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IT TRAINING OFFICER

IT TRAINING OFFICER

Posted 4 April by REED Featured Ended
IT TRAINING OFFICER

My client are a SE London local government office who are currently recruiting an IT Training Officer who must be experineced in the training of Adult Social Care case manaement IT systems.

Main Purpose of the job:

• To lead and develop training guidance to end users either through one to one sessions or classroom coaching
• Deliver induction training on all Adult Social Care case management IT systems to new starters
• Support on all service changes with regards to IT system

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Summary of Responsibilities and Personal Duties:

• To develop and deliver classroom training and one to one on all Adult Social Care (ASC) and Corporate IT system, including developing training programme.

• To provide floor walking and one to one support for social workers and other associated staff on the use of all case management IT system, preferably Liquid Logic system and ContrOcc.

• Develop and manage a library of training manuals

• To lead in the set up training data and user accounts with appropriate configuration for trainees, including liaison with the server engineers to maintain this data.

• To ensure that any recent legislative changes to Adult’s Social Care business processes are included in system updates and functionality

• To liaise with business leads and social care teams to ensure that the content of each classroom training course reflects current thinking.

• Ensure that Social Workers input accurate data that will, in turn produce high quality management reports.

• Using existing knowledge and skills to input into improving new integrated modules of the Local Authority’s systems with other associated Government systems.

• To develop a testing programme for new versions of LAS and other integrated systems, including preparation of test scripts. Promote joint working with IT services and Social Care practitioners.

• Problem identification and resolution

• To advise the Service manager of any system or process improvement opportunities that further enhances good practice

• Excellent interpersonal and communication skills, including liaison between application support, Social Care staff and other professionals involved in the Liquid Logic Process
Main Purpose of the job:

• To lead and develop training guidance to end users either through one to one sessions or classroom coaching

• Deliver induction training on all Adult Social Care case management IT systems to new starters

If you have the relecant working experience and are available immediately please do not hesitate to submit your CV at your earliest convenience.

Reed Specialist Recruitment Limited is an employment agency and employment business

Reference: 34827522

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