Freightserve recruitment are looking for an experienced Export Manager for a major Freight Forwarder. The company is based in the Heathrow area.
Reporting directly into the General & Commercial Manager.
Dealing with all aspects of the Air operation.
Primary Duties & Responsibilities
o To Champion the Health & Safety and compliant culture within the area of responsibility, driving improvements and compliance to ensure a safe working environment and culture.
o To lead, and empower the operation to be 'Operationally Excellent’
o To review processes and ensure continuous improvement with a particular emphasis on maximising performance both operationally and financially.
o Customer Service focused.
o Cost centre responsibility and Reporting / analysing of data daily/weekly/monthly to Branch Mgmt.
o Strong background in Aviation Security - preferably to Cargo Manager level.
o To perform any other duties not defined in the job description as reasonably requested / expected by the Company and in support of the Branch Manager
o Liaising with internal and external customers in all medium (written/spoken/face to face) and at all levels demonstrating excellent problem solving skills with a can do attitude
o Engaging with stakeholders to ensure Customer Centricity is at the core of our operations, meeting and exceeding the customer expectations on service.
Job Role Essentials
o Minimum of 5 years experience in a Managerial position with a 'hands on’ approach to the Operation
o Educated to GCSE standard ideally with CPC qualification
o IT literate (ability to utilise MS Office tools such as Word, Excel, etc.)
o Commercial awareness is essential in this role
o Effective Time Management skills
o Effective organisational skills with significant focus on attention to detail
o Ability to effectively communicate at all levels both internally and with clients
o Solid communication skills, demonstrable customer experience, results driven, a positive outlook and self-motivated.
As an agency we are fast becoming the number one Freight recruitment specialist. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry. Call now to avoid disappointment!!!
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