Access

Summary

Price
£125 inc VAT
Or £41.67/mo. for 3 months...
Study method
Online
Duration
100 hours · Self-paced
Access to content
Lifetime access
Qualification
No formal qualification
CPD
110 CPD hours / points
CPD What's this?
Certificates
  • Digital certificate - Free
  • Hard copy certificate - Free
Additional info
  • Tutor is available to students

Overview

Trusted by Over 10K Business Partners & 1 Million Students Around the World! ✩

The Assertiveness Skills Masterclass is a comprehensive program designed for anyone aiming to enhance their personal and professional communication. This Assertiveness Skills Masterclass focuses on teaching individuals the principles, techniques, and strategies necessary to communicate confidently and effectively while maintaining respect for themselves and others. By joining this Assertiveness Skills Masterclass, learners will explore practical methods to express their thoughts, feelings, and needs without aggression or passivity. This Assertiveness Skills Masterclass combines theoretical knowledge with actionable exercises, case studies, and role-play scenarios to ensure mastery of assertive behavior. The Assertiveness Skills Masterclass equips learners with tools to handle challenging conversations, improve interpersonal relationships, and navigate workplace conflicts confidently. Enrolling in this Assertiveness Skills Masterclass provides access to step-by-step guidance on developing sustainable assertiveness habits for long-term success.

Learning Outcomes

  • Develop confidence in expressing thoughts clearly and respectfully.
  • Learn strategies to handle conflicts using assertiveness effectively.
  • Enhance communication skills with proven assertive techniques.
  • Recognize personal barriers and overcome them successfully.
  • Apply assertiveness skills in diverse social and professional situations.
  • Maintain long-term assertive habits for continuous personal growth.

Key Features

  • Accredited by CPD
  • Instant e-certificate
  • FREE PDF + Hardcopy certificate
  • Easy payment method
  • Fully online, interactive course with audio voiceover
  • Self-paced learning and laptop, tablet, smartphone-friendly
  • Learn Anytime, Anywhere
  • 24/7 Learning Assistance
  • Best Value Price
  • Discounts on bulk purchases

Enrol now in this course to excel!

Certificates

Digital certificate

Digital certificate - Included

Once you’ve successfully completed your course, you will immediately be sent a FREE digital certificate.

Hard copy certificate

Hard copy certificate - Included

Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).

For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

CPD

110 CPD hours / points
Accredited by CPD Quality Standards

Course media

Description

Course Curriculum

  • Module 01.: Introduction and study plan.assertiveness
  • Module 02.: Introduction to assertiveness
  • Module 03.: Key characteristics of assertiveness
  • Module 04.: Core principles of assertive communication
  • Module 05.: Techniques for assertive communication.updated
  • Module 06.: Components of effective communication.
  • Module 07.: Developing assertive behaviour
  • Module 08.: Steps to develop assertive behaviour final
  • Module 09.: Practical strategies for developing assertiveness
  • Module 10.: Effective use of I statement final
  • Module 11.: Key techniques for assertive communication
  • Module 12.: Techniques for effective engagement
  • Module 13.: Overcoming barriers to assertiveness
  • Module 14.: Identifying personal barriers. updated
  • Module 15.: Strategies for overcoming barriers. final
  • Module 16.: Addressing barriers to assertiveness final
  • Module 17.: Applying assertiveness in different context
  • Module 18.: Examples of assertiveness in different situations
  • Module 19.: Assertiveness techniques for effective conflict management
  • Module 20.: Navigating social interactions
  • Module 21.: Effective communication with healthcare providers
  • Module 22.: Assertiveness in challenging situations final
  • Module 23.: Assertiveness in high stress situations
  • Module 24.: Navigating emotional reactions
  • Module 25.: Maintaining assertiveness in the long term
  • Module 26.: Strategies for maintaining assertiveness
  • Module 27.: Developing assertiveness habits
  • Module 28.: Recognising achievements
  • Module 29.: Bonus materials of assertiveness
  • Module 30.: Case study assertiveness
  • Module 31.: Assignment part of assertive re recording

Accreditation

All of our courses are fully accredited, including this Assertiveness Skills Masterclass Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Assertiveness Skills Masterclass.

Certification

Once you’ve successfully completed your Assertiveness Skills Masterclass Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Assertiveness Skills Masterclass Course certification has no expiry dates, although we do recommend that you renew them every 12 months.

Who is this course for?

  • Professionals aiming to improve workplace communication and confidence.
  • Individuals seeking to express opinions without aggression or passivity.
  • Students wanting to build personal confidence in social settings.
  • Leaders aspiring to guide teams with clarity and assertiveness.
  • Healthcare providers wishing to communicate clearly with patients.
  • People handling high-stress situations requiring calm, assertive responses.
  • Those facing challenges in social interactions and conflict resolution.
  • Anyone motivated to develop sustainable habits of assertive behavior.

Requirements

Learners do not require any prior qualifications to enrol on this Assertiveness Skills Masterclass Course.

Career path

  • Support Worker
  • Customer Service Assistant
  • Healthcare Assistant
  • Administrative Assistant
  • Conflict Resolution Facilitator
  • Care Coordinator

Questions and answers

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Reviews

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Legal information

This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.

FAQs

Study method describes the format in which the course will be delivered. At Reed Courses, courses are delivered in a number of ways, including online courses, where the course content can be accessed online remotely, and classroom courses, where courses are delivered in person at a classroom venue.

CPD stands for Continuing Professional Development. If you work in certain professions or for certain companies, your employer may require you to complete a number of CPD hours or points, per year. You can find a range of CPD courses on Reed Courses, many of which can be completed online.

A regulated qualification is delivered by a learning institution which is regulated by a government body. In England, the government body which regulates courses is Ofqual. Ofqual regulated qualifications sit on the Regulated Qualifications Framework (RQF), which can help students understand how different qualifications in different fields compare to each other. The framework also helps students to understand what qualifications they need to progress towards a higher learning goal, such as a university degree or equivalent higher education award.

An endorsed course is a skills based course which has been checked over and approved by an independent awarding body. Endorsed courses are not regulated so do not result in a qualification - however, the student can usually purchase a certificate showing the awarding body's logo if they wish. Certain awarding bodies - such as Quality Licence Scheme and TQUK - have developed endorsement schemes as a way to help students select the best skills based courses for them.
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