Assertiveness & Building Personal Confidence
Summary
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Location & dates
Temple Street
BIRMINGHAM
West Midlands
B25DP
United Kingdom
Clifton Down
Bristol
Avon
BS83NB
United Kingdom
Cheadle Royal Business Park
Cheadle
Cheshire
SK83FS
United Kingdom
150 Minories
City of London
London
EC3N1LS
United Kingdom
Overview
Assertiveness & Building Personal Confidence - Overview
Assertiveness Training – This assertiveness and building personal confidence programme helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving assertively in a practical manner. Assertiveness training courses help people develop the required skill set.
This personal development training course is available throughout the UK.
CPD Value 5.5 Hours
Course Locations
Assertiveness & Building Personal Confidence London
Assertiveness & Building Personal Confidence Manchester
Assertiveness & Building Personal Confidence Nottingham
Assertiveness & Building Personal Confidence Birmingham
Assertiveness & Building Personal Confidence Bristol
Assertiveness & Building Personal Confidence Edinburgh
Assertiveness & Building Personal Confidence Leeds
CPD
Description
Assertiveness & Building Personal Confidence - Timetable
09.30 - 09.45 Coffee and Course Objectives
09:45 - 10:00 Defining Assertiveness (What is assertiveness? Why is assertiveness essential to business success? How we influence and how this affects our role in the company.)
10:00 - 11:15 Understanding Behaviour (Look at behaviour patterns that can throw us off balance. Wanting to succeed, but unable to achieve results; denials and delusions; dealing with challenge to authority and aggression; dealing with difficult people and poor performance.)
11:30 - 13:00 Obtaining Results; Developing Inter-Personal Skills (Practice overcoming barriers through role plays. Dealing with difficult situations.)
13:00 - 14:00 Lunch
14:00 - 15:00 Negotiating and Persuading (Understanding the clients needs, both internal and external. What are the motivators and drivers for their demands or requests? How can I champion my requests over theirs?)
15:00 - 16:30 Practice Makes Perfect; Building Confidence in Assertiveness Skills (Participants develop assertiveness skills through further role plays, including negotiation and persuasive techniques.)
16:30 Summary & Action Plans Agreed
Assertiveness & Building Personal Confidence - Benefits
- Develop confidence in the use of assertiveness skills
- Understand different behaviour patterns and the reasons they arise
- Understand the need for negotiation and persuasion in the workplace
- Practice assertiveness skills and develop an action plan
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Provider
PTP (Practical Training for Professionals) delivers over 200 courses as public courses regularly in 7 UK cities (London, Edinburgh, Manchester, Birmingham, Nottingham, Leeds and Bristol). We also provide tailored in-house solutions. We specialise in management, sales, customer care, finance and personal development courses. The vast majority of our courses are 1-day in duration but we also have some 2-day and half-day courses. We limit public course class sizes to a maximum of 10 delegates with an average of 4-6 attending meaning that individual needs are met. Our website displays all 200 + courses with scheduled public course dates, timetables, benefits of attending and testimonials.
All 200 + course now running virtually with monthly dates for every course.
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Assertiveness & Building Personal Confidence
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Legal information
This course is advertised on Reed.co.uk by the Course Provider, whose terms and conditions apply. Purchases are made directly from the Course Provider, and as such, content and materials are supplied by the Course Provider directly. Reed is acting as agent and not reseller in relation to this course. Reed's only responsibility is to facilitate your payment for the course. It is your responsibility to review and agree to the Course Provider's terms and conditions and satisfy yourself as to the suitability of the course you intend to purchase. Reed will not have any responsibility for the content of the course and/or associated materials.
